GotPrint Reviews 8.833

TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Overall, the best quality best prices best customer service. I've used got print for many projects and they beat the competitors every time. Absolutely amazing. I own a music business and a publishing... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have been using GP for many years now. Above all the ease of the ordering process is amazing. And if you ever run into any issues their customer service service reps are superb! Keep up the great w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

The customer should be able to replace an image from the "upload landing" page. Unable to edit image without starting over each time. This is too time consuming, especially since the site moves so s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Coupon price is good although it seems like a matter of luck as to which one you land on. Alignment tools do not work, site would be much better if this worked and if you could modify horizontal and... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Digitale afdrukservice
  2. Mediabedrijf

Geschreven door het bedrijf

Awesome Prices, Always - Since we started in 2001 as a small, family-run print shop, our main goal has been simple: to give you fast, easy, and super economical service without ever sacrificing quality. Because we're 100% family-owned, we don't have outside investors to report to—we just report to you! That means we keep our prices low by running efficient, modern facilities, passing all the savings right back to you. We live by our 'low price promise' and insist on industry-leading quality. We're so sure you'll love what you get that we back it up with a 100% satisfaction guarantee for first-time customers. That's our promise that you'll get great prints every time! Whether you're a small business owner or just printing for fun, we're here to help you shine! With production facilities across the U.S. (in California, Texas, and Kentucky), we've got the reach to deliver responsive, quality service to customers everywhere.

100% Satisfaction Guarantee

First-time Customer? No Problem!

100% Satisfaction Guarantee for first time customers. We take every effort to alleviate your worries so you can focus on marketing your materials. If any issue should arise, please submit an "Order Issue" ticket through your order page. Please provide as much detail as possible, and one of our representatives will respond within 1-2 business days for assistance. You can also reach us at info@gotprint.com for assistance.

Contactgegevens

4,1

Goed

TrustScore 4 uit 5

9K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 1 van de 5 sterren

I did live chat to see if I could…

I did live chat to see if I could receive a discount or shipping code. They directed me to a site for coupons which none of them would work. I have been a customer of yours in the past and have loved the products I have ordered, but I do feel like I was overcharged for shipping today. I am disappointed.

18 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

just awful

just awful. over half of the order defective, and they wanted to offer a "store credit" which never came, and for less than the actual damaged/defective prints. WHAT? !!! and when I showed them the business cards I ordered were also defective they claimed that the dozens I showed them were "test prints". nope. the total number was 1000 even inclusive of these dozens of "test prints". just an awful experience.

11 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Easy

Easy, you also have the best (and compleatly free!) sample pack. Very impressive, give that person a raise! So thoughtful. Will order more and other things as my business grows!

16 april 2026
Review zonder uitnodiging
Logo GotPrint

Antwoord van GotPrint

We're happy to hear that you found our sample pack helpful and easy to use! We appreciate your kind words and are grateful for your support as your business expands.

Beoordeeld met 5 van de 5 sterren

We have been using GP for many years…

We have been using GP for many years now. Above all the ease of the ordering process is amazing. And if you ever run into any issues their customer service service reps are superb! Keep up the great work!

1 januari 2026
Review zonder uitnodiging
Logo GotPrint

Antwoord van GotPrint

We're happy to hear that the ordering process is easy for you. It's great to know our customer service is superb! We appreciate your many years of support and your kind words.

Beoordeeld met 1 van de 5 sterren

Never again!!!

This was my attempt to place a second order with this company. I needed 11,500 postcards, but they would not accommodate me. They told me to order either 15,000 or 10,000 and then order an additional 1,500 at the highest rate. Absolutely absurd!!!

14 april 2026
Review zonder uitnodiging
Logo GotPrint

Antwoord van GotPrint

Hi Doron, we appreciate you bringing this to our attention. We regret we couldn't fulfill your exact postcard quantity request. We are limited to the qty's we can do. A Supervisor tried reaching you to further discuss, but was unsuccessful. Please, contact out friendly Customer Service team if more assistance is needed. Thank you.

Beoordeeld met 3 van de 5 sterren

i didn't like the way that the template…

i didn't like the way that the template system worked

14 april 2026
Review zonder uitnodiging
Logo GotPrint

Antwoord van GotPrint

Hi Goddess, we appreciate your feedback and regret that the template system was not to your liking. If you need help in the future, please contact our friendly Customer Service team as we are happy to help! Thank you.

