GrowJoy Reviews 

For any gardener that wants to order plants online, this is the company to go to. I have been a customer for a couple of years and have always had a great experience. The annual flower and organic vegetable plants that I have ordered arrived in great condition, carefully packaged, too. In fact, I am very impressed with their packaging, never seen another company take such care to ensure the customer gets their plants in good, healthy condition. Their customer service is top-notch, very fast to respond, and always will go out of their way to help their customers. It is also hard to even find organic vegetable plants online or in the stores, but they have a huge selection of plants to choose from. Take a look at their website, you will be impressed with their knowledge and inventory.

Another year with the same great GrowJoy experience. Our tomato, jalapeno, cucumber and basil plants arrived on time and in great shape. They have been planted and are thriving. Thanks GrowJoy.

Wonderful company! They cheerfully fixed an issue that was most likely my fault and the plants were in perfect condition!

Poor QA, substandard product. this was 4-5 months early order. Did not ship all and 2nd shipment was pathetic plants.

order number is 596996. Please dont make this sound as if a total surprise. Your staff was made aware last week. I sent photos of pack list showing your staff short-shipped, and photos of these plants. They refunded for the plant not sent and said "sorry". that was it.

I had written a review about recieving only 1 itemfrom my order. Growjoy compaany read my review and immediately shipped the rest of the order that afternoon. Their customer service was great.
I will definitely order more plants from them in the future.
Thank you growjoy

They have a great selection of vegetable plants. They package them well so they arrive in good condition and healthy. Also if something goes wrong and they don’t arrive in good shape or they are damaged, the company happily replaces them or issues a refund.

Perfectly packaged bright green plants with not a single yellow or brown leaf, the tomato plants are tall and leafy unlike the poor cousins at Home Depot. Watered with a dense root system making planting easy! Amazing small business that goes the extra mile literally. So excited about summer now after a very cold Ohio winter thanks to grow joy

This company works hard to provide quality organically grown plants and takes great care of their customers to see that the plants arrive healthy and in packaging designed to protect them. I have received 17 plants from them, each arrived promptly and in great shape. Their customer service is outstanding, I will definitely order more from GrowJoy!

This place is a disgrace! Plants were practically dead when I got them. The calibrachoa were dead by the next day. I'm still waiting on a rooted plant that was supposed to be shipped before Easter 2023. Still no word on it!! I will never ever again order. These plants looked like they belonged on Walmart's clearance/disposal rack!

GrowJoy grows the second best vegetables on this planet, only God can do better than them.

GrowJoy is in Indiana and I'm in Texas. I pre-ordered 9 different tomato plants and 4 different bell pepper plants in January. I got them yesterday (March 30) which was perfect.

I didn't have to call them and wonder where my plants are because even though they are only a family owned business, instead of a huge nursery, they're professionals and sent them on time.

Also, the way GrowJoy ships their plants is incredible. You know how horrible delivery companies can be when they delivery anything.

Well, GrowJoy goes that extra mile so the delivery person would have to work real hard to leave a plant badly damaged.

You can't go wrong with GrowJoy, they are THE BEST!

I'm waiting on an order I placed in Feb. Then, ship date stated March 26th. End of March 27th now, I've submitted two tickets thru their website with this inquiry & still received no response, no email, no shipping details. There's no phone # on line which is quite troubling. It's simple, just respond to my tickets and provide shipment info with tracking. This is my first experience with Grow Joy.

Revision.. after sending THIS, I receive a shipment notification... stay tuned

March 30th update:
Received my 9 plants today, 1 still to be shipped next month. All look healthy, but considerably smaller than expected. I'm used to purchasing plants locally and have had great experiences, just wanted to try something different. I'm used to picking out my plants like buying produce at stores. I think these will grow nicely..
Size of plants & no listed phone number on website for CS is now what are the driving factors for my review.
Blessings~
Mary

I simply want a refund for plants not available. Unable to talk to anyone. All numbers disconnected. Website sucks. They give you credit points that you can't use. Order # 475914 they say it's resolved but we'll see in june.

I have ordered plants from Growjoy for nearly 10 years. They offer a very large variety of plants. Shipping is always prompt and packaging is really good.
If there is an issue with a plant the Customer Service people have always worked with me to address it. Online plant purchasing is safe and easy with Growjoy

Love this lily, can’t wait to see it bloom! Arrived healthy with easy to follow planting instructions.

I have been very pleased with Growjoy and have ordered vegetable plants and shrubs from them over the past few years. Just recently I ordered 2 types of butterfly bushes and they arrived healthy and in a timely manner. I would recommend them to you and I plan on continuing to order from them.

I LOVE GROWJOY!!! They have a wonderful variety of plants that you can shop by zone, soil or light needs, problem areas, by specific pollinators you want to attract, etc.. They are the healthiest plants I have yet to receive through the mail and any exception is immediately addressed. The BEST CUSTOMER SERVICE I’VE EVER EXPERIENCED. Thank You, GROWJOY!!!

There Vegetable plants are Awesome!! Everything I planted came up, wonderful tomatoes, peppers and squash. I have huge Squash flowers. I am still picking them every day.

I placed an order on 08/31/22 and as of today have not received any of my plants. They are now telling me there is no record of my transaction which was done thru PayPal. I want a refund or the exact plants I ordered with no substitutions.

Hello, I am writing about order # 589351. I ordered two plants Red Petunia and a Candy Corn. The Candy Corn was not available, and the Petunia was purple not red. You offered a credit toward my next purchase but the value does not equal what I paid for the missing plant. Also the codes you gave for free shipping do not work so I want my money back for the missing plant. I tried to call and your phone is disconnected. I want a refund for the price I paid for the missing plant of $9.95.