Green Shop Online Reviews 

51
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Advertised as free shipping over $150 - I spent over $200 and was then told I would need to pay an additional $80 for shipping to my address. I purchased on behalf of a non-profit small netball... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Customer service was great - fast responses and shipping. I purchased a big order of insulated tumbers to personalise, and they were a fantastic size for the price! I did have some trouble with a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The magnetic knife holder is just what I needed. Sits nicely on the counter and the safety shield is an added bonus. Good solid item, highly recommend.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great product and 20% of the cost of buying it from the US! Arrived in a few days, and kept up to date via email. Fantastic eervice

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4,2

Goed

TrustScore 4 uit 5

51 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 80% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,2

Alle reviews

(51)

34 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very fast postage

Very fast postage, Items well packed

21 juni 2026
Review zonder uitnodiging
Logo Green Shop Online

Antwoord van Green Shop Online

Thank you for the kind words! So happy it arrived quickly and in great condition. 😊

Beoordeeld met 5 van de 5 sterren

Happy with the order

Customer service was great - fast responses and shipping.
I purchased a big order of insulated tumbers to personalise, and they were a fantastic size for the price! I did have some trouble with a couple coming up with rust spots overnight, where I engraved them but not too bad. I'll be ordering more in future 😀Thanks!

22 mei 2026
Review zonder uitnodiging
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Antwoord van Green Shop Online

Thank you so much for your kind words! 😊 We're really glad the tumblers were the perfect fit for your personalisation project - that sounds like such a great idea! We're sorry to hear about the rust spots on a couple of them, and we appreciate you flagging it. Please don't hesitate to reach out to us directly and we'll make sure we take care of you. We look forward to your next order! 🙏

Beoordeeld met 5 van de 5 sterren

Fantastic customer service, affordable & great quality

I purchased tumblers for an event and needed them quickly. The customer service team were incredibly helpful and arranged for my order to be dispatched as soon as possible.

A few days later, Australia Post showed no tracking updates after collection. Although this was completely outside the supplier’s control, the team proactively called me and provided several solutions to ensure I would receive the order in time for my event.

In the end, the tumblers arrived earlier than expected. The issue was simply a delay in the tracking updates, not the delivery itself.

The tumblers were even better than I imagined: excellent quality, packed with care, and incredibly affordable. For a relatively low-value order, the customer service team treated it with genuine importance and made me feel valued as a customer.

I really appreciate the communication, care, and willingness to go above and beyond. I look forward to shopping with them again and would highly recommend them to others.

17 juni 2026
Review zonder uitnodiging
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Antwoord van Green Shop Online

Thank you so much for your review, Catherine! We are so glad we could be of service, we look forward to serving you again!:)

Beoordeeld met 4 van de 5 sterren

Good quality product

Good quality product, speedy delivery

11 juni 2026
Review zonder uitnodiging
Logo Green Shop Online

Antwoord van Green Shop Online

Hi Stella,

Thank you for sharing your postive experience, we appreciate your feedback.

Kind regards,
The Greenshop Online Team

Beoordeeld met 5 van de 5 sterren

Beautiful products

Beautiful products. Can't wait to purchase more.

12 juni 2026
Review zonder uitnodiging
Logo Green Shop Online

Antwoord van Green Shop Online

Hi Lyn,

Thank you very much for your review! We are glad you were happy with your experience.

Kind regards,
The Greenshop Online Team

Beoordeeld met 5 van de 5 sterren

We rang the Green Shop for a small…

We rang the Green Shop for a small urgent order and they turned our order around within 24 hours. Excellent customer service and reliable

11 juni 2026
Review zonder uitnodiging
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Antwoord van Green Shop Online

Hi Ashlee,

Thank you so much for your feedback! We appreciate you taking the time to leave us a review, we are glad you had a positive experience.

Kind regards,
The Greenshop Online Team

Beoordeeld met 1 van de 5 sterren

My product was damaged and I was unable…

My product was damaged and I was unable to refund it due to the fact that is was on sale 😢

2 juni 2026
Review zonder uitnodiging
Logo Green Shop Online

Antwoord van Green Shop Online

Hi Madeleine, please email us at info@greenshoponline.com.au so we can make this right for you.

Kind regards,
The Greenshop Online Team

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order, prompt delivery.

15 mei 2026
Review zonder uitnodiging
Logo Green Shop Online

Antwoord van Green Shop Online

Hi Chris,

Thank you very much for your review, we are glad you had a positive experience!

Kind regards,
The Greenshop Online Team

Beoordeeld met 5 van de 5 sterren

Fantastic shop

I ordered Doterra oils multiple times from this shop and the experience was always great. The products are fantastic, the website is modern with clear and informative interface and the delivery was fast and always on time. My go to place when I need to buy some essential oils and highly recommend.

11 oktober 2025
Review zonder uitnodiging
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Antwoord van Green Shop Online

Hi Krzysztof,

Thank you so much for taking the time to leave us a review, we're really glad to hear you had a positive experience!

