Giftnix Reviews 

197
•
TrustScore 4 uit 5

4,1

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Giftnix is the only company I know that does not have extra charges when I am buying a gift card. And Giftnix is the only company I know that sells everything from $5 gift cards on up. It you a... Toon meer

Beoordeeld met 5 van de 5 sterren

I've used Giftnix either 3 or 4 times for the immediacy of gift cards that can be used nearly instantly. The first order I actually completed all parts of the confirmation process and had my gift card... Toon meer

Beoordeeld met 1 van de 5 sterren

UPDATE. Haha! There were no "security issues." You are simply dishonest. And your people were also sarcastic and very unpleasant. This is a completely untrustworthy site. They take an order, email... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am registered with the UK iTunes stores, but currently working in Jamaica. It was a great relief being able to obtain UK iTunes vouchers online and to still continue staying with the UK Store. Quick... Toon meer

Bedrijfsgegevens

  1. Kansspelaanbieder

Informatie afkomstig van verschillende externe bronnen

We provide the best eGift experience for buying and sending gift cards to friends & family. Our digital email delivery system makes gifting fast & easy.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

197 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,1

Alle reviews

(197)

4 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

The verification process is unreal!

The verification process is unreal. Nowhere on the website are under the conditions does it mention anything about taking a photo ID and emailing it to them after everything is already verified. It was paid with PayPal. That's the reason you use PayPal. Now they won't refund our money filing complaint with Attorney General's office.

14 augustus 2017
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam Website

Scam Website. I made an order then was asked to verify my paypal email which does not make any sense. When one uses a paypal credit card, the paypal account is automatically verified. Any further requirements to verify is a waste of user's time. After this paypal email verification, it then prompts the requirement to manual verify using picture ID and photograph of self holding paper with order number written down. Why jump through so many hoops? No where on your website, not even your terms and conditions/services saids I need to provide a photo ID to place an order and the only reason giftnix requires this of any one is so they can sell your info.

Update: You updated your website then you wrote your response. Seriously, can you try harder? Please understand that I can purchase digital or physical items elsewhere such as ebay and have not had the type of stipulations you placed on the customer. Actually, I was asked to do more than just send you an email from your paypal email address to show I had access to my paypal account. If I am writing your support from the same email address as paypal, then what other proof do I need? If you say you don't have any emails from me, then how did you find this post to reply to in the first place? Seriously, you suck!

5 augustus 2017
Logo Giftnix

Antwoord van Giftnix

Hello,

We are very sorry for your trouble with verification, however as clearly stated on our website we do require verification on some new or large orders to combat fraud. Please understand you are buying virtual currency online and this does require additional verification. All you were asked to do was send us an email from your paypal email address to show you had access to your paypal account. Please contact us at support@giftnix.com so we can assist you as we do not have any emails from you.

Sincerely,
Giftnix

Beoordeeld met 5 van de 5 sterren

Wonderful service

Wonderful service, received my gift cards instantly. I have used numerous others in the past, but Giftnix was very fast compared to Target, etc.

1 augustus 2017
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Horrible customer service

Horrible customer service, also clearly manipulating these reviews, notice how all the "people" who are giving it 5 stars all have only a single review in their history.....hmmmm

7 juni 2017
Logo Giftnix

Antwoord van Giftnix

Hello Ben,

All of our reviews are legitimate and real reviews from people like you! We are very sorry to hear you had a bad experience. Can you please contact us at support@giftnix.com so we can assist you?

Sincerely,
Giftnix

Beoordeeld met 5 van de 5 sterren

Excellent Experience

I bought two sets of gift cards for people in two separate cities. Easy to buy easy to send. Great experience, made choosing a gift card so much easier and sending them fast. Best idea I've seen in a long time!

27 september 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fast customer service!

I've used Giftnix for a variety of different cards to give as gifts. All of my orders have been e-mailed within 5 minutes or less, even at late hours of the night. Their verification process is super easy and makes me feel safe shopping with them. I will continue buying cards from them as long as their awesome service continues!

3 augustus 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lovely customer service, helped all the way thru

Was a little sceptical at first given some of the reviews I saw on here after I'd purchased, however the support staff were absolutely lovely while helping me through my verifications and my card was delivered within a minute of providing the requested information and redeemed without an issue right after. Was amazingly fast - definitely somewhere I will be purchasing with again. Thanks so much, Giftnix - you've earnt my trust.

