GO Outdoors - Swindon Reviews 

435006 ordered on line went to Swindon store to collect. Had the air bed but not the tent, but found one in stock so I then bought that one and joined Outdoor members club. Please can I now get a refund on the tent that I ordered online but don't need to shop assistant said he would sort that and I would get a refund. No refund yet.

Julie in the Naylors department is an asset to the team. She went out her way to help us and is very friendly and lovely to chat to. Thank you for all your help fitting my riding boots!

Excellent service, I had an issue with a faulty product and the team Alice & Tom took great care of me..
Thank you Alice for making the whole process, quick, simple and easy.

Firstly, plenty of stock in store, I had absolutely no trouble locating what I was visiting for. Secondly huge thanks to Rob in the fishing section for not only finding the specific rod I was looking for but also gave me a heads up on was in the summer sale !

Thanks Rob, no doubt I’ll be in again in the near future for more fishing supplies

Both connor and Alice were great, they gave us good service and agreed with out tent issue. Very efficient and apologetic. We will definitely come again to improve our camping experience and equipment with you.
Again many thanks 😊 A*

Thank you for your help - Alice and Rob. You guys were great!

Darren was charming, helpful and knowledgeable. Given we were slightly unclear, he gave us direction to make a decision - thank you.

Darren was top quality amazing advice and such a nice guy as well! 👏👏👏👏

We came in looking for fishing gear and found everything we needed. Bill didn’t just recommended expensive or items we don’t require at the moment but helped us pick exactly what is necessary for beginners. Will definitely shop there again and I recommend this store.

Online ordering great and they keep you updated on your order . And the courier they use for delivery is fantastic . This is the 2nd delivery we have had from them and can't fault .

Very efficient, helpful and courteos staff and a wide range of choice of goods

Thanks to Michelle and Carol for looking after me so well today on my visit to your Swindon store.

The customer service was excellent and the staff were outstanding my family and I go there quite often as we’re a outdoor family and this was the first time we used click and collect and it was flawless fast picking although we weren’t able to get one of our items we were refunded quickly and without any issue

We had such a fantastic experience with Morgan. We initially contacted the store by phone as we were struggling to find a particular tent that had been out of stock locally. Morgan was incredibly helpful from the very first conversation and went out of his way to help us, including holding the item for us.

We then drove an hour to the store, and Morgan actually recognised our voices when we arrived! He immediately came over and helped us get the item we had reserved. He was then able to help us put together a bundle and made the whole process incredibly easy.

Nothing was too much trouble for Morgan, and his customer service was exceptional. He was friendly, knowledgeable, patient and genuinely seemed to want to make sure we got exactly what we needed.

It’s not often you come across someone who goes so far above and beyond, and Morgan really did. He is a credit to the store and deserves recognition for the fantastic service he provided. Thank you, Morgan! ⭐⭐⭐⭐⭐

Staff were very helpful, had to ask several members of staff today at different sections of the store, all were knowledgeable about where to find products and were happy to help me. A smile goes a long way!

Great ride on the horse simulator with Amelie. I'm surprised more people don't use this - it's great value and very educational for people returning to riding or wanting to improve skills

Rob from the fishing session was great I visited as a beginner to fishing and he helped kit me out and went the extra yard in terms of offering advice.

⭐⭐⭐⭐⭐ Exceptional Service from Shelby and Jo at GO Outdoors!I had a fantastic experience visiting the store today while looking for a family tent.I want to say a huge thank you to Shelby for being incredibly patient with me. She spent so much time answering all my detailed questions and made me feel completely valued as a customer—it was a really great shopping experience.I also want to highly commend Jo, who gave me brilliant, expert advice about the tent specifications and took the time to clearly explain exactly how to pitch and put it together.Even though the Berghaus Adhara 500 was out of stock today, the outstanding service from Shelby and Jo means I will definitely be returning tomorrow to check the new delivery. They are a credit to your team!

We visited the Swindon branch on 2nd August. We had a look around the store before Julie helped us with our purchase which she was very helpful and polite. Will visit this store again.

We visited Go Outdoors on Wednesday 5th August and was very pleased with the experience. Shelby and Bill provided exceptional assistance, and we were made to feel thoroughly valued throughout our visit. All the items we required were purchased smoothly and without difficulty. I would have no hesitation in highly recommending the Swindon branch of Go Outdoors.