GO Outdoors - MetroCentre Reviews 

Good customer service from Dan. Asked all the right questions and told me everything I needed to know. Very helpful.

Just been instore today and was assisted by Josh. From the moment i asked for help to the moment I left he was fantastic. No issue was too big. I was needing assistance looking for a knife with a very protective sheath. He gave me reccomendations, he took bits apart for me to see and was just incredibly helpful.

All staff i spoke to today were lovely and the store seems to have a great team.

I actually went into the store at the metro centre on 19/3 but with all the best intentions of leaving a review life distracted me but it finally popped back into my head to write a review for Molly. (I think it was Molly forgive me if not it’s been weeks😅). I went into the store thinking I may need to size up on my boot, but it didn’t quite feel right and without even need to prompt Molly she had offer an alternative size. I was also considering another shoe which Molly was so helpful and offered to bring my size out in both so I could compare the boot in both sizes and the shoe in my size (didn’t have stock of the size up but no drama). After a lot of pottering about the store, I picked the shoe in my size but Molly’s patience with me whilst I was contemplating which to get was very much noticed. She wrote a lovely thank you message for purchasing the shoes and that makes all the difference sometimes. Thank you 😊
10/10 x

This was a superb experience.
The staff are immediately friendly and welcoming, and the shop is laid out in a really easy way to follow.
I was assisted by Lewi and Tom, and we quickly found the perfect boots for me.
Everything about this transaction was easy and so good!
I will definitely be back.

Andi was really helpful helping me get the right boots

First class customer service from Daniel! Super helpful and knowledgable! Interested in what I was going to be using my walking boots for and made a recommendation based on what we discussed. Top tier🧊

Spoke with two members of staff. Both great!

Izzy was really helpful and so polite and friendly when we popped in for the last minute items for my daughter’s Duke of Edinburgh expedition. When we had a query about an item, she went to get James for more advice who was a fantastic help, helping us with an item that was listed inaccurately on one of the many forms we had (but was correct on the others so we did have the right thing after all so thanks James for explaining!)We were so grateful to James for the handy D of E tips too! They were both a great help and a credit to the store, my daughter wanted to pass on her thanks too and said they were both so lovely! We will be back for any other camping items in future too.

Josh and Evie really helped me a lot, the professional advices they provided saved me a lot of time and made the shopping pleasant

Served by Josh and James, fantastic work by both of them excellent people who have been superstars in helping me and saving me a bit of coin.
Josh was very handsome, James was ok.

Dan on footwear was great, really helpful, knew what he was talking about and was genuine with everyone. Great service!

Josh was very helpful and I got a good price for my Keen Whisper walking shoes

Excellent and helpful service by Josh, took his time to listen to a customer needs - gave great suggestions and advice to help.

Excellent communication skills - asset to the company and we will be re-visiting

Both Nicole and Daniel at the Metro Centre location acted with both courtesy and professionalism. I found purchasing my Salomon shoes a pleasant experience compared to other purchases I’ve made.

Josh the sales assistant was outstanding... as well as the desk staff... thank you..

I wanted a pair of walking boots and was served by Izzy who was extremely helpful

Great help from Andi in choosing and fitting suitable good value boots.

We were given plenty of advice to help choose the correct rucksack for my daughter’s Duke of Edinburgh journey. Josh helped explain how to adjust all the straps to fit. He also directed us round the store to find all the other teams on our shopping list.

Great female staff member, so helpful. She always has a smile and a bit chat.

I was looking for some new waterproof walking boots to replace a pair of Peter Storm boots, one ifcqhich started to disintegrate after only a few months. I was served by Daniel in footwear, who was very well informed and strongly recommended Merrell boots, which I bought. Used for the first time today, I am very pleased with their fit and feel. Thanks Daniel!