Harri was very knowledgeable and understanding about what I was looking for. She was able to discuss pros and cons of a variety of options and explained her reasoning for each one. While she was busy... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 1 Gateway, Banbury, OX16 3ER Banbury, GB
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Lees wat reviewers zeggen
Popped in for replacement of boots I use for Airsoft and Shaun who also happend to be interested in the sport helped me by picking out ideal pair for my needs and style as well as teaching me a new t... Toon meer
Bedrijf heeft geantwoord
Grace & Tom assisted me to purchase the best suited equipment for my upcoming Everest Base Camp trek , both were extremely knowledgeable about outdoors & trekking, had patience to explain the best for... Toon meer
Bedrijf heeft geantwoord
I dealt with three members of staff during my visit and all were happy, helpful and positive. In particular there was a very nice young lady called Olivia. She helped get me the prices and offers on t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Banbury
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Unit 1 Gateway, Banbury, OX16 3ER, Banbury, Verenigd Koninkrijk
4,9
Uitstekend
945 reviews
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Great staff
Spoke to Shaun for tent advise he was knowledgeable and very friendly, a credit to Go Outdoors we did buy a tent thanks to his help.
24 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Tom from the Banbury Store was really…
Tom from the Banbury Store was really helpful when we bought our new camping stove. Nothing was too much trouble. He was very informative and genuinely seemed happy to help.
23 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Great service Excellent value
Great service by the team Excellent value for money with savings made by having GO membership. I’ve save my subscription fee many times over.
13 mei 2026
Antwoord van GO Outdoors - Banbury
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Great experience
Great experience. As soon as we got in the shop we were approached by one member of the team which gave us advise and share very good informations which help us to decide what was the best product for us to buy. Shaun is very experience and have a lot of knowledge of the products. Very impress with his service. Very good shop as you can find a big variety of products
16 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Very helpful
Shaun was very helpful and was immediately making sure we knew what we were looking for. He helped us get the best deals and items for my upcoming DoFE. Would recommend!!
16 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
It says on my receipt I've saved 20%…
It says on my receipt I've saved 20% off RRP, product is £60.99, members price in store £56...8.2% saving off RRP
£5 more expensive than Amazon, which is what I just paid to buy a members card. Do I feel conned? Yes. Pretty sure it's illegal too.
edit: turns out Go Outdoors pay Trustpilot to remove negative reviews
13 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Thank you for review.
We have contacted you via Trust Pilot for more information so that this can be looked into further.
We look forward to hearing from you.
Kind regards
Go Outdoors Customer Care Team
Shaun was amazing
Shaun was amazing - very knowledgeable and helpful- highly recommend this shop in Banbury - counter staff ( sorry didn’t get name ) also very helpful
11 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
It’s the staff that are so helpful here…
It’s the staff that are so helpful here and knowledgeable about their products. Rosie was the same staff member who helped me buy boots & trainers before- so consistency is also good because you know you’ll be getting good advice.
5 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
We went into the shop having no clue…
We went into the shop having no clue which rucksack and other accessories we should purchase for our daughters’ Duke of Edinburgh trip. Shaun was absolutely amazing lots of attention to detail didn’t push the most expensive product but was very informative we came away with a completed list of products purchased and very grateful for his help and advice an invaluable member of staff that should be rewarded for all his efforts
18 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
I usually abhor going shopping but…
I usually abhor going shopping but Shaun was very patient and persistent in trying to find something that would suit me and his humor made it quite enjoyable. I appreciate the trouble you went to mate
24 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Amazing experience at the Banbury…
Amazing experience at the Banbury store, every single member of staff we spoke to went over and above to help a woeful situation leading up to DofE trek and being let down on an order. Shaun particularly - thank you!
7 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Appreciate the help and the laughs
Appreciate the help and the laughs! Our ankles are in safe hands now 🤝🏻
6 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Olivia… Absolute legend
Olivia… Absolute legend, helped me and my two special boys 🤙🏼🤙🏼
6 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Shaun was extremely helpful today…
Shaun was extremely helpful today nothing was too much trouble for him!
2 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Banbury
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Very helpful Rosie !
Rosie was super helpful in helping me choose new walking trousers and shirts. She was very attentive. It was really wonderful to have her help in answering all our questions . She even went on line to check some technical issues. An excellent shop assistant. You should be proud of her.
On a previous occasion when buying a rucksack, I had a similar extremely good experience with another young assistant.
30 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Shaun the person who helped me was very…
Shaun the person who helped me was very helpful and nice and was very informative and understanding about my SEND and didn’t judge me at all . Shaun took an interest in me
25 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Shaun at the Banbury branch
Shaun at the Banbury branch was very helpful and knowledgeable about the walking shoes that we had gone in to purchase.
Very good service.
22 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 4 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Jess was very knowledgeable and helpful
Jess was very knowledgeable and helpful
21 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very helpful staff
Very helpful staff, who gave you their experience and tips to guide you in busying the correct products!
18 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Banbury
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
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