Hi.i have some learning difficulties and I'm really happy with all the help I've received regarding my reservation. Especially Bernadeta,she was very helpful. Thank you
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Lees wat reviewers zeggen
I managed to delate the email for tickets I bought a while ago and contacted Gotobeat. I received an automated reply advising what to do to find them, but then also received a very helpful reply also... Toon meer
I absolutely love what Gotobeat is doing for the live music scene in London. Every event I’ve attended has had a great mix of talented artists, friendly people, and a relaxed, welcoming vibe. It’s cle... Toon meer
Perfect! For ticket changes without no extra fees and urgent assistance just before the event, please send a simple email explaining your issue and include a copy of your ticket so we can help you res... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Gotobeat is an independent live events promoter that strives to bring great live shows to the UK and Europe. Our mission is to give artists fair pay for their craft allowing them to further develop their careers. We also strive to bring to quality over-seas talent to the UK to give non-english-speaking communities a little taste of home.
Contactgegevens
London, Verenigde Staten
- hello@gotobeat.com
- www.gotobeat.com
4,6
Uitstekend
73 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Used it to buy tickets for a concert
Used it to buy tickets for a concert, didn't know the website before. The show was postponed due to artist injury and their team was very helpful in assisting me with the rescheduled date. Finally went to the concert and loved it!
3 juni 2025
Review zonder uitnodiging
Good company
12 mei 2025
Antwoord van Gotobeat
Good to hear about your experience Ian! We hope to host you at one of our events again soon.
Unfair company and deceitful.
Unfair company and deceitful.
Do not use this website. I reached out right after booking my ticket for a refund cause I couldn't attend the event and the company answered with general email repeatedly without addressing my request in a deceitful way.
2 mei 2025
Review zonder uitnodiging
Antwoord van Gotobeat
Hey, I am very sorry to hear about this issue, we are currently expanding our customer services team to ensure things like this no longer happen. We are a small business and when we receive large amounts of requests it can become difficult, this is our problem and and issue that we are actively working to improve.
If you could share your confirmation number or email we can look into this issue specifically and find a resolution!
We are committed to restoring your confidence in our site.
Antwoord van Gotobeat
Thank you for your review!
Antwoord van Gotobeat
Good to hear you had a great experience, thank you for your review!
BM: ATAP London
I attended the BM: ATAP Tour in London. In February 2025 and it was amazing!!!! Loved it so much!!! 💯
4 februari 2025
Antwoord van Gotobeat
Thank you for your review!
Thank you!
Probably one of the best promoters in London, already at the 10th gig with my band, if we are growing it’a also thanks to them.
We all know how the industry treats people at our level, we need more people like the gotobeat team to help us get what we deserve!
10 juni 2024
Review zonder uitnodiging
Antwoord van Gotobeat
It's a pleasure working with you!
Very happy, highly recommended
Excellent response to inquiries, great attention to detail, speedy delivery, and very happy with the end result.
1 mei 2025
Antwoord van Gotobeat
Thank you very much!
Antwoord van Gotobeat
Thank you for taking the time to review Gotobeat
Easy online booking
Easy online booking, on point customer support, loved the gig at the Victoria. Recommended
13 maart 2025
Review zonder uitnodiging
Antwoord van Gotobeat
Thank you for taking the time to review Gotobeat! We hope to see you at one of our shows again soon!
Antwoord van Gotobeat
Thank you!
Givemeyourteeth were fantastic!
23 april 2025
Antwoord van Gotobeat
We love them here at GTB thank you for reviewing!
Paid but received no ticket
Paid but received no ticket. Queriedby email (no contact phone number) - no response!
After posting a 1 star review the guys at GoToBeat have responded and refunded and promised to look into the issue so as to make sure it does not happen to anyone else in future. Really appreciate the quick response.
11 april 2025
Antwoord van Gotobeat
Hey John! I am very sorry to hear about this issue. I have followed up with our customer services team to make sure this doesn't happen again, I have also refunded your ticket for the show.
From our side we can see the ticket was sent to your email on the date of purchase however a technical issue could have meant it is showing wrong on our side. Again I will make sure this is resolved going forward.
Sorry for this issue John and I hope we can restore your confidence in our site.
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