I have placed a order GN19707 and when I email to find out when to expect my order I don't get any response from them. The service is poor rather cancel my order and get my money back
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Plataforma boa, recomendo. Fiz missões dos jogos ele contou os Brawls também são ótimos, fui em "shope" e comprei um de 100 reais da steam e funcionou, chegou tudo certinho. Cheguei a abrir hoje ainda... Toon meer
Hi I'm really enjoying the app, it would be nice to see the app improve a little instead of always going to the website, it would be nice to see all options within the app home screen. Maybe als... Toon meer
I like g-loot a lot... I have earned a few steam vouchers playing on it! BUT now they keep temporarily suspending me because I keep scoring high, They say my score is too high with little effor... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Dear Customers, If you are looking for G-Loot please note we have rebranded to Stryda and you can find us on our new Trustpilor profile here: https://se.trustpilot.com/review/stryda.gg This profile will no longer managed by us and we will not respond to reviews. We look forward to your reviews on our new profile. Thanks, The Stryda Team.
Contactgegevens
Zweden
- www.gloot.com
3,4
Gemiddeld
161 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
eu ganhei meus rps eu nem acredito…
eu ganhei meus rps eu nem acredito muito obrigado
24 oktober 2022
Review zonder uitnodiging
Antwoord van G-Loot
Enjoy your reward!
Me bloquearam por motivos inválidos
Me bloquearam por motivos inválidos, e quando tento entrar em contato simplesmente ninguém responde. O pior de todos para conquistas. Não recomendo pra ninguém. Estava confiante que funcionaria, mas infelizmente fui banido por razões que não fazem nenhum sentido.
20 oktober 2022
Review zonder uitnodiging
Antwoord van G-Loot
Hey there!
Thanks for your feedback and for providing the additional information.
In general, bans occur when our anti-cheat and internal systems flag behavior on a players account that goes against our TOS or rules for competing on G-Loot.
Players are always welcome to reach out and appeal this if they feel a mistake as been made.
Based on the additional information you provided, I was informed by our player protection team that you did reach out to us and we responded to you asking for additional information which you provided. After which, we responded with our final decision regarding your case.
If there is still something you do not understand regarding your case, or you have additional information to support your appeal, don't hesitate to get in touch with our customer support team again. They will do their best to provide clarity on the decision and review any other information you can give them.
very good app with excellent customer…
very good app with excellent customer service
8 september 2022
Review zonder uitnodiging
Antwoord van G-Loot
Thanks for your feedback. Happy to hear you were happy with our customer support!
Tournaments on the site are terrible…
Tournaments on the site are terrible too unorganised L
Still enjoy the site except that was a big let down
Was waiting around for 3 hrs for nothing to happen only had 1 teammate join me out of 5. And barely anyone had their discord connected so was left unable to message our teammates
Solo queue big waste of time ..
And the team we were going against which were a full team and somewhat ready, were not in discord so the admins were gonna let us win XD. big joke tbf
19 oktober 2022
Review zonder uitnodiging
Antwoord van G-Loot
Hey there!
Thank you for your review, and sorry to hear that you did not have a great tournament experience.
Your feedback will be passed on to the team responsible for our tournaments so that it can be considered for future developments.
sono stato bannato ingiustamente e ora…
sono stato bannato ingiustamente e ora devo pure aspettare tantissimo tempo per una risposta
17 oktober 2022
Antwoord van G-Loot
Hey - if you have contacted our support team, they will get in touch with you as soon as possible.
Bans are usually not given out without reason - and is due to activity detected on your account that in someway goes against our rules of use or terms and conditions. However, you can appeal this with the support team if you believe it to be made in error.
Antwoord van G-Loot
Thanks for your feedback! 💚
Antwoord van G-Loot
Glad you are enjoying G-Loot! Happy gaming 👊
Inappropriate suspension/ban
I was sent a suspension/ban for cheating but was not actually cheating. Player protection is really off.
10 oktober 2022
Antwoord van G-Loot
Hey there!
If you have not reached out to customer support, you can do so via this link: https://help.gloot.com/kb/en/contact.
You can appeal your ban through this form if you feel it was in error.
You can also read up on these article for the most common reasons which may result in a ban from using our service: https://help.gloot.com/kb/en/codes-of-conduct-reporting/platform-abuse.
muito bom n preciso me esforssa com…
muito bom n preciso me esforssa com nada pq tudo q o aplicativo pede eu fasso todo dia
14 juli 2022
Antwoord van G-Loot
Thanks for taking the time to share your thoughts!
