GO Outdoors - Bristol Reviews 

My visit to the Brislington store was smooth.
I went in knowing roughly the type of shoe I wanted and Mariam made my trip a success. She brought me a variety of shoes and sizes to speed up the process and I left a happy customer. Appreciated the knowledge and smiles along the way too!

Staff always helpful and friendly. Heidi was great, I had a couple of questions about an exchange and she was able to help me right away!

Great choice of everything for outdoor life and activity. Friendly helpful staff and spacious for kids. Dogs allowed too. No self scanning either. So nice to chat to cashier.

staff were so helpful and went the extra mile to help me. They offered helpful advice to make sure I got the right pair of walking boots.

I came today with my teenage son to Go outdoors Bristol Tramway Rd to buy some walking shoes and been served by young girl name Mariam. We been trying at least 5 pairs different shoes and Mariam was very kind smiling supportive and patient with us even if she was serving other people same time . I wish we have more people in the shops like Mariam who with care and smile are there for customers 🤩😍

Mariam was awesome. Super smiley, friendly and helpful.

I asked her to fetch me lots of different footwear and she did it with a smile and happiness.

Thanks for the help 😄

Exceptional experience choosing walking shoes , Mariam was really helpful and gave great advice for my feet ! Impressed with the customer service at this branch

Came in to store at go outdoors in Bristol for some water proof boots for our grandson. We were welcomed by Mariam in footwear. She was very helpful in choosing some boots. We were also helped by Kerrie with advice. Excellent service from all staff, will be back.

We went in to get our son some shoes and Mariam was great help :]
Left happy & quickly

Me and my daughter had a great experience at Go Outdoors in Bristol. We were buying my daughters first horse riding clothing and Zoe was super helpful and instructing us on what to buy and ensuring we had the correct fit for her helmet and boots. Her detailed knowledge of the equipment really helped. Heidi processed our purchases at the desk and was very helpful in instructing us on benefits we could apply in order to better manage the cost.

I want to thank Mariam for being so incredibly helpful today. I don’t quite know how she did it but having only momentarily glanced at the shoe I was asking for in a certain size, she went away and came back with the exact one. You were so helpful and smiley - thank you again!

I went in to see if I could find walking shoes for my daughter. Mariam was so helpful and friendly, helping check the fit was right. She found the perfect pair, which also happened to be on the sale. I was so pleased I had a look for my son too and Mariam helped with fitting him. Great service.

Marysia was friendly and helpful. There was a minor imperfection with my coat so she kindly gave me a reduction. Love the Bristol store, always clean and tidy with lovely staff. Thanks to all the staff.

Great service today from Marysia on the tills. Many thanks

We had marysia serve us and she was fantastic, enthusiastic and chatty with my son! Really good customer service

⭐⭐⭐⭐⭐ Outstanding Customer Service – Marisa Deserves Recognition!

I wanted to take a moment to recognise Marisa at GO Outdoors Brislington for providing genuinely exceptional customer service.

From the moment we approached the till, Marisa was absolutely fantastic. She was friendly, welcoming, professional and clearly passionate about making sure customers leave happy.

What particularly impressed us was her excellent product knowledge, positive attitude and willingness to go above and beyond. She made the whole experience feel personal rather than just another transaction, which is something you rarely see in retail these days.

Marisa is a real credit to GO Outdoors. Her customer service skills, attention to detail and ability to make customers feel genuinely valued are exactly what every retail business should strive for.

I sincerely hope the management team recognises and rewards Marisa for the outstanding service she provides. Employees like her deserve recognition because they’re the reason customers return, recommend a store to others and choose to shop there again.

Thank you, Marisa, for making our visit such a positive experience. GO Outdoors Brislington is lucky to have you!

Five stars simply aren’t enough! ⭐⭐⭐⭐⭐

Went to GoOutdoors for footwear for hiking/walking. Marysia greeted us with a smile and was very natural, chatting and learnt what we needed and recommended even better shoes than we expected compared with the idea we had when we came to the store.

Got a film recommendations and a lovely note too!

Excellent experience from kerrie and Sarah both made me welcome and valued.

Easy online ordering. Requested in store pick up. Goods were available later the same day. The member of staff that gave me my order was polite, friendly, and genuinely interested in the items I’d bought and where I was going to use them.

Thank you to all the staff at Go Outdoors Brislington for being so helpful on our recent visit, especially Sarah for an excellent telephone call
Extremely helpful
Brian