We were served by Ethan at a recent visit to GoOutdoors. Everyone in this store is superb - knowledgeable and helpful, with a great sense of customer service. Ethan was no different and helped us with... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The staff were really friendly and helpful even though rhe shop was so busy. It's great having Go Outdoors in Macclesfield, as we are local to the countryside it is useful to get your gear without h... Toon meer
Bedrijf heeft geantwoord
I've had the best experience shopping at the Macclesfield branch but sadly this store is set to close in January. As a family it's an in-joke about 'do we need anything from Go Outdoors' as we're... Toon meer
Bedrijf heeft geantwoord
Having 2 attempts to get correct replacement part for tent, one incorrect, another correct part but missing valve screw, decided to have delivered to Macclesfield branch. Helpfull and friendly service... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Macclesfield (Express)
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
45 Mill Street, SK11 6NE, Macclesfield, Verenigd Koninkrijk
- 01625 460197
4,9
Uitstekend
964 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Danny was really helpful
Danny was really helpful. Knew his stuff. And a very nice man.
14 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
February visit
I found what I wanted. Staff were really informative and d helpful
12 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Staff were knowledgeable and got to…
Staff were knowledgeable and got to grip with my needs really quickly. Great sense of humour too. Merrell Accentur.
4 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Excellent customer service Amy and Ethan
Excellent customer service Amy and Ethan also Ethan and Chloe for second purchase
24 januari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Helpful staff
The shop had what I wanted and in the right size for all 3 options. I was helped originally by Anders and later by Danny, both of whom were knowledgeable and helpful. And yes, I bought the shoes.
27 januari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Ethan and Chloe great staff.
Ethan and Chloe very helpful and pleasant staff. I bought a great jacket on Ethan's recommendation.
Good all round job
Thanks
Lynn
25 januari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Macclesfield (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
I visited the GO Outdoors Macclesfield…
I visited the GO Outdoors Macclesfield Express store recently and was really impressed. Even though it's a smaller high street location, they have a great selection. I was served by Anders, who was professional, helpful, and made the whole visit easy. It’s great to have such a helpful team right in town. Highly recommended!
20 januari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Good product knowledge from Danny
Good product knowledge from Danny
27 januari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
I was looking for walking shoes and the…
I was looking for walking shoes and the assistant,Sif ,was very helpful.
22 januari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Anders and Danny went beyond my…
Anders and Danny went beyond my expectations today. I had a pair of trousers for over a month before deciding they were too tight. They couldn't exchange them but they made sure to get me a refund. I always get such good service in Go Outdoors in Macclesfield
20 januari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Fleece - Purchase
This morning i bought a fleece, from the Macclesfield Go Express. Danny offered me some good advice on size etc….
He had good product knowledge.
I often use this store & always find the staff very pleasant & helpful.
Thanks, Rob Hotchen.
19 januari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Was buying new walking shoes
Was buying new walking shoes, the member of staff was amazing, so helpful, great advice and very welcoming to chat with. He definitely should have a reward for his dedication. His initials I think are SIF
16 januari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Amazing service from Chloe and Anders
Chloe and Anders went above and beyond in terms of service and product knowledge. Went in to purchase new walking boots for my husband and myself and we had some great advice, nothing was too much trouble. Would highly recommend the store and team!!
13 januari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Great service
Great shop. Amazing, helpful and knowledgeable staff.
19 december 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Fantastic service by Chloe
Fantastic service by Chloe
Product knowledge great
She was helpful and happy on an early Sat morning
Helpful getting all the boots to try on and nothing was too much trouble excellent shop fantastic customer service
3 januari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Macclesfield (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Very helpful service from Anders and…
Very helpful service from Anders and Danny and good range of stock
31 december 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Bought a few items from this store and…
Bought a few items from this store and was helped my a member of staff named Ethan, who took it upon himself to make sure I had everything I needed. Very helpful and I got what I went for each time.
29 december 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Great experience with knowledgeable staff
Great experience with Steve who was very helpful and knowledgeable about the products available. I was looking for Merrell walking shoes and some socks and he went over and beyond to give me some sound advice. I'm thrilled with my purchase. Thank you
21 december 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
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