Gola Reviews 

I ordered Daytona Chute trainers. Very uncomfortable for longer walks, hurt my feet, also overheat. Got slightly wet and the green suede dye ran into the light colour, staining and ruining them. I got them for a bit less than the usual price on Laredoute and there's no way I'd buy them again and especially not at full price.

„Golasitesofficiels.fr“ = arnaque

Moi aussi je me suis fait avoir… c’est le premier lien à cliquer quand on tape „Gola France“ sur le moteur de recherche - inadmissible. Quand je lis tout ces commentaires je me demande pourquoi le site n‘a pas été bloqué?
J‘ai été prélevé de 9€ de plus que le montant affiché sur le récapitulatif de commande, j‘ai essayé de les contacter mais 0 retours… la transaction apparaît en dollars sur mon compte en banque, bizarre…
J‘ai quand même changé mes informations perso sur le site, et bloqué ma CB au cas où, mieux vaut ne pas prendre de risques.
J’espère que ces commentaires aideront certains à ne pas se faire avoir 🤞

Item ordered and a message 3 days later to say it was out of stock. Could have purchased elsewhere. Not happy.

golasitesofficiels.fr

Grosse arnaque. DANGER pour votre portefeuille.

Heureusement que ma banque a refusé le paiement.

Conseil : effacez vos données personnelles. Ou mettez au nom de Manu de Paris.

I currently own 4 pairs of Gola Harriers (and many more before that). 3 of the current pairs are good quality and were from new, instantly flexible and comfortable but, the 4th pair, recently bought, are made from different quality materials and despite now having worn them many times and, even having used leather softener on them to try and improve matters, they still feel like hard and have cut the rear of my heels and caused blisters all of which, I have never had with any shoes.
I cant wear them anymore so will sadly not be buying any more Golas, and can only assume they have changed the materials and manufacturing standards previously used.

J'ai commandé et réglé avec carte bancaire le 03/03/2024 une paire de tennis Gola chez ce marchand qui annonçait être le site officiel français de la marque.
N'ayant aucune information de livraison, j'ai écrit un mail de réclamation sans avoir aucune réponse !
Je crains que ce site soit frauduleux !

J'ai commandé une paire de tennis Gola sur un site officiel normalement et bien une grosse arnaque je viens de m'en rendre compte je n'ai jamais reçu de mail de confirmation et jamais de tennis c'est insupportable j'ai fais opposition à ma CB par prudence je dénonce le site comme frauduleux

En effet arnaque, se site est a fuir absolument, comment ce fait il que la DGCCRF ne fait rien ?!!

C'est une escroquerie en bande organisée que ce site.
J'ai commandé deux paires de chaussures ,ne recevant pas de mail de confirmation je suis allé voir les avis.....mais trop tard.
Pour ma part je n'ai pas reçu de lunettes de soleil mais sans doute un tee shirt avec 9 euros de frais de douane....et oui jusqu'au bout.
J'ai refusé le colis.
Malgré les nombreux témoignages,ce site continue de prospèrer .......

Grosse arnaque. Paire de chaussures commandée, il se sont débarrassé d'une fausse paire de lunettes affreuse. Aucun recours possible malheureusement. Fuyez!

I returned 3 pairs of shoes a month ago. Still no refund and no response to any of my 6 emails to customer service - they don't even have a phone number you can call!!

Chaussures jamais reçues ! Arnaque!!

Shocking!!!! Ordered a pair of shoes, too small created a returns label from THEM! now they say I returned them to the wrong company!!!!! No refund and I'm fuming. NEVER EVER BUY FROM THEM ONLINE!. My money is lost and it was hard earned as a nurse! Disgusted!

Love the shoes, but I have emailed Gola CS twice in the past two years over product question/issues re online orders. Never received a response back -the worst customer service. Shocking actually

Your online sales people are the very worst in any business. Half of my order is still missing since June 6th. The crappy people there are not giving me the tracking information that I have requested multiple times. The customer service people do not answer the phone ever. I shall be contacting the higher ups in UK. I may never order this brand of shoes again.

I would give 0 stars if I could. I ordered 2 pair of shoes. Neither fit, so I returned them using the label they provide for returns. This was on March 16, 2023. It is now June 8 and I have received NO refund. Each time I reach out, I have to email 3-4 times to receive any sort of response and the only response I ever get is "we will have our warehouse look into this" or "do you have a tracking #. Of course I don't have a tracking #, I used THEIR label. I will continue to write, but it has been almost 3 months and I have no hope of getting my $155 returned to me. AVOID ORDERING FROM GOLA!!!!

DO NOT BUY! I have an experience similar to another buyer. I ordered shoes, they were not EVEN CLOSE to the style I ordered, so I returned them. Even with a confirmation that they received the return I have yet to get a refund. The only option for customer service is email, and you would be lucky if you ever heard back from them. I can't believe a company like this still exists in 2023. Customer service is everything, and not only did they not reply to emails, but they decided to keep my money as well.

avoid. i ordered a pair of shoes, way too big. asked for an exchange which they don’t offer. so i ordered a different size and shipped the return as directed.

it has been a month - their website claims up for 14 days to process returns. i have confirmation from UPS the package was signed for a received however i’ve not heard anything from Gola. i’ve emailed several times, each interaction more useless than the last and take about 24-48 hours for each one. nobody can give me any information that they’ve even received the package, let alone process it and refund it. there’s no phone number, only emails. i think i will accept that i’m not being refunded and warn everyone else to not do business with them.

i will update if i do receive a refund from them.

I love love the design of my rainbow high top sneakers!!!
But and this is a biggy if buying from Gola go a size up as they aren’t true to size. I’m a 4 (37) and toes rub on the front. I bought a 38 which fits just nice. Here comes another but! I’ve worn the sneakers for a month and the sides of the sneaker were the rubber is, is coming away! I’m not impressed as the sneakers are so lovely but I won’t be buying Gola again!

I have tried your customer service number / email address and NOT ONE OF THESE OPTIONS HAS BEEN SUCCESSFUL?!?
I returned a pair of sneakers that you received on January 17th- here is the drop off receipt tracking number:
1Z76E58A9050228229
This has been a very negative experience in dealing with Gola
I'm including the order confirmation email as well
I think your customer service has a lot to be desired
My phone number is 514-250-050
Please have the courtesy to refund my credit card with the $80 plus that I'm entitled to

Gola Online

Hi Susan charlap,

Thank you for your order, placed on 30 December 2022, 16:28. Your order number is 43870 (WEB43870), and the order status is "Payment Received from Paypal". You will receive a further email when we have fulfilled your order and passed it over to our carriers to be delivered to you.

Order Reference: 43870 (WEB43870)

Order Status: Payment Received from Paypal

Payment Method: PayPal Express

Delivery Method: UPS

Product Unit Price Quantity Line Price

Gola Classics | Women's sneaker | Canvas | Rally | Off White/Black Vegan Gola Classics Women's Rally Plimsoll Sneakers (CLB395WB104)
· Size: 6 $80.00 1$80.00

Gola Classics | Women's sneaker | Canvas | Rally | Off White/Black Vegan Gola Classics Women's Rally Plimsoll Sneakers (CLB395WB105)
· Size: 7 $80.00 1$80.00

Sub Total$160.00
Delivery $10.00
VAT $0.00
Grand Total $170.00

Billing Address

Susan charlap
2700 rufus rockhead
Montreal
CA
92270
USA

Tel:5142500504
Delivery Address

Susan charlap
79 Torremolinos
Rancho Mirage
CA
92270
USA

Tel:5142500504

Thank you,
Gola Online

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