Kind regards,
The Greenshop Online Team

Beoordeeld met 1 van de 5 sterren

Absolute rubbish 🗑 😒

I will never buy from this company again it's all rubbish. I definitely DON'T recommend this company!!

4 februari 2026
Review zonder uitnodiging
Logo Green Shop Online

Antwoord van Green Shop Online

Hey Carol,
Thanks so much for taking the time to leave your feedback. We really do appreciate it. We're sorry to hear your experience didn't quite hit the mark! We'd love to help make things right. Could you share some more details about what happened, and let us know if you've already been in touch with our team?

Kind regards,
Green Shop Online

Beoordeeld met 4 van de 5 sterren

Purchase doterra items multiple times…

Purchase doterra items multiple times and everytime I have had good experience. Shipping was fast and good customer service.

18 december 2025
Review zonder uitnodiging
Logo Green Shop Online

Antwoord van Green Shop Online

Hi,

Thank you for sharing your experience with us, we're delighted to hear it was a positive one! Your support means a lot to the whole team.

Kind regards,
The Greenshop Online Team

Beoordeeld met 5 van de 5 sterren

Fantastic safe plastic containers

Fantastic safe plastic containers, great range of sizes & lids fit perfectly 🤗.

8 november 2025
Review zonder uitnodiging
Logo Green Shop Online

Antwoord van Green Shop Online

Hi Rose,

Thank you so much for your kind review, feedback like yours means the world to us! We're so pleased you had a positive experience and we look forward to serving you again.

Kind regards,
The Greenshop Online Team

Beoordeeld met 4 van de 5 sterren

I bought an Ice Cube (160 cubes) tray…

I bought an Ice Cube (160 cubes) tray and went into the business for pickup. Owners appeared courteous and helpful and had my order prepared before I arrived.

21 augustus 2025
Review zonder uitnodiging
Logo Green Shop Online

Antwoord van Green Shop Online

Hi Robert,

Thank you for your wonderful review! We work hard to make every experience a great one, and it's so rewarding to hear that it shows.

Kind regards,
The Greenshop Online Team

Beoordeeld met 5 van de 5 sterren

A very happy customer.

I just bought a portable bath, wow I am so happy. It is exactly as described, except its bigger than it looked in the picture(no complaints). Ordered on Sunday delivered on Wednesday to my door.(great driver, an asset to Direct Freight)

30 april 2025
Review zonder uitnodiging
Logo Green Shop Online

Antwoord van Green Shop Online

Hi Kim,

What a lovely review, thank you! We're so happy you enjoyed your experience with us, and we can't wait to help you again.

Kind regards,
The Greenshop Online Team

Beoordeeld met 1 van de 5 sterren

Old stock

In early March I placed an order for 2 bottles of a product that cost $108.00 per 300ml and included free shipping. The order arrived within a week which was more than acceptable.
Unfortunately on opening the order I discovered that the Best Before date on the bottles was 06/2025. As each bottle was dosed to last one month this would have meant that I have had to start using the product immediately before the best before date.
I wrote asking what the return policy was and didn’t receive a reply.
This was a very expensive purchase and given that I had previously purchased from another source where the product best before date was >12 months longer I feel that this was old stock being sent out to customers and no warning was being given.
Based on the above and no response from their customer service I could not recommend this business.

11 maart 2025
Review zonder uitnodiging
Logo Green Shop Online

Antwoord van Green Shop Online

Hey Mark

Thanks so much for taking the time to leave your feedback. We really do appreciate it. We're sorry to hear your experience didn't quite hit the mark! We'd love to help make things right. Could you share some more details about what happened, and how you sent your response to us so we can follow this up?

Kind regards,
Green Shop Online

Beoordeeld met 1 van de 5 sterren

Made a few inquiries about my purchase…

Made a few inquiries about my purchase and no one has responded.
Poor service.
Wouldn't recommend anyone to purchase anything from this business.

17 januari 2025
Review zonder uitnodiging
Logo Green Shop Online

Antwoord van Green Shop Online

Hey Duyen,

Thanks so much for taking the time to leave your feedback. We really do appreciate it. We're sorry to hear your experience didn't quite hit the mark! We'd love to help make things right. Could you share some more details about what happened, and let us know if you've already been in touch with our team?

Kind regards,
Green Shop Online

Beoordeeld met 1 van de 5 sterren

Don’t buy from here

Never got a confirmation email for my order. Still waiting for it to arrive which I doubt it will. Will never buy from here again!

18 december 2024
Review zonder uitnodiging
Logo Green Shop Online

Antwoord van Green Shop Online

We're really sorry to hear about this experience, a confirmation email and order update should always go out, and it's clear that didn't happen here. Please accept our apologies for the inconvenience this caused.

The business has since changed hands and we've made a number of improvements to how orders are handled and communicated.

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