GO Outdoors - Stockton Reviews 

Looking for a pair of walking boots, member of the team Helen assisted in getting a number of pairs of boots at different sizes. Advised on polish/treatment for the boots. All service with a smile, friendly and professional service. Would recommend the Stockton store, great service and selection.

Friendly, efficient service by Fay on the till. Extra till put on when queue built. Nice store, good range.

The staff member Helen was exceptional; she was very nice, helpful, and professional.
Thank you

Great range of stuff at great prices. Always helpful staff too.

Go outdoors as always did the job. Vicki and all the staff were very helpful and well informed. I find their prices competitive and prefer to purchase in person, but when I found an item cheaper online it was price matched without issue.

Bought some walking boots
Staff were really helpful and advised me on the best boots for me.
Serving staff were happy and friendly

I was looking for walking shoes. Excellent wide choice and great price but what really impressed me was the service and advice I received from Rebecca- she was knowledgeable, professional and very friendly. A really great experience which sometimes you don’t get in a large superstore. Thank you Rebecca

Great quality excellent delivery service

Easy to order in click and collect - same day collection perfect

Had a shopping trip to go outdoors Stockton today,shopping is not a favourite pastime of mine as I suffer with stress and anxiety and don't travel very well and also don't do crowds of people also. But having my wife and best friend with me helped to calm me enough to get what we needed. We didn't get pounced upon when we entered into viewing items but when we asked for help and advice about different items shoes boots etc the staff were very helpful and informative, nothing was a problem for them in fact I found the experience quite calming and for me that's hard to say.
Have to rate this as a 5 star shopping experience.
A special thank you goes out to "Rebecca" a beautiful young member of staff who assisted myself and my wife and her best friend to help us with the purchase of items we needed 100% professional and deserves a medal and a huge bonus for dealing with the three of us at once.
Thank you Rebecca and go outdoors
Stockton on tees.
Would highly recommend this store to anyone 💯 %

Tish was a great help today.
Checkout was fast an efficient.
Thank you for the great service.

Great service from the young lady finding me size 8 ladies and size 9 men’s walking shoes, think I tried on 9 shoes before finding the perfect fit.

Claire on the checkout was cheerful and helpful renewing my members card and reminding us about the blue light discount.

Good price and easy to collect at store and avoid postage costs.

Took my daughter to go outdoors - we bought coats and walking boots which took a long time to try on and choose etc. we looked around the tents and gear. The items are great quality and the staff who served us were absolutely fantastic. We spent nearly £500 in just this one visit. BUT Just got a PARKING TICKET through the post charging me £60 for going over your two hour limit by ELEVEN MINUTES. No signs to say you have a Limit? 😡😡😡😡😡😡😡😡😡😡😡 I have shopped here a lot over the years and never had a ticket before.

Update - Go Outdoor complaints team contacted me quickly and were very helpful. Sent me to shop to arrange for the ticket to be waived.
So with the parking ticket not an issue - I was very impressed with the original lad that sold me the bike, and very happy with the bike. Only not 5 stars because of the problems with the parking which feels totally unnecessary- the shop is on a big sprawling trading estate, not in a city centre.

Unbelievable that I have got a £60 parking fine from this company. Bought a bike for £386 plus accessories for my 11 year old son. Because there was going to be 3 of us in the car (me, wife and son) plus a bike, we took 2 cars. Unfortunately the bike wouldn't fit in either car so my wife drove home with son, and I rode 9 miles to get the bike home. I went back for my car straight away and was only in the car park 2 hours and 11 minutes including the time it took me to ride 9 miles home, then drive back to Portrack. I now have a £60 parking fine. That is no way to treat a customer who has just spent the best part of £400 in the shop.

Lovely young lady at the checkout called Phoebe. Very helpful and pleasant.

After ordering on line I visited the Stockton branch to collect my order. The young man on the desk was very helpful, polite and offered to carry my order to the car for me as it was very bulky which was really appreciated .
Little acts like that make such a difference when shopping.
We will be back again . Customer service was excellent. Thank you

Still not received order. Been 2 weeks and had no notification its ready to collect. Had to purchase elsewhere.

I visited Go Outdoors on Stockton on Tees I am very impressed by the whole set up. I have purchased a tent footprint for my current tent Vango instant classic I think it will just about do the job but in the near future I hope to purchase more items

Easy to order, had to return the item, but simple process exchanged at Stockton Store, really helpful staff..