The staff were all very helpful especially Alan who was working on the boot section and went out of his way to assist us. There was a good selection of products at various prices and the store was wel... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Called in early on a wet morning, Greeted by Alan immediately with offer of any assistance. He found correct size boots to try on and I purchased the one pair after discussing different brands. Great... Toon meer
Bedrijf heeft geantwoord
Amazing experience today at go outdoors Tamworth. James was great, went back and fourth way too many times as I was choosing! Was the most hospital member I’ve staff I’ve ever met anywhere. For some... Toon meer
Bedrijf heeft geantwoord
Great experience, both myself and husband went to look for two lightweight waterproof winter jackets. Lots of choice, great service - I would have scored 5* but sadly the purple Peter Storm jacket th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Tamworth
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Unit H, Ventura Retail Park, B78 3JD, Tamworth, England, Verenigd Koninkrijk
- 01827 218511
4,8
Uitstekend
506 reviews
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Excellent service
Bought a pair of walking shoes today from the Tamworth Go outdoors store.
Both Matt and Joe were involved in serving me. Both very professional, helpful, friendly and patient.
17 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Tamworth
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Helpful knowledgeable staff
I visited the store to collect an order but also needed advice as a recommended item was unavailable .
Liam was very helpful and informative and provided alternative suggestions which I happily purchased
Great customer service wouldn’t hesitate to recommend to use
17 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Tamworth
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
We had the pleasure of meeting Jess.H…
We had the pleasure of meeting Jess.H today! Jess was very professional and had amazing product knowledge. She was patient and understood what we wanted. We came home with a good amount of things to enjoy. Thanks Jess :)
16 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Tamworth
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Bought pair of hiking shoes today staff
Bought pair of hiking shoes today staff was very helpful.thanks again.
16 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Tamworth
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great service and good prices
I bought a pair of Meindl walking shoes and two pairs of Bridgedale walking socks from Jacob at Go Outdoors Tamworth. He was very patient and informative while I tried on several different brands. Good service, good advice and great value.
12 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Tamworth
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Good selection and great service
Very pleased with the selection of walking boots available, and the expert advice received from Harley whilst deciding which ones to buy. I’m a habitual online shopper, but for this type of purchase it’s definitely worthwhile having the chance to try lots of brands out, and speak to someone who can recommend what to look out for. Very pleased with the service.
11 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Tamworth
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Liam
Liam, was very helpful. Knowledgeable guided me in the right direction thank you.
9 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Tamworth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
I came in to buy hiking poles and Matt…
I came in to buy hiking poles and Matt came along and helped me. His knowledge of hiking was amazing and he really helped me decide on carbon or aluminium and gave me the benefits of both. After this I probably took up way too much of his time considering there was others in there but he gave me advice on many other things also, boots, bags, brands. Everything I need to get soon. I coukdnt recommend him enough, I know a bit about hiking so we had a great conversation but if you are new to it, definitely go to him, he knows his stuff
8 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Tamworth
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Tamworth
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Harley was great
Harley was great with my son who was autistic/ADHD and wanted some new walking boots, very personable for a young lad!
7 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Tamworth
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Matt was so helpful when I purchased my…
Matt was so helpful when I purchased my new walking boots - nothing was too much trouble for him - thank you Matt 😊
6 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Tamworth
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Harley
today i was served by a young man called Harley, i must say i am very impressed with the service he provided, he was very kind and helpful! i would definitely recommend this store to everyone!
6 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Tamworth
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Friendly helpful service
Went in to buy a sleeping bag for my son with no idea what I was doing. Matt was friendly and extremely helpful. He clearly explained the different options and listened to what I was looking for. Great friendly service.
4 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Tamworth
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
I was upstairs in the store and both…
I was upstairs in the store and both staff members were friendly & helpful in helping me purchase some walking shoes. Harley was particularly friendly at the tills and quickly got me signed up as a Member so that I could get my discount.
4 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Tamworth
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Annie was very helpful and patient…
Annie was very helpful and patient after I tried on a million clothes. Great service, thanks Annie.
4 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Tamworth
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Time to try something different!
Took the plunge and tried a new type of running shoe today. Thanks to Jacob for his patience and support!
3 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Tamworth
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Matt was really helpful and informative…
Matt was really helpful and informative today. He took the time to really help and listen to advise me. Very pleasant and great customer service. All the young staff upstairs were helpful today
3 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Tamworth
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Used Go-Outdoors 3 times in a week in…
Used Go-Outdoors 3 times in a week in March '26 .
Very helpful staff on all visits.
Bought a pair of Scarpa Boots and had really great help from Matt, sitting on the floor with me and going through boot care 101.
Tamworth 10/3/26
10 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Tamworth
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Matt provided excellent service
Matt provided excellent service, checked stock and supported the fitting process suggesting how to ensure a good fit, and mentioned 28 day exchange criteria. Felt very looked and valued customer.
2 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Tamworth
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
We received excellent service and were…
We received excellent service and were given the time and information to make an informed purchase choice.
2 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Tamworth
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
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