The staff at the counter, Leo and Charlotte, were very approcable, friendly and helpful, and helped us with our membership and pricing on wet weather gear bought for university. We thought we'd write... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieRose Lane, EX32 Barnstaple, England, GB
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Lees wat reviewers zeggen
I had tried to buy sandals in my local Millets shop, where I was advised as they hadn't the ones I wanted, but Go Outdoors did. There was someone on the door who was welcoming. Then i was assisted... Toon meer
Bedrijf heeft geantwoord
The greatest customer service of all time. Had arrived in Barnstaple from Bristol with our tent, and realised I had completely forgotten the poles. Went to Go Outdoors Barnstaple and explained my situ... Toon meer
Bedrijf heeft geantwoord
Visited the go outdoors today for walking boots and was served by Leo and kacey. Both were very friendly and helpful. Leo was dealing with another customer at the time when approached for help. But... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Barnstaple
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Rose Lane, EX32, Barnstaple, England, Verenigd Koninkrijk
4,9
Uitstekend
287 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent advice and service from Kevin…
Excellent advice and service from Kevin today, very happy with my Osprey backpack!
18 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Barnstaple
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Needed some help with camping stuff
Needed some help with camping stuff.
The man that helped me was brilliant such a great character. So helpful and very grateful
I believe his name is Kevin.
16 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Barnstaple
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Great customer service
Great customer service and extremely helpful and knowledgeable staff, especially Kevin, who went above and beyond to help; making our purchase so much more pleasurable
14 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Barnstaple
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Ben was extremely helpful and…
Ben was extremely helpful and attentive. Nothing was too much trouble.
20 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Barnstaple
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Barnstaple
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Thank you Jeremy for helping me with my…
Thank you Jeremy for helping me with my new shoes
8 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Barnstaple
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Popped into the new store in Barnstable…
Popped into the new store in Barnstable and received fantastic service from
Kevin. Extremely helpful and made us feel very welcome having recently moved to north Devon. Thank you Kevin.
The lady on the till was also very friendly.
6 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Barnstaple
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great service from Gabriel, thank you
I was served a couple of weeks ago when buying new walking shoes by Gabriel. He was wonderful, he brought me several different shoes when requested and checked several other different styles which were out of stock in my size. He was very efficient and uncomplaining about my questions.
17 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Barnstaple
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Teenagers on Events
We were getting some walking boots for my daughter to do ten tors, amongst other items. The staff were very friendly and helpful. Particularly a lovely young lady, didn’t get her name and a young man called Gabriel. Everyone was very friendly and helpful, would definitely recommend 😊
2 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Barnstaple
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Barnstaple
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Excellent customer service
Ashleigh and regan both displayed outstanding, top notch customer service. They will go far if they keep up their attitude.
1 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Barnstaple
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
every time I have been to the shop I…
every time I have been to the shop I have had so much help from the staff especially from Ben julie and Jeremy
I will keep going back ,I find the staff have a great rapport with us customers
29 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Barnstaple
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Very friendly and helpful, thanks Kevin.
Very friendly and helpful
29 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Barnstaple
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Julie Kev and Lorraine couldn’t do…
Julie Kev and Lorraine couldn’t do enough for me - Kev even carried my purchases to my car.
Great experience - will be back for further ‘outdoor gear’
Thank you
Simon
29 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Barnstaple
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great members of staff.
Really helpful member of staff, nothing was to much trouble for him. Helped me find the correct walking shoes.
Thank you Jeremy.
28 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Barnstaple
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Bought a rucksack last year for my…
Bought a rucksack last year for my daughters Dof E , the handle had broken took it back last night the staff at Barnstaple were very helpful I explained that it had only been used twice , they exchanged it no problem very gd service
27 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Barnstaple
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Good customer service
Very happy with the help provided by Kevin today.
24 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Barnstaple
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Polite and helpful staff
Jeremy and Kevin were polite, helpful, and amiable, and guided us throuhg our purchades. The goods on offer were varied and of good quality and we easily got what we needed.
24 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Barnstaple
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Upgraded my hiking boots
Visited the store for a new pair of hiking boots. Kevin was very polite and helpful. Great service.
24 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Barnstaple
Thanks for the review.
We're grateful you felt it worthy of 4 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Kevin was a very helpful member of…
Kevin was a very helpful member of staff and assisted me to find the right chair and footstool for my garden. He also carried them out to the car and was very pleasant.
22 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Barnstaple
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
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