Gumtree Australia Reviews 687

TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I put items on Gumtree, for free, as I am cleaning out my shed, would rather try that than throw, I had another item and reminded the person that was collecting, of the bowls did they also want.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fast , up to date communication and exactly what was needed to sell my Pool Table, they also allowed me to change my add description whenever i needwed . That was great Thankyou

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I have had to check not just my email lately, but also my Gumtree message site. I have submitted my complaint & they have contacted me to let me know that it's being looked into. So whilst my buyer -... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My last Gumtree sale was an easy, early drive-by, someone picked up an outdoor sink. The interaction via Gumtree message and phone was friendly and straight forward. I deal with a lot of scammers on G... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online marktplaats
  2. Mediabedrijf

Geschreven door het bedrijf

Gumtree.com.au is Australia’s local marketplace, connecting more than 7 million* buyers and sellers every month in the local community. Buy, sell and find almost anything across hundreds of categories – including: Home & Garden, Cars, Jobs and more. Find what you’re looking for with ease and post on the move with the Gumtree App. You can easily download from the App Store or Google Play. *average Jan-dec 2016, Nielsen


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

687 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Easy to manage listings

Easy to manage listings, and communication with customers very good. Very easy to do listings.

25 april 2026
Logo Gumtree Australia

Antwoord van Gumtree Australia

Hi Linda,

Thank you for taking the time to share your feedback with us.

We’re so pleased to hear you’ve found Gumtree easy to manage for listings and customer communication, and we truly appreciate your kind words and support.

Beoordeeld met 5 van de 5 sterren

One buyer bought all the birds.

A very honest and repeat buyer bought the lot.

23 april 2026
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Antwoord van Gumtree Australia

Hi Stephen,

We're happy to hear you had a great experience with a repeat buyer. Thank you for sharing your positive feedback; we appreciate it!

-The Gumtree Team

Beoordeeld met 5 van de 5 sterren

Gumtree is a great site.

Gumtree is a great site, brings local buyers and sellers together very well.

22 april 2026
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Antwoord van Gumtree Australia

Hi Simon,

Thank you for your positive feedback; we appreciate you taking the time to share your experience! We're also happy to hear that our platform effectively connects local buyers and sellers.

-The Gumtree Team

Beoordeeld met 1 van de 5 sterren

Whatever you do, don't change your phone number or you'll never access your account again. And customer service is poor.

I tried to log into my account. It wanted to send me a security SMS code to my phone. I have since changed phone numbers and they did not offer any other MFA options. I contacted them via their support page. They came back with a list of questions that were impossible to answer. These were their questions:
- When was your account registered?
- What is the name listed on the account profile?
- What is the title of the last ad you posted, and when was it posted?
- What was the name of the last person you messaged via Gumtree Messenger, and which ad was it related to?
- What is the suburb/post code saved to your profile?
I have not posted an ad for a year and a half. Other than name and post code, who in the world would be able to provide that level of detail from memory? I answered as best I could, but after I replied, pure silence from Gumtree. Thus their customer service is really poor.

It drives me nuts these companies that only offer security codes via SMS. with no back up method to access acount. People change their number!! I am sure the I am not the only one that has.

18 april 2026
Review zonder uitnodiging
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Antwoord van Gumtree Australia

Hi Lee,

We appreciate you sharing your login experience and understand the frustration with SMS security codes and the account recovery questions.

We have taken a look into this and it seems to have been resolved by our support staff, though we do apologise for any inconvenience this has caused.

We'll review our support process and security options to improve our service. Thank you for your feedback.

-The Gumtree Team

Beoordeeld met 5 van de 5 sterren
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Antwoord van Gumtree Australia

Hi Robert,

We're glad you found the site secure and easy to use. Thank you for your positive feedback; we appreciate it.

-The Gumtree Team

Beoordeeld met 5 van de 5 sterren

Another happy customer

We find Gumtree a great place to sell items.

21 april 2026
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Antwoord van Gumtree Australia

Hi Paul,

We're happy to hear that you find our platform a great place for you to sell your items! Thank you for sharing your positive experience with us.

-The Gumtree Team

Beoordeeld met 5 van de 5 sterren

Happy thanks

Happy thanks

20 april 2026
Logo Gumtree Australia

Antwoord van Gumtree Australia

Hi Ian,

Thanks for letting us know that you are happy and satisfied with how the site operates and congratulations on your sold item. Thank you for sharing your feedback.

-The Gumtree Team

Beoordeeld met 2 van de 5 sterren

I have had to check not just my email…

I have had to check not just my email lately, but also my Gumtree message site. I have submitted my complaint & they have contacted me to let me know that it's being looked into. So whilst my buyer -Elva - deserved a 5 start rating, whatever is going on with the site has cost me customers & caused a lot more contacting. Not just me to the potential buyer, but also from them to me. I know as they've told me what they've tried to send that doesn't go through.
Up to the last month, I would have given a 4 stars rating, but until this issue is resolved I reckon a 2 start rating is generous due to all of our time wasted.

