Genève Aéroport Reviews 199

The craziest Kiss and FLy lane of every airport in the world : it is one lane without possibility to park on the side to stop ...This morning there were atleast 200 m of line to just enter the kiss and fly lane: the obligation to stop the whole traffic in order to unload people creates a mess ... And the best is that on order cope with the way some people are trying to inload peole outside the kiss and fly area they deploy several policepersons to prevent that ... The guy who designed this deserve the ig-Nobel prize

Aéroport propre et avec de bonnes indications. Le personnel est agréable.

Utilisé assez souvent, j'aime beaucoup la disposition des boutiques et des services aéroportuaires (enregistrement, contrôle,embarquement...) clarté et diversité. Le personnel est agréable, surtout éfficace et professionnel. Les tarifs sont souvent plus intéressants que les homologues français exception parkings.
Les connexions inter-compagnies sont remarquables et je sais de quoi je parle. Bravo ! 👏

As everyone says...diabolical airport experience. Passport control takes hours and you can't go to it until your gate is announced. Nearly half the plane would have missed the flight if they didn't wait for everyone. It's so simple to fix too (if you are remotely operationally competent, which sadly they seem not to be). Lots of pointless shops with minimal places to sit, eat or drink too. Who designed this mess?!

Worst airport ever, 2 hour passport queue on arrival. Return trip we walked from Terminal 1 to Terminal 2 to checkin. Then a bus took us back to Terminal 1 to enter the transit area, we then walked back towards Terminal 2 to board. How can Geneva charge airport fees. Geneva airport is a disgrace to the Swiss brand….stop using the tagline Swiss You Soon. Must dash we now need to get on another bus to board the plane - Geneva I won’t be seeing you soon.

What a 3rd world country airport.
I had an early morning flight, so I lay down on a floor to catch some rest as I had no other choice. Security guard came at 4am and KICKED ME in the foot to wake me up.
Whilst at the same time there were obvious homeless people pushing literal trollies full of garbage trough the airport.
I haven't been treated like that at any airport in the world. Disgusting.

Excellent. On one condition - you have a Swiss or EU passport..
Free drop off and even free parking for pick up if you're organised.

Genuinely horrendous experience both times, awful queues, no guidance and absolutely sickening heat inside.

Passport control outrageously slow. Hardly any staff and not a single one of the automated machines being used.
Switzerland you should be ashamed.

Will never fly from this airport again, what a terrible experience, if you do happen to fly out of this airport make sure you give yourself 5hours. It’s laid out poorly. If our flight wasn’t delayed by half hour then we wouldn’t have been able to get on the plane in time because of 4 people only doing passport control when the queue was absolutely ridiculous. Rude staff and just a crock of…

Dreadful queues. I’d avoid this airport Swiss side at all costs. Hours to get through passport control for uk passport holders.

ENORMOUS queues for passport control
Having (fortunately) arrived in good time for my flight , the only part of the airport I was able to experience was the hour’s queue for passport control
Inadequate staffing and poor organisation- Not an airport to go to if you have a choice

Geneva airport was the worst I have travelled through. The passport control staff were managing the queue so badly. They had multiple gates they could use but didn’t. It was like arriving in a third world country not the most efficient country in the world. What a total embarrassment for Switzerland.

Les heures d’attente pour passer la police sont une honte. Quelle triste image cela donne aux touristes !! Il est temps de se réveiller !!!

HORRIBLE EXPERIENCE
not enough places to sit, wifi is unusable basically...

Passport control queue the stuff of nightmares!

The airport presumably were well warned about the new EU requirements. Yet I waited an hour and a half in February to clear passport control. We’ve just landed again today, a Saturday, close to the Easter holiday busy season, and I have never seen a queue like this horror in my life. We cannot even see the end, and behind us it is as long again. Anticipating several hours. Many people are missing transfers, bus and trains.

SURELY more staff could be put on to deal with the additional demand? It’s hardly hard to predict that the weekends will be busy. We will be going to Chambery or Lyon in future, I’ve had it with Geneva. Dreadful airport.

Interestingly they also declined to publish my review on their site!

It’s a dreadful airport. Passport control going in is slow and looked after by pissed off people. Going out it’s full, small and over priced. I now use anywhere else apart from Genève.

The price of coffee and water inside the airport is excessively high!!
Water is so essential, it’s immoral to sell a smal bottle for Chf 4!! There aren’t many places to refill water.
And a coffee for Chf 7.50 ?!!!!!
Most of the time it’s not even the best of the coffee. And not served with a smiling face !
Staff in most shops are not very welcoming or polite.
I was shocked to see the general review score of 1.8!!!

I’ve been flying through this airport annually for 20 years, and it’s disappointing how little has improved. The services are completely inadequate for the current passenger volume, and the pricing is frankly exploitative. The only reason I’m giving even one star is for the security control—it’s the one area that has actually seen genuine improvement over the last two decades. Everything else is a letdown.