GO Outdoors - Norwich Reviews 

Ed helped me. He was very knowledgeable, patient and helpful.

I visited Go outdoors in Norwich looking for winter coat, they had a great selection of different brands I purchased a Berghaus coat which I’m very pleased with, all the staff were helpful & friendly, I just want to give Debz a special mention, she was super helpful and helped me choose the correct size 👍

Visited the store today to find a suitable waterproof coat without much of an idea of what was available.
Lewis was extremely helpful; he listened carefully to my requirements and with his excellent product knowledge helped me to find what I wanted. (He was also very patient as I am notoriously indecisive!)
Definitely 5* customer service from Lewis!

We found the staff, particularly Debz, extremely helpful and constructive regarding our purchase. Debz assisted us in everyway and took the time to go through everything to do with a Berghaus Jacket.

Made every effort to find a coat for my fussy son…. And succeeded ! He had very particular needs and at the last minute a coat was pulled from the sale which fit the requirements .. excellent work
( Tamsin lap wood)

Excellent service. Ciaran went over and above to help and was very patient. Came away with everything we needed

Excellent service. A superb store with excellent and highly professional staff. Both Laura and Paul were exceptionally helpful, as was the other staff member in the men's clothing department but who's name I didn't catch. All staff went above and beyond to assist me during my visit. Top marks all around.

Great experience. Debz was sooo helpful. Left satisfied

It was a great experience to shop for the first time at Go Outdoors. Laura was warm and was really helpful service.

Went into the shop for a specific fishing tackle item. Didn't have what I wanted but always a bargain to be had with fishing baits!
Excellent service as always with the cashiers. Today it was Laura, who I've never seen before.

The staff were very helpful when my husband was looking for a suitable waterproof jacket for our holiday. At the checkout, the assistant, Laura, advised me how to save money by signing up to a year's membership. I saved £45 on our purchases. Excellent value. Excellent service.

Staff could not have been more helpful.. from finding clothing items, to friendly camping advice to prompt and friendly till service! Thank you.

I was served by Laura this morning. I've worked in customer services for a long time and appreciate good service.
She was friendly and gave good eye contact.
She asked about and renewed my go outdoors membership card. An all together pleasant experience. Thank you.

Thank you Laura for helping me find the perfect jacket.
Thank you too to Rosie who helped at the checkout.
You were both amazing.

Competitive prices. Well displayed merchandise. Help available when needed. Good roomy changing rooms. Checkout Paul, helpful, attention to detail and pleasant. An asset to organisation.

I would have liked an expected delivery date on my online order...but it turned out the delivery date was after when I needed the product. However the staff in my local store were very helpful, suggested an acceptable alternative that they had in store which I bought, and then managed the original order in a brilliant bit of customer service. Online order 3...local store customer service 5!

I was served by Lewis in the Norwich branch (footwear dept).
He was friendly, courteous, and knowledgeable about the different brands of walking boots, a pair of which I was looking to purchase.
He was very patient, and didn't try to rush my decision, in order, to ensure my requirements were all fulfilled.
I made my purchase, after about an hour in the store, and was totally confident, I had purchased the right pair for me.

Samuel met all my questions with providing solid advice and this store is my chosen destination for receiving great staff support when enquiring about products, Reliable information is important to me and Samuel is a great ambassador for the store and Go Outdoors. Thank you again for another great product experience.

Visited Go Outdoor yesterday in Norwich. Fantastic service both friendly and professional, Steve served me and made the transactions easy, thank you my friend.

Served by Freya who was extremely knowledgeable and friendly
An asset to Norwich store