GO Outdoors - Stockton Reviews 

We wanted to buy some walking boots for our 5 yr old grandson.

The shop had a good choice and I have to say Helen was extremely pleasant, attentive and helpful and had a successful purchase.

Many thanks.

First time I've done this but I found items at home online and "Find in Store" at The Stockton store. I wrote down the details of the products, and with my health not being great at the minute, I had the help of the Wonderful Georgia on clothing, who found everything I needed very efficiently. We bought a couple of other items whereby another 2 staff Abbie and Demi on the tills were very helpful and pleasant. All 3 of these staff are a credit to your store team. They certainly have made me want to tell people how great and easy my experience was. Thank you very much

Wide choice of walking shoes
Excellent help and advice from staff
Feet scanning machine and walking platform
Competitive pricing

Great experience, lots of free parking, pricing clearly marked, friendly and helpful staff especially Helen who couldn’t have done enough for us.

I was served by Poppi Lei and she was very quick at serving me. She wrapped my clothing well and was very efficient.

got served by claire who had great customer service and was very friendly

Amazing customer service from Claire at the till. Very helpful, knowledgeable and patient.

Service A+ ,very good 👍 👌 👏

Staff couldnt do enough to help! Was served by eve who was very helpful and friendly!

I visited Go Outdoors Stockton branch for a pair of walking shoes. I was able to browse without any pressure and make my selection after checking for comfort and fit. I proceeded to the check out with my item and was served by Karen a very helpful competent and jolly member of staff. All in all a very pleasant experience.

Excellent service from Claire

Delivered quickly with care of items.

Excellent experience all staff a very helpful and friendly, my first time using go outdoors and won't be the last, the saving you make through their membership is worth it for anyone.

Bought my first tent and the help was great, the amount of things I did not know that made me change my mind but so helpful to make sure we enjoy our experience.

Lovely store, well laid out & the staff were really lovely & helpful. Claire was great & helped us out sorting the membership too. So much cheaper than other camping/outdoors shops we usually go to.

One small mistake on the hanger for the size of the item we purchased.

I mainly buy things from the store, but order online when not in stock. The staff are always pleasant and helpful. The reason for the lower rating is because I recently placed an order to be delivered to our local store and after 9 days I hadn’t received a notification of the delivery - I rang the store to seek help about this, and the item had been ready for collection. I mentioned to the helpful member of staff that I wasn’t notified when it had arrived and she informed me that they no longer send an email to say orders are ready for collection- customers need to log in to ‘Shop’ - which I am not familiar with. I cannot remember seeing this when I placed my order. This was very frustrating especially as I needed a quick delivery. I have made many expensive purchases from the store since it opened and haven’t had any problems before - I would just prefer a notification email. Otherwise I would still recommend Go Outdoors - 5*

Mark went above and beyond in finding the right pair of walking sandals for my wife. Thank you for your care.

I was served today by Jason, Mark and Karon.
From Jason's first introduction he was so helpful, very knowledgeable and made me feel like he was really listening and taking notice of me and my requirements. Jason's introduced me as a customer to Mark, who he thought could help and offer me better guidance due to his experience. He was right. Mark helped me with factors I didn't even know were required. He was very honest, extremely knowledgeable and helped me with my confidence more than I think he knows. From my first question about shoes to Karon's very courteous, friendly and polite service on the tills I can't rate the service I received highly enough. Thankyou.

Apart from the store having everything I needed must mention the staff, Karen was so helpful and nothing was a problem

Go outdoors Stockton was extremely busy it’s so popular. The way the store is laid out and variety of clothes and equipment to suit your outdoor adventure needs is easily provided for and at a reasonable price. The hardest thing is which one do you choose?
At cheque out Eve our assistant was superb and patient whilst I had to reset a password code. Now it’s time to go camping again!