3 augustus 2016
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Never use this company!

If I could give this company zero stars I would. I ordered a $50 Gamestop gift card for my grandson's birthday and received an email saying it was delivered however my daughter in law never received it in her email. When I emailed giftnix they sent me a code and a pin number and when my daughter in law took my grandson to Gamestop to choose his gift there was only $7.00 on the gift card. I emailed giftnix and now I have to send my daughter in law back down there to try to get some sort of printout that shows the card only had $7.00 on it. A week later and my grandson still has no birthday gift.

8/2/16 UPDATE

I have emailed back and forth several times with Giftnix customer support so it's very interesting they say they find no record of the problem. They have requested proof of the card balances however since I didn't purchase the gift card directly from Gamestop they are unable to give me any printouts showing the balances and where the card was used. This is very convenient for giftnix for obvious reasons. I forwarded the letter from Gamestop to Giftnix with a request to let me know if there is any way they can assist me but have received no reply. Buy your gift card directly from the source NOT GIFTNIX! You will have no recourse and lose your money should something go wrong.

Update #2

There has been absolutely no communication from giftnix since my last update nor was any such "proof" given to me. Giftnix is replying to my unfavorable review with untruthful information. The reason I know there is no such proof is because I AM telling the truth. I have nothing to lose anymore, I've already lost my $50 but what I have to gain is possibly helping some other unsuspecting consumer to avoid the pit that I fell into when I used Giftnix.

Update #3

After hearing about this dilemma, Gamestop NOT Giftnix issued a gift card to my grandson. A big thank you to Gamestop for going above and beyond in their customer service department. I can't stress enough, go directly to the source for your gift card especially for Gamestop, they have a customer service department that truly cares about their customers.

31 juli 2016
Logo Giftnix

Antwoord van Giftnix

Diana,

We do not show emails from you about this. We will be more than happy to look into this for you and assist you. Please email us at support@giftnix.com so we can quickly assist you and investigate this for you. We get these cards directly from the source so we find this extremely hard to believe that the card did not have the correct amount on it. We did investigate this issue for you and we clearly proved it to you that the card was a $50 gift card and not a $7 card as you incorrectly claim. This proof was emailed to you earlier and you never responded after it clearly shows the card is a $50 gift card.

Sincerely,
Giftnix

Beoordeeld met 5 van de 5 sterren

Giftnix - Nothing but good experiences

I've used Giftnix either 3 or 4 times for the immediacy of gift cards that can be used nearly instantly. The first order I actually completed all parts of the confirmation process and had my gift card within 30 minutes. My next orders, after already being verified, all arrived within 5 minutes or less. I find Giftnix to be great for last minute gifts and hope to see more diverse retailers added in the future.

8 mei 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

WoW Time Card (60 day) A+ :)

They were the best price in WoW Time Cards so I hesitantly gave them a try. The transaction process has extra security protocols to help stop identity theft. After a couple security checks I got the card within 30-45 mins. It worked great and everything is peachy. Thanks for the great deal!

6 mei 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Awesome service!

Best experience buying cards online. Verification was super easy, and I got my card in a few minutes! Will definitely come back for more.

6 mei 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Service and Quick Delivery!

Love this site. Found it recently for a last minute birthday gift, and now I can't get enough of it! Safe and trustworthy, and great customer support when I needed help.

Will definitely be suggesting to friends! Thanks again for everything!

5 mei 2016
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Too much info requested!

Their service was fine but, their verification for their services went too far!
Wanted pic and personal phone while I was paying with Paypal! A simple transaction became complicated and I didn't want to be bothered with the account verification process! Ignore that part of it and the rest went well!

2 mei 2016
Beoordeeld met 5 van de 5 sterren

Too easy!

This is now my new favorite site for gift cards! Got my card in less than 5 minutes and is by far the best prices around! Highly Recommended!

29 februari 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazingly quick, great service

The prices are amazing compared to others I've found online, they also are very quick and thorough with getting your order out to you. The security might seem a bit strange but I've seen it starting all around the web, so it's nothing super stressful and the service team were great. Really fast way to get good quality cards for the right price!

6 februari 2016
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer