We had a fantastic experience at Go Outdoors in Wakefield, thanks to Leeann. She was absolutely amazing and went above and beyond to help us find and choose all the camping equipment we needed. She... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Went to look for a jacket that I had seen online but wasn’t on shop floor. Emily was very helpful in getting that from the warehouse and she also recommended 2 others made by Rab. She also checked o... Toon meer
Bedrijf heeft geantwoord
I like so many things you can choose you can find nearly everything you looking for very helpful staff. But I very dislike the car park it seems it had better days it is hard to see the car spaces an... Toon meer
Bedrijf heeft geantwoord
My wife and I went seeking advice regarding our Berghaus pump for our Air Tent. Little did we know or expect the time, help and attention we got over such a simple item. Reece, (the Shop Manager) cer... Toon meer
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Bedrijfsgegevens
Over GO Outdoors - Wakefield
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Hostingley Lane, Middlestown, WF4 4PZ, Wakefield, Verenigd Koninkrijk
- 01924 978026
4,8
Uitstekend
5K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great customer service from Ruth today…
Great customer service from Ruth today on the hunt for a ladies waterproof coat for a trip to Norway.
16 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wakefield
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Service was excellent
Service was excellent. Leeann was a delight to us.
16 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wakefield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Leeann was absolutely lovely
Leeann was absolutely lovely—so helpful, friendly, and very knowledgeable. Excellent customer service, and a real credit to the shop. Thank you, Leeann!
16 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wakefield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Brilliant customer service
Kayla was fab, she was really friendly and helpful she told me about deals I wasn't aware off, kept my son entertained whilst serving us, she really brightened our day up and considering how warm it has been she was full of energy she's an absolute asset to your team!
14 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wakefield
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Wakefield
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Big up Emma
Big thanks to Emma for helping me get take advantage of the promotions. Great shop, friendly staff
8 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wakefield
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Served by Kayla
Had a laugh from start to finish but she was still quick and efficient. Thanks for making our day. So sorry we didn’t get the run and raisin fudge because you would definitely have got a piece😂😂
6 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wakefield
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Excellent service provided by kayla and…
Excellent service provided by kayla and Leeann today . Both very helpful and friendly. Thank you
10 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wakefield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Always have a good experience at…
Always have a good experience at GoOutdoors! Great range and with reasonable prices. Friendly and helpful staff. Served by the lovely Leeann today! 🙂
10 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wakefield
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
We had a fantastic experience at Go…
We had a fantastic experience at Go Outdoors in Wakefield, thanks to Leeann. She was absolutely amazing and went above and beyond to help us find and choose all the camping equipment we needed. She was friendly, knowledgeable, patient, and made the whole experience so easy.
A huge thank you to Leeann for all her help, she is a real credit to the store!
9 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wakefield
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Went to look for a jacket that I had…
Went to look for a jacket that I had seen online but wasn’t on shop floor. Emily was very helpful in getting that from the warehouse and she also recommended 2 others made by Rab.
She also checked online to see if we could get the colour we were after.
Very impressed with her customer service and I always find that the Wakefield branch staff are always very helpful even if they are busy.
6 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wakefield
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
A great well stocked store.
A great well stocked store with almost everything you need. Staff are very friendly and helpful. Especially EMMA who always has a lovely smile and is very helpful and full of customer service, however busy it is.
1 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wakefield
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
I like so many things you can choose but the car pack need work
I like so many things you can choose you can find nearly everything you looking for very helpful staff.
But I very dislike the car park it seems it had better days it is hard to see the car spaces and it is very dangerous for car expansion you need to drive very slow so many holes
3 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wakefield
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
UPS parcel drop off.
I went to drop an ups parcel off, when I got there they did not have a printer.
Evie the girl that dealt with me went far beyond what she needed to, to try help and find somewhere with a printer.
3 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wakefield
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Ruth was excellent and very helpful 👏
Ruth was excellent and very helpful 👏
3 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wakefield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
DofE Bronze Expedition Kit shopping at Go Outdoors
Got a bunch of discounts with my DofE discount card so that helped affording the countless amount of things we bought and a lot of the kit needed for my DofE Bronze Expedition was specifically recommended for DofE Expeditions too so most of my kit will be very useful. Will definitely come here again to buy clothing for DofE Bronze Expedition and also we got some assistance from Ruth who was a very kind and assistive individual and probably one of the most helpful and generous store-workers I’ve ever met in my life and she is also the reason I’m making this review because she gave us a slip with a QR code so I could make a review. Overall 10/10 experience and I would recommend.
2 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wakefield
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Ruth was brilliant on my recent visit
Ruth was brilliant on my recent visit. I was struggling with signal while trying to get my son some hiking boots and she told me where is best to get signal. She helped advise me of a good type of hiking boots and helped me collect them. She was very knowledgeable and helpful 🙂
2 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wakefield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Leeann gave great advice and info
Leeann gave great advice and info
2 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wakefield
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Helpful friendly staff and great value…
Helpful friendly staff and great value products. Top marks. Thanks
24 juli 2026
Antwoord van GO Outdoors - Wakefield
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Customer service excellent with Martin …
Customer service excellent with Martin helping with footwear and Kayla very helpful on till re Duke of Edinburgh query.
2 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wakefield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
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