Guardian Carers Reviews 

Guardian Carers was sold/taken over by Hometouch at the end of June and the since then, the service has been appalling. They pressured us into paying a huge agency fee a few days before the changeover, then once we paid and the company was handed over they abandoned us, have avoided contact since, not responded to emails and ignored messages for call back.

After Guardian/Hometouch let us down and we had to shop around, I now know there are many other agencies whose fees are much lower and service standards much higher, so I would recommend avoiding Hometouch and regret Guardian were able hook us in before their company buyout.

I’m a self employed carer working for Guardian Carers. They care for the carers placed with clients. Leaticia has always supported me in finding the best client suited for me. I would one hundred percent recommend the agency to new clients and carers alike.

Guardian Carers select clients that they know I can manage. They consider my qualifications and my past experience which makes both me and the client happy. They support me throughout my placements.

A big thank you to Renate and her fabulous team at Guardian Carers London. I have worked for them for over 7years and I am very happy with this agency. I have worked in the care sector for many years so I know what I am talking about. Clients and carers are treated with the almost respect. I have been with my client for 6years through Guardian carers. I looked after his wife and when she passed away he decided to keep me on. I would highly recommend Guardian Carers to both clients and my fellow carers. I have been very fortunate to work with them. Keep up the good work.

After working in the care Industry for more than 10 years, I decided to make the move to work as a self employed carer. Since joining Guardian carers,I have not regretted it.
"Emma",has been very supportive, understanding and helpful. She has introduced me to some great clients.
I thoroughly enyoy my jobs a carer as I believe in making a difference in people's lives. Emma, knows this and that's why she introduces me to clients.
I would recommend Guardian carers to anyone looking for a carer for their loved ones, or carers looking for work.
I care for my clients as if they were my own family, and I am proud to be part of Guardian carers.
Thanks Emma

Guardian carers are so lazy.
The only job I can say is definitely they do for mum is empty the commode.

I have asked and asked them to bake sure on their 2 visits mum as food prepared. But they say if mum says she's ok they can't make any thing.

They leave doors wide open. Front door and interior door.

The company just can't control their staff to make them do as they are requested or even told to do

I have worked through Guardian Carers for years now. I really don’t know how they do it but both clients specifications and my capabilities have matched so well and that I have stayed with my clients for years. I wouldn’t hesitate to recommend Guardian Carers to future carers

It is a great company to work for, the consultants are amazing and communicate very well.
Shanice has been the most helpful in my career and I appreciate her a lot.
The pay is great and on time. The jobs are continuous and reliable placements

Aisa

I have been working for more then 3 years with Guardian Carers, who always have offered me great placements. They always succeeded in finding the best match between the client and myself.
My consultant, Renate, is very professional and approachable, making me feel very comfortable to discuss any aspect of the placements.
Great Care agency to work with, I would strongly recommend them to any professional carer.

I've been working with Guardian Carers since 2019, and I can honestly say it's been a fantastic experience. The team is highly professional and very knowledgeable in the care industry. Throughout the years, I’ve had the pleasure of working with supportive consultants who have always been there to guide and assist me whenever needed.
The clients I’ve worked with through the agency have been very happy with the care provided, and it’s rewarding to be part of a company that truly values both its carers and clients. I’m proud to be part of this agency and would highly recommend them to anyone looking for a trustworthy and supportive care agency.

Fabulous Company..silver spoon service….l have been dealing with them for over six years….they go above and beyond…..l highly recommend them….you will be very happy.

Ive been with Guardian carers for over 7yrs now and ive had excellent placements/job. The consultants are most helpful and very supportive and looked after both the clients and carers safety and well being. The only care agency that is nothing short but profesaional and reliable,genuinely caring will go out of their way to resolve any issues.
Ive been lucky to be given best clients since i started. Thank you to my most trusted consultants Renate & Emma.
More power to you!

As an experienced Care worker,Companion and support worker I’ve covered a lot of ground.Housing associations,NHS and charities .So many are well versed on the marketing and tick boxing but do they invest in the actual people? .Gaurdian Carers are different.I am going into my 6th year with this organisation and they are definitely invested in their people.Many agencies do not invest in the people.This company has a bespoke approach to matching Clients with Staff.This results in happy staff and satisfied Clients.After 5 years they know my strengths , adhere to feed back from the Customers regarding my performance and greatly acknowledge what setting suits my skill set.I feel valued and appreciated by all of my clients and most importantly their families .Guardian Carers are maverick's in spotting this gap in the market ..where so many agencies fail.Carers are the unsung heroes and don’t always get the respect that they deserve. Investing in people and listening to feed back from Their staff and customers is what they do best.They are professional, respectful and take pride in their staff.I feel listened to and supported by The Guardian team.Previous organisations miss the mark regarding that.Feeling supported instills a sense of confidence in my work and knowing my worth .Thus giving the best of myself to a job that I love.Highly recommend.Marian Care Companion .

I finished my contract with client and my advisor Eunice found for me more suitable client. She working hard to get everyone happy, help with cv, help with trainings, help with clients.
Happy to have her as advisor.
Best wishes

Speedy and very professional. Assisting and available at all times with prompt reply and advice

My Experience has been wonderful , everything has been very smooth and they are very professional . Eunice Roll has been wonderful and professional in recommending me for the job I’m recently been assign to , Guardian Carers is a great Agency will always recommend them to my fellow Carers.

Carers were so helpful, duties no problem went out off their way to support client,helping him achieve the perfect holiday .Supported friends to surprise him. Organised great personalized days out supporting him to acquire whatever he wanted to buy to meet up with old friends, to preparing a 3 coarse lunch for all four off us.nothing was too much trouble, highly recommended. PS.. ( Even his clothes were all wash for him coming home)

Guardian Carers offered me a job close to home. Although the client was initially hesitant to accept my assistance, our working relationship improved over time. Initially, it was difficult to gain trust and get started. I was pleased that the client was able to improve and was prepared to embark on her teenage journey..
Emma, the care consultant, assisted me by arranging an interview and providing assistance with anything I needed. Overall, Guardiancarers are unique in their job search. Thank you, and well done.

I'm happy working with Guardian Carers...they've been amazing, skilled and professionals .. Really recommend.

Brilliant carer called Chris helping me, very polite staff. Highly recommend this company for their staff and their professionalism