Fallas de seguimiento y caídas…
Fallas de seguimiento y caídas constantes por mantención
10 oktober 2022
Antwoord van G-Loot
Hey - Thanks for your feedback. Maintenance is usually required when events we receive from Overwolf are not working. They can sometimes break due to game updates or patches, so we need to take time for them to be fixed. Without them, we cannot provide you with the missions or track your stats as needed. As such to ensure a good service we cannot release the maintenance until we are certain events are working again. While it is certainly inconvinient it is necessary, and unfortunately can take longer than we would like, sometimes. We are doing all we can to reduce maintenance downtime as much as possible, such as implementing API support in PUBG and Valorant and hopefully more games in the future. I will make sure this is passed on to the relevant teams, however.
Just that i hate when its always…
Just that i hate when its always popping up on the screen after the match or before the match
10 oktober 2022
Antwoord van G-Loot
Hey! Thanks for your feedback. I will pass this on to the team.
Very trust worthy and free money
I have been actively using G-loot across apex and valorant the last few months and just got my first 20$ gift card. I am pretty average at games so I would say that gaining 20$ for free is quite a sweet deal. Also, the company is trustworthy to me (obviously) considering I received my gift card.
27 september 2022
Review zonder uitnodiging
Antwoord van G-Loot
Happy to hear that you're enjoying the G-Loot experience!
Game on! 🕹
It's Good but I hope you guys help…
It's Good but I hope you guys help innocent playing people. I got banned for "Stats Manipulation" whereas I've been playing gloot for a long time and got my first reward back then. I don't even use smurf. The help center eventually stopped messaging me on how to unban me. I was 4th in the weekly brawl and I got banned for some reason. Some people just eventually report other people so that they can get higher place in brawl which is so disgusting.
UPDATE:
They actually still actually banned my account wrongfully. So yea im taking they ban accounts based on a single report.
31 augustus 2022
Review zonder uitnodiging
Antwoord van G-Loot
Hey
Thanks for reaching out.
In situations where you receive a ban it is due to our anti-cheat and internal systems picking up activity that goes against our rules, or breaches our terms and conditions. We investigate all of these cases thoroughly before making a decision.
Most common reasons can be read via this article: https://help.gloot.com/kb/en/article/why-is-my-g-loot-account-blocked
For security purposes, we can only discuss these cases via our customer support team, as it may involve sensitive personal information and so that we can track and log everything properly.
Do not hesitate to reach out to the support team for further clarification on your case - especially if you do not understand the reasoning.
I understand where you are coming from in regards to false reporting and we also take this seriously. If we find players engaging in that activity, they are also subject to suspension from G-Loot.
I will make sure to pass this on internally so that we can work on improving this process.
its very good and works
22 augustus 2022
Review zonder uitnodiging
Antwoord van G-Loot
Hey👋
Thanks so much for letting us know and we hope you continue to enjoy G-Loot.
I didn't receive a valid Gift card for…
I didn't receive a valid Gift card for ifood
10 augustus 2022
Review zonder uitnodiging
Antwoord van G-Loot
We are very sorry to hear that you did not receive a valid code in your voucher email.
Please reach out to support and they can send you a new code directly.
https://help.gloot.com/kb/en/contact
Please also be aware that these gift card codes are market specific.
chegou rapido
10 augustus 2022
Review zonder uitnodiging
Antwoord van G-Loot
Thanks for your feedback. Much appreciated 💪
Sehr zufrieden
Mir gefällt das Konzept sehr gut, im allgemeinen ist G-Loot sehr gut angelegt. Ich bin sehr zufrieden.
Ich fände es nur toll, wenn es noch eine Desktop-App geben würde, somit müsste man nicht immer auf die Internetseite.
9 augustus 2022
Antwoord van G-Loot
Thanks for sharing your thoughts and feedback about G-Loot.
We are glad you are enjoying it so far.
Excelente tratamento do suporte.
6 augustus 2022
Antwoord van G-Loot
This is so great to hear! We will make sure to let the support team know!
Banimento injusto
Eu fui banido injustamente por ter feito nada e quando entrei em contato com eles não retornam e quando eu fui banido eu tinha recompensas para pegar e roubaram de mim preciso de ajuda!!!!!!!!
27 juli 2022
Review zonder uitnodiging
Antwoord van G-Loot
Hey -
Regarding bans they are never issued without a reason. Though I understand if you feel that it was issues unfairly. Bans only only occur when our internal and anticheat systems detect activity on your account that goes against our rules/terms and conditions for using G-Loot. To appeal these cases, you do need to speak with our customer support team, as they handle all of these types of cases.
As you mentioned you reached out to them already. If they have not got back to you yet, I would recommend replying to them on the ticket you opened with them, or if that is closed to create a new one, which you can do via this link: https://help.gloot.com/kb/en/contact
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.