GO Outdoors - Warrington Reviews 

1.885
•
TrustScore 4.5 uit 5

4,6

Wilson Patten Street, WA1 1PS Warrington, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My wife and I visited the Warrington store on Sunday 25th October. The premises are clean and tidy, well laid out, and there appear to be plenty of staff on hand to assist customers. We had the pleasu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I called in to go outdoors this afternoon to get a replacement pair of over trousers, I spoke to Amelia. who was extremely knowledgable and helpful, accredited to go outdoors training and staff morale... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lilly was so helpful, knew her stock, asked the right questions to get what I wanted. She also had a happy smiley friendly personality. Would definitely recommend people to ask for her to help. The... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Friendly and helpful staff. Been shopping here for years and spent a fair few pretty penny, our sons also shop here. Jess was polite and respectful today on the till. We’ll keep coming bac... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kampeerwinkel
  2. ook in
  3. Activewear winkel
  4. Fietsenwinkel
  5. Hardloopwinkel
  6. Klimclub
  7. Paardrijservice

Over GO Outdoors - Warrington

Geschreven door het bedrijf

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Geschreven door het bedrijf

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contactgegevens

  • Wilson Patten Street, WA1 1PS, Warrington, Verenigd Koninkrijk

  • 01925 906755

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(1.885)

36.823 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Go Outdoors Warrington

My wife and I visited the Warrington store on Sunday 25th October. The premises are clean and tidy, well laid out, and there appear to be plenty of staff on hand to assist customers. We had the pleasure of being dealt with by Jess, who helped my wife with access to the changing rooms and also ultimately served us at the counter. Jess was courteous and professional throughout and had a kind demeanour. I have always enjoyed visiting Go Outdoors, it is even better when you encounter good staff.

25 oktober 2026
Review zonder uitnodiging
Logo GO Outdoors - Warrington

Antwoord van GO Outdoors - Warrington

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Live the place

Friendly and helpful staff.

Been shopping here for years and spent a fair few pretty penny, our sons also shop here.

Jess was polite and respectful today on the till.

We’ll keep coming back so long as you remain in Warrington which we hope you will.

Keep up the good work.

25 oktober 2026
Review zonder uitnodiging
Logo GO Outdoors - Warrington

Antwoord van GO Outdoors - Warrington

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Helpful staff

Friendly and helpful staff. Easy collection of my purchase.

13 oktober 2026
Logo GO Outdoors - Warrington

Antwoord van GO Outdoors - Warrington

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Superb range & waterproof over trousers

I called in to go outdoors this afternoon to get a replacement pair of over trousers, I spoke to Amelia. who was extremely knowledgable and helpful, accredited to go outdoors training and staff morale, thank you. Go out doors team. 

24 oktober 2026
Review zonder uitnodiging
Logo GO Outdoors - Warrington

Antwoord van GO Outdoors - Warrington

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Tidy store friendly staff

Tidy store friendly staff. Served by Mandy. She was very patient and helpful.

23 oktober 2026
Review zonder uitnodiging
Logo GO Outdoors - Warrington

Antwoord van GO Outdoors - Warrington

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Lilly was so helpful

Lilly was so helpful, knew her stock, asked the right questions to get what I wanted. She also had a happy smiley friendly personality. Would definitely recommend people to ask for her to help. The lady on the tills with dark hair and a ponytail also was great, and gave good customer service

23 oktober 2026
Review zonder uitnodiging
Logo GO Outdoors - Warrington

Antwoord van GO Outdoors - Warrington

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Beoordeeld met 1 van de 5 sterren

Online order for 4 items with store…

Online order for 4 items with store pick up. Email received to say they had arrived. Drove to the store and only 1 item. Drove home with 1 item. Several hours later phonecall to say the others were there. Drove to store to collect and drove home.
1 item had a hole in it. Drive to store to return item and drove home. 3 round trips instead of 1. No apologies and with the cost of fuel at the moment any savings I had made had been lost.

12 oktober 2026
Logo GO Outdoors - Warrington

Antwoord van GO Outdoors - Warrington

Thank you for your review.

We are disappointed to hear of your recent experience with your Click & Collect order.

We approciate how frustrating it must have been to make mulitiple unnecessary journeys to the store after receieving confirmation that your order was ready to collect, only to find that thw whole order was not available for collection. Having to return again later to collect the remaining items, and then make a further trip to return a faulty item, is far from the level of service we aim to provide.

