I had ordered on A Monday during the week costing 53 pound containing 2 items . One of the emails had a misspelling error on the delivery . After two days it said my account had been refunded ev... Toon meer
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Lees wat reviewers zeggen
Excellent service. I ordered a hairdryer which was despatched and arrived promptly. Unfortunately the dryer had a faulty thermostat so the heat setting switch did nothing. One phone call to the compan... Toon meer
Great range of products, reasonable prices and fast delivery time. I ordered the brand new Babyliss Pro Titanium Dual Foil Shaver BABFS2U. I've been using this product in the last week and works very... Toon meer
As always, items always available at reasonable prices. Items delivered well packaged and usually within 48 hours of ordering.I have shopped with Hairtrade for a fair few years and will continue to do... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
As the leading UK retailer of human hair products, We stock a comprehensive range and are proud to offers you only the best the industry has to offer. You will find the finest 100% human hair such as silky wefts/weaves, clip-in, pre-bonded, and synthetic hair extensions. Whether you're searching for authentic human hair or high-quality synthetic hair, Hairtrade has what you need. Browse through our many product lines to find the one that is right for you! We are proud to have a huge range of clip in hair extensions with various fitting&type available, for example Full head set/individual pieces/Instant clipins half wigs, Wavy/Straight, Human Hair/Synthetics, for more info about clip in hair extensions please go to the Hair Faq for more info and demonstration.
Contactgegevens
IK House, Queensway North, NE11 0NY, Gateshead, Verenigd Koninkrijk
- 0191 429 1805
- gd@hairtrade.com
- www.hairtrade.com
4,5
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very unhappy with the delivery
Very unhappy with the delivery, the bottle leaked, due to the lid not being secured and, unfortunately, half the product was lost
15 maart 2023
Antwoord van Hairtrade.com
Sorry to hear that, if the product(s) arrive damaged you should contact customer service for replacement/refund, The process will be quicker if you include a picture of the damaged bottle and orderID
The hair
The hair, looks better than the image, good quality hair, no shedding and the length was exactly what I ordered, I would definitely recommend the lace front closure I purchased from them. Fast delivery as well.
4 maart 2023
Can only give 1 star as still hav not…
Can only give 1 star as still hav not received my Freeze and Shine spray £36.99. This may not be directly Hair Trades fault but nevertheless I’m out of pocket!
5 maart 2023
Antwoord van Hairtrade.com
Sorry to hear that if your parcel is lost/damaged you are entitle to refund/replacement. All you need to do is to contact customer service with your orderID
Great products, great prices!
Fantastic service from Hairtrade as usual!
Fast delivery too!
19 februari 2023
Honestly hair is like horse hair
Honestly hair is like horse hair. Cheap cheap hair not virgin at all. Also damaging and really really thin.
15 februari 2023
Antwoord van Hairtrade.com
Dear Customer, Sorry to hear that,Please get in contact with customer service, and follow the return procedure, after exmamination if it's faulty/quality issue you are entitle for replacement/refund
Dependable service. ✔️
Products as expected ✔️
Timely delivery ✔️
Well packaged ✔️
The usual excellent service from Hairtrade ✔️✔️✔️
12 februari 2023
Paul Mitchell fast drying sculpting spray
I was happy with delivery date was to the date that you promised me. Item just what i needed and for the size of item an extremely good price thanx
12 februari 2023
Very easy and quick to order and…
Very easy and quick to order and delivered right on time.
Feb/2023
John
12 februari 2023
Thank you
To place my order I found it difficult to proceed without making a telephone call to your company. I have to say I spoke with a gentleman who was very helpful & talked me through the procedure. I was then able to successfully place my order. It came promptly a couple of days later via Royal Mail. I am very satisfied with it, thank you.
9 februari 2023
Good rapid service
30 januari 2023
Competitive price and quick (and free)…
Competitive price and quick (and free) delivery
20 januari 2023
Very quick delivery
20 januari 2023
Great ordering service but slow…
Great ordering service but slow delivery paid for 48hr tracked parcel took 6 days recommend using a different delivery service not royal mail
12 januari 2023
Antwoord van Hairtrade.com
Sorry to hear about the delay, it was indeed delivered via royalmail Tracked48. In the past few weeks royalmail delivery experienced delay in many areas we have been communicated with royalmail to resolve it
Always delivered promptly and well
Always delivered promptly and well packaged. No complaints about this company. Dealing for years and reliable firm to do business with.
21 december 2022
I have hair extensions due to…
I have hair extensions due to radiotherapy, I also do extensions for a customer for hair loss. The hair I received was very thin, almost patchy compared to hair planet I normally use. So I contacted them concerning the hair. They recommend I return the hair. I did this, and provided a picture comparing the hair alongside the hair I had in. They emailed to tell me although I’ve stated it’s faulty they will not refund or exchange.
6 december 2022
Antwoord van Hairtrade.com
Dear Customer,
Sorry to hear that regarding this order we located the case/ticket and we believe there was miscommunication. The response was supposed to explain that the returned hair is not faulty and in general we can offer refund when the item is in original condition, but in this case it's not, therefore we cannot offer refund/replacement.
Hope this helps and do not hesitate to contact the customer services for further question
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