GO Outdoors - Worcester (Express) Reviews 

Shirley gave us tailor made service, sourcing large size shoes for my partner. Giving care advice and talking us through the returns procedure, should we need it. Nothing was too much trouble.

I shopped in Worcester and Paul was so knowledgeable & helped with my purchases
Thank you 😊

I had a really good experience, Shirley was so helpful and knowledgeable about all the different items I was looking for, so helpful and friendly to, I bought a pair of Berghaus waterproof trousers and will be back to buy a coat and waterproof shoes nxt week on my day off

Great service from Shirley, thanks for your help!

Our first visit to this shop. Staff very friendly. Shirley helped us with our purchase and was very friendly, helpful and knowledgeable.

Reading the other reviews I can see great service was not a one off. I was expecting to see Blacks shop. I had always shied away from go outdoors as thought it would be a hassle to do membership. Oh no Shirley was eager to help and explained the best way to get me signed up and use discounts available. Brilliant service and now for £5 I get the deals at all go outdoors.

Shirley help me yesterday in Worcester...She was very friendly and helpful with my purchase of a north face Gilet .Thank you ...We will definately be returning to that store for any future purchases

I didn't realise that Go Outdoors had a branch in Worcester. I had excellent service today from Shirley, when buying some trainers and a jacket. She was extremely helpful, polite and friendly, making sure that I bought the correct size of trainers and making me aware that there was also a waterproof version. Thankyou.

Shirley was a huge help in finding suitable boots for me. Plenty of attention to detail while fetching different sizes to try on. Service beyond what I had expected.

Limited stock in Worcester store. Seems to sell lower end Companies like Peter Storm. NB. The Rab contact gloves only deserve a 1 star as fingers are too long and the contact fabric is so annoying that you have to take them off to do anything. I couldn’t find any way to put a review on their website. Date of purchase is approximate.

Trying to get some winter gears for my Scotland trip and as usual Shirley (2592) is really helpful and I got everything I need in the end.

We had super helpful staff, buying a down jacket. Faced with our membership card failing to register, Shirley and her colleague patiently found a workaround enabling us to secure the great discount. We'll be back! Thanks all.

The sales assistant, lady very helpful and polite. I purchased a £169. Berghaus walking coat. Worcester customer order number was 688672866 dated 17th November and was delivered promptly to the store today 19th November. I requested at the point of sale that I would wish to try it on.

The collection of the item was well below the expected help and courtesy.
On entering the store two male assistants were conversing and although I said good afternoon was to totally ignored. I approached the unmanned cash desk and waited for service. No other customers were in the store. The item was delivered by carrier in a sealed paper bag. I had to ask if the assistant could unpack the bag as I had requested at the point of sale that I would wish to do so.l then had to ask that the coat could be extracted from the sealed clear bag.
Once again no obvious help was coming forward.
The coat was as I required, I was pleased with the garment but was concerned for your business not showing the care previously visited after you took over from Blacks . Perhaps the “ gentlemen” could be retrained by your elderly lady when you took over the
store. Perhaps they are unhappy with giving service.
Robin Carr
Mobile 07816348743
Wednesday, 19th November

I needed some new walking boots and called in to the Worcester store. They had a good range and Nicola gave some good advice and helped me choose a pair of Scarpa Terra GTX which seemed to be well made and very comfortable straight out of the box. Also lots of helpful info from Shirley regarding how to care for them regards proofing etc. Thanks.

The staff in the Worcester branch are very helpful and friendly. On my recent visit I was using the UPS parcel drop off service. Shirley was particularly helpful regarding my parcels which, despite me having followed Amazon's instructions, did not have exactly the right documentation. She was very patient and sorted everything out efficiently. Thank you.

I was served by Shirley @2592, who was excellent in all respects. She was extremely helpful, pleasant and patient with my purchase. A good experience

Was served by Shirley@2592, who was excellent. She made absolutely sure that my walking boots fitted properly and were comfortable for me. Nothing was too much trouble for her. Not had service like that for shoes or boots since I was a child! Thank you!

Shirley@2592 worcs was brilliant. Took time to look through stock, and then online.
Placed our order for us and got us what we needed. Great to have good old fashioned service! Well done Shirley.

Shirley was very pleasant & helpful. She explained fully about a voucher purchase which enabled me , a pensioner to save money on my Christmas presents. Shop #2592 Worcester.

Nicola was super helpful, no hard sell just patient knowledgeable service. Many thanks David & Jane