29 maart 2026
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Antwoord van Gumtree Australia

Hi John,

We appreciate you sharing your experience. We're sorry to hear about the messaging issues and the impact this had on your interactions. We're glad our team is looking into your complaint, and we value your patience as we work to resolve this. We appreciate your feedback.

-The Gumtree Team

Beoordeeld met 5 van de 5 sterren
Logo Gumtree Australia

Antwoord van Gumtree Australia

Hi Alex,

We're happy to hear that you had a great experience with our website. Thank you for your positive feedback; we appreciate it very much.

-The Gumtree Team

Beoordeeld met 5 van de 5 sterren

Thanks to Gumtree, sold the item quick and painless

Thanks to Gumtree, sold this item quick and painless

19 april 2026
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Antwoord van Gumtree Australia

Hi Bill,

We're happy to hear that you had a quick and painless selling experience using our platform. Thank you for sharing your positive feedback with us!

-The Gumtree Team

Beoordeeld met 5 van de 5 sterren

Easay to use

Simple to use and good results

18 april 2026
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Antwoord van Gumtree Australia

Hi Graeme,

We're happy the site was simple to use, and you achieved good results. We appreciate you letting us know about your positive experience!

-The Gumtree Team

Beoordeeld met 5 van de 5 sterren

Sold fast

I have sold numerous times on gumtree without issue and my items have sold fast.

17 april 2026
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Antwoord van Gumtree Australia

Hi Gary,

We're happy to hear that you've had such positive experiences selling on our platform and that your items have sold quickly. Thank you for sharing your success!

-The Gumtree Team

Beoordeeld met 5 van de 5 sterren

Free ad's are great for cheap or free…

Free ad's are great for cheap or free items.

17 april 2026
Logo Gumtree Australia

Antwoord van Gumtree Australia

Hi Geoffrey,

Thank you for taking the time to share your feedback with us.

We’re so pleased to hear you found Gumtree’s free ads helpful for low cost and free items, and we truly appreciate your support and positive experience with Gumtree.

Beoordeeld met 4 van de 5 sterren

WIDE EXPOSURE UNFORTUNATELY TOO MANY…

WIDE EXPOSURE UNFORTUNATELY TOO MANY SCAMMERS ALSO WOULD BE BUYERS DO NOT READ THE ADS IN FULL AND FOLLOW INSTRUCTIONS

18 april 2026
Logo Gumtree Australia

Antwoord van Gumtree Australia

Hi there Rock,

Thank you for taking the time to share your feedback with us.

We’re pleased to hear Gumtree gave your ad wide exposure, and we also appreciate you highlighting the importance of buyers taking care to read listings properly and stay alert when buying and selling online. Thank you for sharing your experience with us.

Beoordeeld met 5 van de 5 sterren
Logo Gumtree Australia

Antwoord van Gumtree Australia

Hi Barbara,

Thank you for taking the time to leave us your feedback.

We’re delighted to hear you had an excellent speedy sale, and we truly appreciate your support and positive experience with Gumtree.

Beoordeeld met 5 van de 5 sterren

Excellent platform.

18 april 2026
Logo Gumtree Australia

Antwoord van Gumtree Australia

Hi Susannah,

Thank you for taking the time to share your feedback with us.

We’re so pleased to hear you’ve found Gumtree to be an excellent platform, and we truly appreciate your kind words and support.

Beoordeeld met 5 van de 5 sterren
Logo Gumtree Australia

Antwoord van Gumtree Australia

Hi Edwin,

Thank you for taking the time to share your feedback with us.

We’re so pleased to hear your ad received good visibility, and we truly appreciate you sharing your positive experience with Gumtree.

Beoordeeld met 5 van de 5 sterren

Very smooth and easy transaction…

Very smooth and easy transaction whereby I sold
7 books to the one buyer.

17 april 2026
Logo Gumtree Australia

Antwoord van Gumtree Australia

Hi Angela,

Thank you for taking the time to share your feedback with us.

We’re so pleased to hear you had a smooth and easy transaction and were able to sell all 7 books to one buyer. We truly appreciate your support and positive experience with Gumtree.

Beoordeeld met 5 van de 5 sterren

Selling a detector

It vent very easy to sell my thing

20 januari 2026
Logo Gumtree Australia

Antwoord van Gumtree Australia

Hi there Ole,

Thank you for taking the time to leave us your feedback.

We’re delighted to hear it was easy to sell your item on Gumtree, and we truly appreciate you sharing your positive experience with us.

Beoordeeld met 5 van de 5 sterren

Soon after posting the advertisement I…

Soon after posting the advertisement I got a couple of replies and over the following days sold it.😃

16 april 2026
Logo Gumtree Australia

Antwoord van Gumtree Australia

Hi Toby,

Thank you for taking the time to share your feedback with us.

We’re so pleased to hear you received replies soon after posting and were able to sell your item quickly. We truly appreciate your kind words and support.

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