GO Outdoors - Grimsby (Express) Reviews 

Absolutely brilliant service by the staff at Grimsby Go Outdoors. We both needed walking shoes for fishing and walking the dog etc. A very friendly reception from the staff.
Jamie attended to my husband and Rachel helped me with my fitting. They went to great efforts to find the best shoes at a decent price. As I am disabled, and have puffy feet. Rachel was very knowledgable about what pair would be good for me and took time to check if they were comfortable. Heather, the manager was very helpful and said we could return them (unmarked) for a refund within 28 days if we were not happy.
Nothing was too much trouble and we felt valued as a customer.
This is service at the top end and more stores should adopt this. We used to get this sort of attention years ago but it is now few and far between.

Heather was lovely and very helpful. An asset for the company *****

The store had plenty of choices, well priced and staff are friendly

What a wonder experience I had at the go outdoors in grimsby on Saturday. I was served by an amazing woman called Rachel. Who had a wealth of knowledge about camping(she is an avid camper her self). Rachel and the other staff were friendly extremely helpful and not pushy. It was a one on one experience even though their were other customers in the shop Rachel focused on my needs until we were finish. This is very rare to find nowadays. Nothing was to much trouble for them and Rachel gave me a shed load of advice regarding suitable campsites. Our daughter is disabled and Rachels advice was brilliant. We will definitely go back and buy our camping gear from this shop. I'll make sure its a Saturday though as I was informed Rachel is the oldest Saturday girl in the shopping center 😀 fab service and fab experience.

Faye was excellent gave us plenty of help and was great advising on hiking boots for my kids. Would recommend

Always grateful service heather is always kind

We visited the store and Carol spent over an hour with us helping us purchase everything needed for my son’s world challenge. She knew her stuff and helped us massively explaining each item and nothing was any trouble. I’ve run a business for 20 years and employ staff in a customer service role so my expectations are high and Carol exceeded them. Go Outdoors, you have a little gem of Carol as she was exceptional. Needless to say all items purchased so very happy! Don’t shop online, go speak to real people like Carol who knows her stuff and get quality products.

Professional, approachable and importantly helpful staff, always a pleasure shopping here

I was served by Heather and Faye today and as always she was so helpful in helping me with my purchase . That's why I buy lots of my outdoor clothing

Good helpful advice and help by both members of staff Faye and Heather

Simple online ordering process and convenient to collect in store. Staff are always helpful and efficient

I was served by Heather today and as always she was so helpful in helping me with my purchase . That's why I buy lots of my outdoor clothing and shoes from there.

Kat and Faye were really helpful and helped me choose what I was looking for

Rachel and Heather in the Grimsby store made my experience so easy and were very welcoming and helpful with what I needed.

I have been a customer for considerable time and each time I have been professionally helped and found excellant products I needed.
Recently assistants Angela and Heather have been brilliant thankyou very much.

The staff at Go Outdoors Express Grimsby are always extremely helpful and friendly and ready to offer expert advice. This visit was no exception. Thank you.

Faye was excellent help today. She was engaging and very genuine the whole time throughout my visit. She offered expert advice when needed and wasn't pushy or overbearing at all. I would heartily recommend both Faye and Go outdoors express to anyone considering their next hiking/camping related purchase.

This store is great the staff are amazing as a wild camper they understand what I need and are always helping me find the right equipment for the occasion weather is snowing at minus 5 of hot summer days they have a wealth of knowledge and always point me in the right direction with amazing service great store

Once again the stellar ladies at Go Outdoors, Grimsby have shown superb service and friendly staff.
Over the years this has made this store in Freshney Place our go to for outdoor clothing, footwear etc.
Always a good selection in store, covering a wide range of price points.
Highly recommended.