We value your feedback and will ensure your comments are shared with the store management team so that the issues with order readiness and customer service can be reviewed and improvements made.

Kind regards
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren
Logo GO Outdoors - Warrington

Antwoord van GO Outdoors - Warrington

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Liv on footwear was super helpful

Liv on footwear was super helpful. I was looking for a new pair of hiking boots and needed to try on quite a few different pairs (sorry Liv!) but she was super helpful and I ended up finding a great pair to purchase.

9 oktober 2026
Review zonder uitnodiging
Logo GO Outdoors - Warrington

Antwoord van GO Outdoors - Warrington

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Resolved online order issue in store

We had an issue with an online order that the online customer services couldn't resolve and said we needed to go to our local store, we ended up going into store at Warrington and were assisted by Becca, she was more than helpful in fixing our issue and I couldn't fault her customer service even though the order was completed online. In addition I'd highly recommend going in to the Warrington store as it was well stocked even with items we'd previously struggled to find online and all the staff we interacted with were helpful.

15 augustus 2026
Review zonder uitnodiging
Logo GO Outdoors - Warrington

Antwoord van GO Outdoors - Warrington

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Service with a smile

Service with a smile. Always helps. Thankyou for being so helpful

15 oktober 2026
Review zonder uitnodiging
Logo GO Outdoors - Warrington

Antwoord van GO Outdoors - Warrington

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

5 star Thanks Jess on Saturday

5 star Thanks Jess on Saturday - helped with the jackets nice friendly service.

10 oktober 2026
Review zonder uitnodiging
Logo GO Outdoors - Warrington

Antwoord van GO Outdoors - Warrington

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Huge thanks to Charlotte at GO Outdoors…

Huge thanks to Charlotte at GO Outdoors Warrington for her exceptional service! She was so friendly, knowledgeable, and helpful. She made the whole experience effortless and enjoyable. Best customer service I’ve experienced in a long time!

10 oktober 2026
Review zonder uitnodiging
Logo GO Outdoors - Warrington

Antwoord van GO Outdoors - Warrington

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Consistent Quality

I went in for a dry bag which was placed within the shop intuitively. Charlotte served me on the till and was very helpful in finding my membership number so I didn't have to go back out into the rain, and was generally very friendly. The shop was clean, tidy, and well lit. There was plenty of space in the car park although I did go at 09:30 on a Saturday.

10 oktober 2026
Review zonder uitnodiging
Logo GO Outdoors - Warrington

Antwoord van GO Outdoors - Warrington

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Staff very helpful and efficient

Staff very helpful, especially Mandy at the checkout who was quick to resolve a pricing issue that I hadn't spotted. Honouring the lower price on an item when they probably didn't have to.

7 oktober 2026
Review zonder uitnodiging
Logo GO Outdoors - Warrington

Antwoord van GO Outdoors - Warrington

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Well stocked and clean store

Well stocked and clean store, very good prices on cycling jackets, Sue was polite and helpful on the till,all good.

6 oktober 2026
Review zonder uitnodiging
Logo GO Outdoors - Warrington

Antwoord van GO Outdoors - Warrington

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

The store is well laid out ..airy and…

The store is well laid out ..airy and everything is well labelled
I was looking for walking shoes ..Liv who served me was brilliant, attentive and offered advice when asked ...I tried numerous pairs which she supplied with a smile ! ..

6 oktober 2026
Review zonder uitnodiging
Logo GO Outdoors - Warrington

Antwoord van GO Outdoors - Warrington

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Every time I've ordered something from…

Every time I've ordered something from go outdoors. My parcel has been good quality and the customer service is good aswell

29 juli 2026
Logo GO Outdoors - Warrington

Antwoord van GO Outdoors - Warrington

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Sue was very helpful . Pleasant and very helpful

Sue was very helpful . Pleasant and very welcoming.

5 oktober 2026
Review zonder uitnodiging
Logo GO Outdoors - Warrington

Antwoord van GO Outdoors - Warrington

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great store

Needed some last minute bits for a camping trip with friends, everything was were you would expect it to be and the staff couldn’t have been more helpful, safe to say I’ll be returning.

4 oktober 2026
Review zonder uitnodiging
Logo GO Outdoors - Warrington

Antwoord van GO Outdoors - Warrington

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

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