Sue was amazing helped sort out the free pillow for my camp bed too. Very pleasant friendly and professional in equal measures. Couldn't have asked for better customer service experience. The managere... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had an issue with an item ordered online from Millets. The item delivered was not as advertised. I called the helpline and after 18 minutes got through to a chap who really couldn't help so advised... Toon meer
Bedrijf heeft geantwoord
Sue was absolutely brilliant, went above and beyond to help and make our shopping experience as easy as possible. She’s a real credit to the store and made my day with her excellent customer service.... Toon meer
Bedrijf heeft geantwoord
Bought some walking shoes via website and upon collecting had been overcharged…the staff…Amy and Nicky couldn’t have been more helpful…lovely people…credit to the Scunthorpe store
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Scunthorpe
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Dudley Road, DN16 1BA, Scunthorpe, Verenigd Koninkrijk
- 01724 708226
4,9
Uitstekend
3K reviews
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Great staff
Great staff, always interactive with shoppers. Would definitely recommend this store to anyone
18 april 2026
Antwoord van GO Outdoors - Scunthorpe
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Carol in footwear.
Big shout out for Carol in the shoe/boot department. Nothing was too much trouble and she covered a fair bit of mileage fetching me boots to fit my awkward shaped feet! I walked out happy and with some comfortable footwear.
2 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Fabulous shop full of bargains
Fabulous shop full of bargains. Got a pair of shoes & a jacket of the sale rail. Carol & nicky couldn't have been more helpful. Fantastic experience by happy smiley staff. Definitely be back
2 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Carol
Carol couldn’t have been more pleasant and helpful, fantastic customer service.
2 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Carol was amazing with my daughter who…
Carol was amazing with my daughter who needed help with walking shoes. She deserves a pay rise and a bank holiday weekend off. Thanks Carol
2 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
We visited the store to look/buy some…
We visited the store to look/buy some walking boots. I didn't catch the name of the lovely guy who helped us but he was so knowledgeable and I come away making a purchase.
The ladies at the till Robyn/Nicky were extremely attentive and helpful. Everybody made this a pleasurable experience as always. Thank you so much.
30 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Liv and Paul were amazing
Liv and Paul were amazing! They helped us with all of our problems and were very polite! Great staff , great place!
29 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
I had Josh help with walking boots
I had Josh help with walking boots.
He was very helpful and knowledgable
28 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
I use this store often
I use this store often, for fishing baits, sweaters and today Salamon hiking shoes, For the shoes I was served by Danni, who was very helpful. At the checkout, I was served by Sue, again very polite and witty. Would recommend this store to all
28 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Helpful friendly staff (assistant on…
Helpful friendly staff (assistant on she section & Paul on checkout). Good selection of items at good prices
28 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Fantastic store
Fantastic store, clean and tidy, staff very helpful, both a lady with colourful hair on the shop floor and a lady called Sue on the till, was chatty and friendly. Will go again soon.
25 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Carol provided excellent service…
Carol provided excellent service helping my daughter choose some walking shoes. We will definitely be back!!
26 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Carol was very helpful and kind
26 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Amazing service
We were served by Carol who, without being asked, managed to save us £25. So helpful and friendly!
26 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Fantastic customer service today from…
Fantastic customer service today from Carol… we went to buy my son some walking boots and she couldn’t of been more helpful!
26 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Paul was extremely helpful and very…
Paul was extremely helpful and very friendly! Thank you!
25 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Just like to thank Carol
Just like to thank Carol, she's just a star. Helped me find the correct size walking shoes, gave solid advice on socks too. She genuinely cared about my experience and wanted to help. Thanks so much. Great service.
25 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Saw some t shirts I liked while in…
Saw some t shirts I liked while in store today. The staff were so kind and helpful, suggesting I might like to try them on. As a result I chose two and the quality is exceptional
23 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Absolutely spot on, Sue
Absolutely spot on. Sue helped sort my card which was playing up, advised on best savings. Patience with a smile 😁
23 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
We visited the Scunthorpe store on two…
We visited the Scunthorpe store on two occasions recently , well presented store
Staff very professional , helpful and knowledgable
22 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
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