GrowJoy Reviews 

My neighbors can’t believe all the beautiful flowers from GrowJoy. Never saw such big unusual plants. When I received the first order from you I had no clue that those woody plain branches would shine so for me. These big red, white & purple flowers are still showing today. I have a woman near me and she stopped and asked about the plants so She will be the second person our community to start the plantings. I do not go to any nurseries any longer. Thank you so much, Theresa

GrowJoy is on the Top of my List for great selections, good/how planting ideas. Well packaged & I think Fast Service. Reply's back on feed back in good timing. TY 2021 plants.

I bought 3 Lotus Vine plans (Parrots Beak) from Grow Joy and couldn't be happier! My shipment was slightly delayed but I understand that happens. After potting my plants they grew perfectly and I would buy from Grow Joy again.

2021 was the first year I ordered from GrowJoy. I am so happy I found them! The quality of all the plants I ordered (vegetable and perennial) were of the highest quality. They take such care when packaging the plants, I was very impressed! The vegetable plants exceeded my expectations! They all produced so much I had a hard time keeping up. I am sure the perennials will be spectacular too, I'll find out next year. I will continue to order from GrowJoy and if you are thinking about it, do it! You will not be disappointed.

The plants were large and healthy. They came in protected packaging and in an acceptable time frame.

Really happy with my experience. I had tried another company before I came upon GrowJoy and GrowJoy's packaging was superior as well as the size of the plants. Will definitely buy from them again!

Far and away the worst internet company I have ever dealt with. They are both dishonest and incompetent.

They ship late and then send you the wrong plant, and/or the plant you ordered is suddenly out of stock. When you repeatedly complain, they give you a credit for another purchase and will only credit your original payment method if you repeatedly harangue them.

Abysmal customer service, including no agents to answer calls, no call backs when you leave a message, and even briefly disconnecting their phone in late spring/early summer when the amount of complaints and inquiries must have overwhelmed them. Also, no answered emails until you threaten to contact Trust Pilot, the BBB, and the state's agricultural board and attorney general.

In short, steer clear of Growjoy.

I have used GrowJoy for many years as my ‘go to’ for online plants. Great selection, frequent sales, awesome customer service and best online plant packing by far. Plants always arrive happy and healthy, and if by chance a delay occurred and plants suffered their customer service is always excellent! These past few years have been a struggle for all of us due to current pandemic. GrowJoy has obviously struggled as well, to maintain their stellar reputation. The negative comments are not their norm as I have been a satisfied customer for many, many years. Please allow them some grace during this difficult time and give them the chance to make it up to you ❤️

One 4" pot with 2 cucumber plants was delivered as promised, well packed, and in excellent condition.

I ordered plants late in the season and they still arrived healthy and started growing like crazy as soon as I planted them. It's almost October and they're still blooming! Very happy with my purchase and already pre ordered more for next spring.

I ordered some Mini Belle Rainbow Sweet Pepper Plants (2) from GrowJoy and received them on time this year (2021). They have done great, they each grew to almost 4 1/2 feet high and had a bunch of peppers on each one. Only thing was they were suppose to be colors of red, orange, yellow but they only turn out that everyone of them turned out to be orange color. BUT they were still great!

I’ve ordered from GrowJoy at least five times that I can remember and had an issue one time. I sent an email with my complaint and received an automated reply that my email may not be answered for 2-3 weeks. I waited four weeks before I sent another email (because my first hadn’t been responded to yet.) Ashley responded, I received an explanation of why their response took so long, an apology, and a refund. Not perfect, but mistakes happen and I’m willing to keep giving GrowJoy my business because the plants I’ve received were always good and are now thriving in the ground. And they handled my complaint to my satisfaction.

I absolutely love Growjoy!! They are my number one on line nursery to buy plants. Plants are shipped super quick and are in wonderful condition when they arrive!!!

This was my first experience with GrowJoy but it will not be my last. My plants arrived well packaged and all grew like wildfire once planted. I ordered both herbs and veggie plants. They were a little late due to COVID I'm sure, but that did not detract from the overall quality of the products. I ordered early and again I am 100% happy with my decision to shop here. What I received and how they grew surpassed anything I have ever received from the big box stores, and even from a local garden center. Organic and disease-free is the way to go for me, at least as far as my plants are concerned.

Very healthy plants and quick shipping. The plants were very well packed and are doing great

I am 82 and have ordered online from Growjoy for several years. I cannot imagine ordering flowers from any other online outlet. The only time I had a problem was a couple of years ago and they took care of it immediately. Suggestion for everyone - if you have a problem try sending them an email prior to screaming online.

Great Company.

These are chaotic times. I was one of those customers who questioned the lack of responsiveness earlier this year. Since then there has been a complete turnaround. GrowJoy freely communicates. My last plant order of a perennial was fulfilled in time and is thriving.

Are plants arrived in excellant condition.

Ordered this spring and my plants arrived very late. Both petunias I ordered arrived dead. Bogonovilla arrived in poor condition and died shortly after. My lofos was healthy but due to slow start just now started to bloom and it is lovely, unfortunately it's freeze time in North Dakota. I sent 2 emails with no replies. Last time I order from Grow joy. I basically wasted $50. I could have bought a beautiful lofus at the local greenhouse in May and enjoyed it all summer long . Ill buy local from now on.

I had order twice from Growjoy, they did a great job sending my plants, fast service and well packed, my Bougainvillea arrived healthy, I had it transplanted and now growing beautifully, high recommended, will continue to do business with them in the future.