What is the point of having a store in Belfast who advise to order item online only to order the item & once address is added it does NOT POST TO BELFAST OR CLICK & COLLECT IN STORE...BUT I CAN GO TO... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Had good experience today at the store, though the tent I wanted was sold and another was sold out I thought my chances are slim on the style I wanted, anyhow Bradley one of the team was brilliant and... Toon meer
Bedrijf heeft geantwoord
The variety is amazing, I went in for 1 specific item and came out with a full trolley ;-0 Haven't used all items yet but those I have worked well. Customer services were excellent and very helpful... Toon meer
Bedrijf heeft geantwoord
Had a few problems with the on line web site. Total disaster. However when I went to my local store ,I was looking for 2 garden chairs. Only 2 left were on display, the staff were amazing they wer... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Belfast
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Units 1&2 Valley Retail Park, BT36 7LP, Belfast, Verenigd Koninkrijk
- 02896 931369
4,9
Uitstekend
3K reviews
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Antwoord van GO Outdoors - Belfast
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great store for outdoor wear
Great store for outdoor wear, everything this set out in different departments within the store. We just popped in to buy a light summer rain jacket and ended up getting T shirts and a new sleeping bag on top.
We were served by a lovely pleasant sales assistant Sara Louise.
Parking is on site which makes life easy.
2 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Belfast
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
I don’t often write reviews for retail…
I don’t often write reviews for retail shops but my experience with Carly at the tills was brilliant. She was so patient when helping me find my ancient account. She also helped me get a good deal on the fleeces I was buying. Thanks Carly, you made our shopping experience a pleasure.
1 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Belfast
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Carly was really helpful and ensured I…
Carly was really helpful and ensured I made full use of member offers
1 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Belfast
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Helpful staff
Adam in store was extremely helpful. Helped me out to the car to save me doing a 3rd run
30 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Belfast
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
New camping furniture
We where looking for some new camping furniture and with the help of Dagmara a wonderful employee we managed to get what we needed and the discounts in store made it a enjoyable experience 😀
30 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Belfast
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Choice and good personal service.
14 juni 2026
Antwoord van GO Outdoors - Belfast
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Northern Ireland Deliveries and Collections non-existent now
GO Outdoors used to be my go-to retailer for camping and hiking gear, but recent changes to their website have made it impossible to order from Northern Ireland. Despite having a store in Belfast, the website no longer offers delivery to Northern Ireland, and the Belfast store doesn’t even appear as an option for Click & Collect.
As a result, customers in Northern Ireland are effectively excluded from taking advantage of GO Outdoors’ excellent offers and discounts, forcing us to shop elsewhere and often pay close to full price for the same products. It’s a very disappointing change for what was once my first choice for outdoor equipment.
29 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Belfast
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Wonderful service from Roaa
Wonderful service from Roaa - her efficiency, professionalism and friendliness meant the world to us both. Thank you
28 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Belfast
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Very polite
Very polite. I was served by Carly and she helped me with my bagging and was willing to wait at payment for me to sort the klarna payment out. Very bubbly and great customer service. Toilets were nice and clean too which is always nice to see. Carly also renewed my membership nice and easy and was helpful.
29 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Belfast
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Belfast
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
The Staff were so helpful &…
The Staff were so helpful & knowledgeable. Sarah-Louise at the tills is a legend, didn't know about the £5 member/loyalty scheme until she mentioned it, saved me a few ££. Best about it is you don't even need a card, just give your postcode, great if you have forgotten or lost your card, just give your postcode & you will still get your discount.
23 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Belfast
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
We were served by maia who was very…
We were served by maia who was very helpful and accommodating in helping me gather equipment and apply my discount for Duke of ed equipment she was patient and capable in navigating the websites and finding our discount code when we couldn’t, we had a very good experience.
23 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Belfast
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Love Go outdoors
Love Go outdoors, the range of products is excellent and the staff are very helpful especially Bradley in the Newtownabbey store who was very patient and informative
20 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Belfast
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Amazing bargains and great staff
Found everything we needed and couldn't believe the price of the tent we got. Bradley was a total legend and signed us up for the members card which saved us £70. Very helpful and nice to talk to.
19 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Belfast
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Belfast
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Served by Bradley
He was very kind, helpful and informative. :)
18 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Belfast
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Belfast
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Its all about the people
Refreshing to be served by staff who actually are interested in what you are saying and what products you require ,
Great advise and customer service from Carly @ Newtownabbey
15 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Belfast
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Carly was very helpful and pleasant…
Carly was very helpful and pleasant when needed to exchange an item of clothing. Great customer service and very friendly.
12 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Belfast
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
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