Miranda at skipton branch is amazing went out of way to make sure I feel welcome and be able to be assisted.As I am in a wheelchair and unfortunately, this shop isn't actually a wheelchair accessible... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieCoach Street 1, BD23 1LH Skipton, England, GB
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Lees wat reviewers zeggen
We needed walking shoes and walking trousers for our 12-year old, so we could hit the Dales and Malham whilst on holiday. Miranda was very attentive, knew her stock and suggested options without spend... Toon meer
Bedrijf heeft geantwoord
The friendly sales assistant found my online order on her computer very quickly and handed over my parcel. I was impressed by her speed and efficiency, which has always been the case with the sales as... Toon meer
Bedrijf heeft geantwoord
Helpful staff. Good selection of stock. Had just the walking shoe I needed to replace boot I first bought about 18 months ago. As I was buying a replacement for the previous item I was surprised... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Skipton (Express)
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Coach Street 1, BD23 1LH, Skipton, England, Verenigd Koninkrijk
4,9
Uitstekend
232 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great Customer Service and Excellent Value
It was so nice to be able to ask for assistance with some stiff trekking poles bought elsewhere. And when shopping for a waterproof coat that I had struggled to find online in the right style for me, the helpful assistant searched for something that suited my requirements perfectly. Then there was the saving of the member's price which was thirty percent off the retail price.
9 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Looked after by Miranda
Looked after by Miranda. Very helpful and knowledgeable. Cheers
4 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Skipton (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Wandering with Miranda in Skipton
I went to Go Outdoors in Skipton for waterproof overtrousers and gloves, thankfully Miranda had experience of these and gave me great advice with patience and knowledge. She helped obtain good value for money too.
3 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Served by Alison and Emma
Served by Alison and Emma. Absolute stars and very helpful. David Baines
31 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
We bought a pair of walking boots and…
We bought a pair of walking boots and were served by Graham
An excellent service
Polite and knowledgeable he made us feel looked after and appreciated
30 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Helpful and personable staff
Paul was really helpful and personable, the store has lots of choice for its size, all the essentials.
21 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Emma and Graham were incredible!
Emma and Graham were incredibly friendly, resourceful, and helpful in our time of need whilst very damp! Would highly recommend this branch, very well stocked and equipped.
25 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Thanks for helping me find a waterproof jacket!
I spent ages trying on waterproof jackets and eventually found the right one. The staff were very friendly and helpful, giving good advice to help me narrow down the choice and seemed to be speaking from personal experience of the outdoors. I paid £5 to join as a member and was really impressed with the prices I got as a result. Looking forward to going back next time I'm in Skipton!
15 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Miranda was so helpful and lovely!
11 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
good advice on insoles
Miranda gave good advice on insoles, and helpful on how to order/return them as they weren't in stock. Good range in store, but not size.
5 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Friendly staff
Chloe, Caitlin, Tia & Emily were all super helpful making sure I had everything I need for my travelling trip. They were all extremely kind and I’m super grateful to all of them. Thank you :) x
7 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Excellent Service
Went in to buy some new walking boots, the service Miranda delivered was excellent, lots of knowledge and got the boots I wanted, a very easy process.
5 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Excellent customer service from Alison…
Excellent customer service from Alison on purchase of a new pair of walking boots.
23 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Knowledgeable staff member.
Visited today for some new hiking/trecking shoes. What a pleasant experience. Served by Caitlin B who was very pleasant, helpful and knowledgeable on the products avaliable, all with a smile.
After going through the relevant products one was selected. The same staff member then accompanied us to the coat department and was equally helpful in selecting the right coat and base layer to suit requirements.
All in all a great visit and will return when the need arises.
27 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very helpful with the return i made
Very helpful with the return i made , quick to repay my original payment .
Very quick to re send my new purchase .
20 februari 2026
Antwoord van GO Outdoors - Skipton (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Well worth the visit to Go Outdoors Skipton to buy new walking shoes
Was browsing in the walking shoe/boot section couldn’t see what i wanted then Chloe came to help she found the shoes I had been interested in unfortunately they weren’t suitable but Chloe spent a lot of time with me finding shoes that were right for me thank you so much In conclusion I was very impressed with the shop and the staff who looked after me
18 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Really good service
Alison was really helpful and a very lovely lady, will definitely be coming back!
16 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Received my order within two working…
Received my order within two working days.Brilliant.xx
6 februari 2026
Antwoord van GO Outdoors - Skipton (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Verry helpfully staff
Verry helpfull staff , didn't have the colour of walking shoes in store but spent time getting correct size fitting before I ordered on line.
6 februari 2026
Antwoord van GO Outdoors - Skipton (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
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