Abbie was very polite, knowledgeable and pleasant. I picked up a parcel as she welcomed me and my little dog. Then we all went upstairs to look ar walking shoes. She went in and out of the stack roo... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie32/34 Borough Pavement, Pyramids Shopping Centre, CH41 2XX Birkenhead, GB
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Lees wat reviewers zeggen
I am an 85 year old suffering from Parkinson’s. I went to Birkenhead Go outdoors to buy sandals. I was met by Mimi who was kind,considerate,patient, and anxious to help me. Nothing was too much troubl... Toon meer
Bedrijf heeft geantwoord
Abbie helped me choose the right pair of walking shoes that fitted my requirements and budget. She was knowledgeable, helpful and patient with my fussiness. Eddie assisted her in swapping my shoes whe... Toon meer
Bedrijf heeft geantwoord
Went to the store today as urgently needed some waterproof trousers. Abbie directed me to the right area and explained the advantages of having a membership card. Great service and the one shop I’l... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Birkenhead (Express)
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
32/34 Borough Pavement, Pyramids Shopping Centre, CH41 2XX, Birkenhead, Verenigd Koninkrijk
- 0151 559 3381
4,9
Uitstekend
1K reviews
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The team in the Birkenhead store are a credit
The team in the Birkenhead store are a credit to the company. Jack was very helpful and nothing was too much trouble, even though he was very busy and multi tasking! He was very knowledgeable about the products, asking questions to ensure we got what we needed.
4 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
We were served and assisted by Chris…
We were served and assisted by Chris today. His knowledge on D of E, what we needed and what was better suited to my son was great.
We didn't really have an idea on what we needed and we would have been lost without his help.
He even got a full conversation out of my 14 yr would son. Amazing!
2 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
My son is going to Norway with school…
My son is going to Norway with school for 11 days so I came in with a BIG list.
Adam went around the store with me showing me exactly what was what and even gave us demonstrations on how to use the equipment.
It made what i thought was going to be a daunting shopping experience easy and enjoyable.
2 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Go Outdoors Birkenhead
Shopped in store today, was served by Adam & he was very helpful & was informative about the products in the store. Adam also helped solve an issue with my membership.
Go Outdoors has a good selection of clothing & has some very good offers.
30 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Went in to get some things for my son's…
Went in to get some things for my son's DoE bronze.
Chris was extremely helpful and had very good advice.
26 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Super helpful
Super helpful staff. Great customer service. Found everything I needed for my trip.
26 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Birkenhead (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Chris was incredibly friendly and gave…
Chris was incredibly friendly and gave me some excellent advice with regards to a little camping stove for my allotment.
Im made up with the service and would definately recommend.
24 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
5 stars
5 stars, absolutely brilliant customer service from Chris, would highly recommend
23 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
A absolute pleasure to spend my money…
A absolute pleasure to spend my money in this shop extremely helpful kind and Abbie and the other staff members made me comfortable. Very friendly service with a smile thanks for your help
22 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Go outdoors Birkenhead …
I bought a tent from the go outdoors shop in Birkenhead today, Abbie was very helpful and gave good advice on tents equipment etc ,
22 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Birkenhead (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Chris served me today
Chris served me today. I had quite a lot of questions about the products I was choosing and which ones to choose from out of a selection of similar items. Chris was able to talk me through the pros and cons and I am very happy with my purchases.
22 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Just popped in Birkenhead store Chris…
Just popped in Birkenhead store Chris very helpful noticed my blue light card to obtain discount. Thanks.
20 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Helpful and friendly.
I went into the shop to look for a thermal, leak-proof flask. Mimi was very helpful in showing me the range of flasks available and although I didn't have my membership card with me I got the discount as they found my details on the system.
17 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Birkenhead Go Outdoors
We went into the Birkenhead Go Outdoors today and were tended to be a lovely and knowledgeable gentleman named Chris. He was extremely helpful in assisting us to pick out suitable backpacks for both my son and daughter. We will definitely be visiting again for all our scouting and camping needs.
18 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service
Chris was very Helpful & very informative to questions I purchased. Much appreciated
16 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Helpful Mimi & Abbie
Called at the store today to look for a sleeping bag for our grandson’s DofE this weekend. Both Mimi and Abbie were very helpful and knowledgeable on the products. We came away with a great deal 👍
15 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Super helpful and friendly
The workers were really helpful and helped me pick out the right pair of shoes based on planned activities/what I’d be wearing them for and taking into account colour preferences and they’re an amazing pair - staff at the till were really friendly too overall a nice and welcoming experience. Was served by Abbie, Chris, and Mimi
2 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
We were served by Chris today
We were served by Chris today, he was extremely helpful, his knowledge of what we needed for our Sons DofE trips was great!! Excellent customer service, Thank you Chris your time and assistance was greatly appreciated, will be visiting this store again.
12 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Birkenhead (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
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