GoGetters Reviews 

183
TrustScore 3.5 uit 5

3,4

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Ordered from Bedford Chicken George. No food turned up after an hour when we were originally told 15-30 mins. We had to ask for an update to. E told they have no delivery drivers & could not te... Toon meer

Beoordeeld met 1 van de 5 sterren

Twice now I've watched on the tracking the driver collect my food 2 mins from my house, then picked up another order from the local shop and delivered that elsewhere before then delivering my food...... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

GoGetters do exactly as their name suggests!! Had great deliveries from them every time - both in Ware & Hitchin. Always deliver with a smile & a “enjoy your food comment” or the like. They’ve always... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Highly recommend Go getters , friendly helpful delivery drivers , prompt replies to any queries via online chat . Food arrived hot and on time , with added bonus of being able to track every stage o... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bezorgdienst

Geschreven door het bedrijf

GoGetters is a fast growing, on-demand food delivery service with a big difference. By working with a carefully curated network of quality local, independent, restaurants GoGetters is able to offer its partners and customers a quality of service unmatched in the sector. GoGetters is incredibly proud to provide the UK's local hospitality economy with the platform to share their passion and produce with a discerning customer base who aren't prepared to compromise on quality when it comes to convenience. We help communities thrive.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

183 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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3,4

Alle reviews

(183)

7 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

EXTORTIONATE PRICES ADDED TO EACH DISH

We normally eat in at this particular restaurant, however due to Storm Darragh decided to get a takeaway. When looking through the menu on GoGetters the prices seemed very expensive. I phoned the restaurant and asked the price of a couple of the dishes. 1/2 Duck was £23.00 and red noodle was around £12.00. On Go Getters the 1/2 duck was over £31.00 and the noodles over £15.00. All other dishes had extortionate amounts added on top. Add to that the fact they charge delivery, this would have added over £30.00 to our order. Needless to say we abandoned that idea and took our business elsewhere. If you're going to use GoGetters please check the prices first. I would definitely never order from a restaurant that use them as a their delivery service. I understand they're running a business but this is taking the mick.

7 december 2024
Review zonder uitnodiging
Logo GoGetters

Antwoord van GoGetters

Hi Deana,

Thank you for taking the time to share your experience. We completely understand your frustration and appreciate you bringing this to our attention.

After looking into this, we caught up with the restaurant, and they acknowledged that some of the prices listed were actually incorrect. This has since been resolved to ensure transparency and fairness for customers moving forward.

We’re truly sorry for the confusion and for any inconvenience this caused. Our goal is always to provide a seamless and fair ordering experience, and we appreciate your feedback as it helps us improve. If you ever have concerns about pricing in the future, please feel free to reach out to us directly—we’re always happy to investigate and make things right.

Thanks again for your feedback, and we hope to have the chance to serve you better in the future.

Beoordeeld met 3 van de 5 sterren

No better than the rest

Most expensive delivery charge I know of. 3.95 del plus 1.75 service charge and they then request a tip for the driver on top. It would be cheaper to get a taxi. Used a couple of times. Most recently site dropped out whilst entering birthday promocode and placed order without it. Defeated the whole point of placing the order through them!

16 augustus 2024
Review zonder uitnodiging
Logo GoGetters

Antwoord van GoGetters

Good afternoon Andy,

Thank you for leaving a review with us.

I do apologise that your experiences with us have not been as expected. Please kindly email me on amyh@gogetters.co.uk so we can action a solution for you.

I look forward to hearing from you!

Kind Regards,

Amy

Head of Customer Service @ GoGetters.

Beoordeeld met 5 van de 5 sterren

Excellent Service!

I use GoGetters because I know I will be getting a fantastic service. Their drivers are super friendly compared to other apps, and their customer service team are amazing and give a good personal experience instead of talking to a bot chat. 10/10

3 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

An efficient service

An efficient service. Very convenient having your food delivered. The taxi drivers are always very polite and deliver the food order on time. Great idea that you can track the driver. All round very pleased with the service provided.

25 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great

Quick, allows pre orders and has the best restaurants

12 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

What a great service!

What a great service! We always use GoGetters for our takeaway deliveries
Their drivers are really pleasant and always deliver with a smile. Slick, simple to use app tops it all off. Would recommend!

16 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Been Using Gogetters for years

Been Using Gogetters for years, would not order through any other company, Fast delivery, hot food when it arrives and can track order from start to finish.
Great customer service from them also.

1 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

So i ordered a pizza

So i ordered a pizza. The woman couldnt work the door so shouted at me and shoved it at me.

The very next order. Also a pizza. It was held on its side so the whole thing sagged to the corner of the box. They send for another one, to a completely different address. They finally find the correct address, on the invoice and order details and send me the same pizza that has been out traveling the town for 45 minutes. The cheese was ready to be remelted by the time it got to me. No compensation offered.

9 juni 2024
Review zonder uitnodiging
Logo GoGetters

Antwoord van GoGetters

Good evening,

Thank you for leaving a review with us here at GoGetters.

As we discussed on the phone, I am glad that we was able to rectify the situation for you, and apologise again for any inconvenience caused on the evening of your order.

If i can be of any other help, please do reach out to me!

Kind Regards,

Amy

Head of Customer Service @ GoGetters.

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