Miranda at skipton branch is amazing went out of way to make sure I feel welcome and be able to be assisted.As I am in a wheelchair and unfortunately, this shop isn't actually a wheelchair accessible... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieCoach Street 1, BD23 1LH Skipton, England, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We needed walking shoes and walking trousers for our 12-year old, so we could hit the Dales and Malham whilst on holiday. Miranda was very attentive, knew her stock and suggested options without spend... Toon meer
Bedrijf heeft geantwoord
Helpful staff. Good selection of stock. Had just the walking shoe I needed to replace boot I first bought about 18 months ago. As I was buying a replacement for the previous item I was surprised... Toon meer
Bedrijf heeft geantwoord
A few weeks ago my partner and I visited the Skipton store and were pleased to be looked after by Meranda. She went above and beyond to help us find our purchases and is a credit to the business. So... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Skipton (Express)
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Coach Street 1, BD23 1LH, Skipton, England, Verenigd Koninkrijk
4,9
Uitstekend
234 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very helpful and friendly staff
Very helpful and friendly staff. Bought wrong size but really nice in letting me exchange for right size.
20 mei 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great service in Skipton Store
We had very good service from Graham in the Skipton store this morning where I bought a couple of pairs of walking boots.
5 juni 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
1st time in the shop since it opened
1st time in the shop since it opened. Easily found what I was looking for. Good service.
5 juni 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Skipton (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Great store and staff skipton
Ladies on the till really helpful, graham in the shoes bit was great, helped me get exactly what I wanted
25 mei 2025
Antwoord van GO Outdoors - Skipton (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Polite and friendly
I had to wait a while as there was only one member of staff on the shop floor initially (and that's the only reason that I haven't given 5 stars). But Thomas was very helpful in my walking shoe selection, professional and polite.
15 mei 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
Thanks for the great review.
Hopefully this 4 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Wonderful customer service
Wonderful customer service, Emily was a great help with my teenage daughter finding walking boots for DofE expedition, will definitely be returning in the future!
24 mei 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Great service by Emma and the team
Great service by Emma and the team
13 mei 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Skipton Go Outdoors
My wife bought a pair of walking trousers from Go Outdoors in Skipton.
The sales colleague Miranda was very attentive and helpful in identifying potential products for the purchase.
After trying several pairs my wife was able to find the ideal trousers, recommended by Miranda .
Well done to Miranda 👏
8 mei 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
hiking shoes in Skipton.
We got some hiking shoes in Skipton. The lady s were very polite and very helpful.
All you wish for, when going in any shop.
13 mei 2025
Antwoord van GO Outdoors - Skipton (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Miranda was very willing to help and…
Miranda was very willing to help and pleasant in manner, and when I realised that I had brought my Duke of Edinburgh card, rather than my membership card, she immediately checked on the system to try and find my details. She tried searching under my name, address and email, but unfortunately no records were appearing. Eventually I managed to find an email with my membership number and I got the discount to buy two rain coats, which did make quite a difference. Miranda was patient throughout, and what could have been frustrating, proved to be quite a satisfying shop.
9 mei 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Friendly and helpful staff
Friendly and helpful staff. Good deals on offer.
1 mei 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Wide range of stock at attractive prices
Capable & professional staff, well stocked and maintained store, attractive prices.
30 april 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Really helpful staff when buying new…
Really helpful staff when buying new boots.
23 april 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Very friendly staff
Very friendly staff. Helped with advice and choice.
18 april 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Called in today got some great advice…
Called in today got some great advice on walking boots.. very professional and friendly staff
26 april 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Very helpful and friendly service
Very helpful and friendly service
25 april 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Very friendly and helpful staff x
24 april 2025
Antwoord van GO Outdoors - Skipton (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Order not delivered and very poor customer service
I ordered a coat last Thursday and the order was acknowledged but I have heard nothing since that acknowledgment and still do not have the coat I requested. I am glad I chose to pay when I collected the product so I am not out of pocket.
They responded to a complaint I registered on their website which was not conclusive and does not really stand up as they say the product is out of stock yet it is still offered for sale on the web site. I commented on their response, and I now have exactly the same reply three times. They look totally incompetent and not at all interested in any form of customer satisfaction.
24 april 2025
Antwoord van GO Outdoors - Skipton (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Efficient and convenient
Efficient, quick, had exactly what I needed. Thank you, Miranda.
25 april 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Skipton (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.