Beoordeeld met 5 van de 5 sterren

Your Website is very user-friendly

Your Website is very user-friendly. Thank You!

12 april 2026
Review zonder uitnodiging
Logo GotPrint

Antwoord van GotPrint

We're happy to hear that our website is user-friendly for you. Thank you for your positive feedback; we appreciate it!

Beoordeeld met 3 van de 5 sterren

Platform Too Time Consuming

The customer should be able to replace an image from the "upload landing" page. Unable to edit image without starting over each time. This is too time consuming, especially since the site moves so slowly. Annoying! I hope my stickers arrive by Tues next week after all of this

I also couldn't not place my full order because the shipping is more than the items. So, I will need to place in small orders.

14 april 2026
Review zonder uitnodiging
Logo GotPrint

Antwoord van GotPrint

Hi Thomala, our Supervisor team tried to contact you but was unsuccessful in reaching you. Please contact our friendly Customer Service team and ask for a Supervisor. We look forward to resolving this for you quickly. Thank you.

Beoordeeld met 5 van de 5 sterren

Overall

Overall, the best quality best prices best customer service. I've used got print for many projects and they beat the competitors every time. Absolutely amazing. I own a music business and a publishing business. And i'm so grateful many years ago as a teenager.I worked bindry and a print shop, so i've always loved printing. All the best Dr. Arthur George Scott.

7 april 2026
Review zonder uitnodiging
Logo GotPrint

Antwoord van GotPrint

We're happy to hear that our quality, prices, and service consistently exceed your expectations for your music and publishing ventures. We appreciate your long-standing support and value your printing expertise. Thank you!

Beoordeeld met 5 van de 5 sterren

I use Gotprint for all my business…

I use Gotprint for all my business printing needs and I'm always grateful for how quick turnaround time is and the attention to detail they provide. Thank you guys!!

9 april 2026
Review zonder uitnodiging
Logo GotPrint

Antwoord van GotPrint

We're happy to hear that you are always grateful for our quick turnaround time and attention to detail for your business printing needs. Thank you for your positive feedback!

Beoordeeld met 4 van de 5 sterren

Easy to use website

Easy-to-use website. Would like to have a box where we could leave a question. Working on this small screen and needing a larger image, I would have liked to ask how it looked on your end before final approval. Not sure if the image would appear pixelated.

8 april 2026
Review zonder uitnodiging
Logo GotPrint

Antwoord van GotPrint

We're glad you found our website easy to use. We appreciate your feedback about the question box and larger image previews. There is a download proof option on the "view proofs page" before checkout. Our Customer Service team is also available via phone and chat to further assist. Thank you for your feedback, have a great day.

Beoordeeld met 5 van de 5 sterren

smooth and seamless

smooth and seamless

6 april 2026
Review zonder uitnodiging
Logo GotPrint

Antwoord van GotPrint

We're glad you found our platform easy to navigate! Thank you for sharing your experience. Have a great day.

Beoordeeld met 1 van de 5 sterren

The business cards did not match the design

The business cards did not align with the design and some of the bulleted items were staggered a little and does not look professional and can NOT be handed out to clients.

4 april 2026
Review zonder uitnodiging
Logo GotPrint

Antwoord van GotPrint

Hi HC, we appreciate you bringing this to our attention. We would like to help, but need more information from you. When you are free, please contact our friendly Customer Service team so we can assist you with your artwork concerns. Thank you!

Beoordeeld met 5 van de 5 sterren

Fast and Easy process

3 april 2026
Review zonder uitnodiging
Logo GotPrint

Antwoord van GotPrint

We're glad you found the process fast and easy. Thank you for your positive feedback; we appreciate it.

Beoordeeld met 5 van de 5 sterren

So Easy

it was just so easy to upload the image and get things processed

3 april 2026
Review zonder uitnodiging
Logo GotPrint

Antwoord van GotPrint

We're happy to hear that uploading your image and processing it was easy! Thank you for this positive feedback; we appreciate it.

Beoordeeld met 4 van de 5 sterren

GOOD PRICE, LIMITED TOOLS

Coupon price is good although it seems like a matter of luck as to which one you land on. Alignment tools do not work, site would be much better if this worked and if you could modify horizontal and vertical independently,

2 april 2026
Review zonder uitnodiging
Logo GotPrint

Antwoord van GotPrint

Thank you for your feedback. We appreciate you mentioning the coupon price. We're sorry the alignment tools did not work for you and that independent modification was unavailable. We'll review your suggestions.

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