I was preparing to climb Killi and being a first time hiker I had to get all the gear. Noah and Millie were fantastic, really supported me to get me what I needed and advised how to layer up. Noah, in... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Amazing service from GO Outdoors Erdington! Siobhan was absolutely incredible — so kind, lovely, friendly and genuinely helpful. She took the time to listen to exactly what I needed for my camping t... Toon meer
Bedrijf heeft geantwoord
Dont bother ordering on line wlith these i ordered some poles for my awning and was told they would be delivered in 2 days.3days later i got an email saying they cancelled my order but didnt explain w... Toon meer
Bedrijf heeft geantwoord
Emma from Go outdoors Erdinton Birmingham is an absolute credit to Go outdoors. She was knowledgeable in the query I had and solved it straight away. The store is amazing and the staff there are so ni... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Erdington
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Ravenside Retail Park, Kingsbury, B24 9QB, Erdington, Verenigd Koninkrijk
- 01213 123719
4,8
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van GO Outdoors - Erdington
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Excellent service from Shauni 🌟 🌟🌟🌟🌟
1 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Erdington
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Shauni was an amazing help in the store…
Shauni was an amazing help in the store today. So helpful, would recommend !!
1 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Erdington
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Served by Shauni today
Served by Shauni today - fantastic customer service served with a smile on her face which was great 😊
1 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Erdington
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Shauni was nice and polite made it…
Shauni was nice and polite made it pleasant visit
1 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Erdington
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Shauni served me today and gave a…
Shauni served me today and gave a brilliant impression on how customer servuce should be , a credit to the company and a lovely young lady !!
1 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Erdington
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
This Go Outdoors is really well…
This Go Outdoors is really well organised and the staff are always super friendly and knowledgeable. Big thank you to Siobhan who helped me find everything I needed!
29 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Erdington
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Erdington
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Erdington
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Shauni was so helpful and friendly
Shauni was so helpful and friendly
1 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Erdington
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great experience
Great experience, staff couldn’t be more helpful, tried on multiple items to get the best fit! Shauni looked after us well and ensured we were happy with the products we were buying.
1 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Erdington
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Very polite
Very polite, and nice to see good customer service
Thanks Siobhan
31 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Erdington
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Siobhan and Milly were really helpful…
Siobhan and Milly were really helpful while I was in store today
31 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Erdington
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Shiobhan great customer service
Shiobhan great customer service
31 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Erdington
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Shauni was fantastic
Shauni was fantastic, really helped me out, :)
31 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Erdington
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Siobhan and millie were absolutely…
Siobhan and millie were absolutely amazing at helping me purchase my equipment for reggae land! Thank you so much
31 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Erdington
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
I had a great experience at GO…
I had a great experience at GO Outdoors. The store had a wide range of outdoor clothing, camping equipment, and walking gear. Everything was well organised, and it was easy to find what I needed. The staff were friendly, knowledgeable, and happy to answer my questions. Overall, it was a pleasant shopping experience, and I would definitely visit this store again.
15 juli 2026
Antwoord van GO Outdoors - Erdington
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Ravenside retail park
I visited the erdington shop in ravenside retail park. The worker Siobhan welcomed me into the shop and asked me do I need help finding the stuff what I needed to buy and she was a big credit to my visit as she stayed with me and spoke with me on what would be better in terms of stuff what I needed to purchase and made me feel at ease buying these items.
29 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Erdington
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Excellent service by Josh
The staff member Josh was absolutely brilliant. Went above and beyond to help repair my Tent poles. I can't stress enough how useful this service was. Hugely appreciated.
27 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Erdington
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
We had a Go outdoors in post and we…
We had a Go outdoors in post and we sore some trainers and popped in for a look and the assistant came over and couldn't be more helpful and happy to help us and we bought the trainers x2
and some bits and pieces as well. Thank you again Shauni 🤗
25 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Erdington
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.