We were served by Ricky and Dan on Sat 10th of this month and both went above and beyond to help us, we left with the perfect outfits for walking our new puppy. Both were friendly and knowledgeable... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieQueen Street 17, TQ12 2AQ Newton Abbot, England, GB
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Lees wat reviewers zeggen
Abbi, Ricky and dan were amazing, ricky was brilliant i was shocked to learn he has only been here a month. Abbi was super informative and polite when deciding the best coat for this horrible weather.... Toon meer
Bedrijf heeft geantwoord
I went into go outdoors greeted by Ricky who was really helpful in finding me a warm winter coat! Millie and Jo then helped me find the perfect pair of shoes! Everyone was super friendly and gave me... Toon meer
Bedrijf heeft geantwoord
Communication please!! I placed my order on 9th April 2026 and the email received back stated that you would send email with info that it was in store at Newton Abbot. However no email received a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Newton Abbot (Express)
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Queen Street 17, TQ12 2AQ, Newton Abbot, England, Verenigd Koninkrijk
4,9
Uitstekend
184 reviews
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Excelent service from Milly and Maria
Excelent service from Milly and Maria. Very well looked after.
30 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
I came in today
I came in today, a kind girl called Millie helped so much in the shop she was very informative and very helpful, thank you so much for my tent I would come back just for the customer service I received :)
29 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Friendly and efficient service
24 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent
Jo was very welcoming; showed me where to find what I was looking for and gave advice. Very pleasant, polite and smiley. I was also helped to renew my membership card. A lovely shop.
22 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Very helpful and friendly
Isla was very helpful in helping me choose a tent. She asked all the right questions and made sure the tent met all my requirements.
22 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Isla was very helpful and polite and…
Isla was very helpful and polite and explained the benefits of the members card without pushing for a sale
21 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Interested Staff made selection seamless
Staff who know their products and care are hard to find unless you Go Outdoors
5 juli 2026
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Great customer service.
Staff members Millie,Abbie and Isca were very helpful when I came to purchase a rucksack. All three of them had a very bubbly and cheerful personality which made me feel very welcome on my visit to the store. All three girls are a real credit to the store.
18 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great customer service
Great customer service. Really felt helped to make the right choice, without any pressure to buy. I like how they do things there.
10 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
The staff
The staff - Abbi and Isla were extremely helpful, and pro active in promptly dealing with my returns and purchases. They are a credit to your business!
9 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Jo & Maria were exceptionally helpful…
Jo & Maria were exceptionally helpful in helping me choose what I was looking for with a smile.
3 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Maria was very friendly and helpful and…
Maria was very friendly and helpful and pointed out where I could find the walking sticks i needed
30 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Maria was great...and such a smile!
Maria was great...and such a smile!
Pleasant service so much nicer in person 😊
7 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Very helpful staff
Very helpful staff, store was tidy and felt very cool today on a hot day. Abbi who served us was bubbly and friendly and knowledgeable of their stock.
4 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very knowledgeable and great customer…
Very knowledgeable and great customer service, enabled us to get everything we needed for camping. Thankyou Isla.
4 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Newton Abbot Branch
Maria was very helpful, kind and informative. She did everything to help us. And we got what we wanted.
2 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Great to shop for a rainy day
Great to shop for a rainy day! Prepare for the worst with the best service😊
30 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Browsed at the display of chairs
I just went to browse at the camping chairs as they were out displayed. As I was hot found some comfy sandals and pick up a light jacket in the sale at a bargain price. Abbi and Jo were working, they both friendly greeted us and chatted, they made a lovely welcoming into a shop, offered help if we needed any.
26 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
The manager Jo was so lovely and…
The manager Jo was so lovely and helpful to help me find a pair of boots to travel to dartmoor and the staff were so kind. Great experience I would recommend.
27 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Brilliant service
I was served by Abbi. She had brilliant customer service and went above and beyond to make me feel comfortable and help to find all the items I needed.
23 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
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