www.GreatGardensOnline.com Reviews 

499
TrustScore 3.5 uit 5

3,4

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I ordered 16 champagne berries for a wedding bouquet but due to a delay in them arriving, I had to go somewhere else. When they arrived I arranged the return through Evri. The parcel was dropped off o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really happy with the expanding leaf trellis to add extra privacy and height to a fence. It came in one piece so I didn't have the hassle of trying to put it together which was a bonus. The price was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Great service, well packaged arbour, (I assume by gardens on line.) Delivery day was altered at last minute.(by courier) so bit annoyed. However delivery was straight forward, and the delivery m... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered the Park Lane & Classic Finial black (powder-coated) steel railings, to surround a small patio around a pond. The fencing arrived within a couple of days! All in excellent condition, and inc... Toon meer

Bedrijfsgegevens

  1. Tuin
  2. Tuincentrum
  3. Tuinmeubilairwinkel

Geschreven door het bedrijf

Garden Mall sell a large range of plants, garden furniture, and virtually everything else you could need for your garden. Very competively priced to give great value for money. We dispatch most goods within 24 hours and offer free delivery on orders over £50 *(conditions apply - see website).


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

499 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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3,4

Alle reviews

(499)

9 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great all round

Great price, great quality, unavailable elsewhere even though distributor 7 miles from me, delivered carefully and on time 👍

13 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Small cabinet for balcony

I contacted this company for the first time to check if they had the item I wanted to purchase in stock. I was pleased that they had it so i ordered it online. The small cabinet was perfect for the space and the colour grey made it even smarter looking. I’ve very very pleased and highly recommend this company.

11 juli 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent customer care.

Excellent customer care.
Always updating and keeping customer informed of progress with delivery.
Excellent product and value for money.
Would definitely recommend.

9 juni 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Big, healthy plants & fast shipping

I purchased about 10 plants this spring, shrubs and perennial flowers. The prices were very good and I received large, healthy plants, larger than I expected compared to what I received from other nurseries in the past. Shipping was free and earlier than scheduled. Plants arrived in plenty of time for a special project for Mother's Day. I will shop here again

8 juni 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have ordered 3 times this spring

I have ordered 3 times this spring. All products have been shipped promptly and well packaged.First shipment lost 5 plants. Notified customer service,sent a photo, they responded quickly, sending replacement plants. All my plants look great at this point.
So if you have a problem, be patient and the problem will be resolved.D. Cook

3 juni 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Happy customer

Easy web site to navigate, reasonable prices. Bought as a gift for a dear friend. It was exactly as described, arrived within the delivery window and friend was over the moon.

21 mei 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best price, good service

I bought 4 large branded planters, and Garden Mall was the best price online/or locally, offering bulk discount. Came quickly and well packaged (if slightly over packeged but they arrived perfect condition). Excellent service.

12 mei 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First time I ordered from this company

First time I ordered from this company. Was really happy with the price of the items i ordered, thought they were really reasonable and the delivery was really quick but cheap, which is always a bonus! Would recommend and use again

28 april 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First time ordering from this company

First time ordering from this company. I ordered 4 pots. Delivery was prompt and they were packaged well, no breakages. The pots were of good quality and exactly what I'd been looking for and the prices were very reasonable.

23 april 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very dissatisfied customer.

Order received on 14th March, one chair fine, the other in pieces and they had sent the wrong table. Contacted customer services and was asked to take photographs of the box, its contents, labels etc. It was as if they didn't believe me. Finally after a couple of weeks they agreed to replace the goods and have referred it to the manufacturers. Well, we are still waiting and it is now 18th April.
Needless to say I would not recommend this company for any future purchases. Customer Services leave a great deal to be desired.

18 april 2022
Review zonder uitnodiging
Logo www.GreatGardensOnline.com

Antwoord van www.GreatGardensOnline.com

Hi Jane,

I'm sorry if you disagree with our policies however we always ask customers to send us a photo so we can see how best to resolve the matter. This is not a question of honesty at all. In this the manufacturers have agreed to replace the chair due to it being a manufacturing defect that they have noticed before with other customers. As such they will be replacing the item and I'm sorry it has taken such time for them to action this. I can see however that our customer service representative has constantly kept you updated during this transaction even if we weren't able to provide as swift a resolution as you hoped for

Regards
Peter

Beoordeeld met 5 van de 5 sterren

Excellent service and quality

Item was delivered very promptly, well packed and great quality.
I ordered a pretty bistro set, Avalon, with a nice weathered finish. Great quality, folds smooth;y
Very happy. I would recommend

31 maart 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

The arbour looks good

The arbour looks good, though we haven't put it up yet owing to the weather. Some mixed messaging on the greatgarden website abut delivery, but sorted after a query, and delivery was prompt and friendly.

17 februari 2022
Review zonder uitnodiging

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