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Happicabs - Essex Taxi Service Reviews 

2.020
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Booked up a journey to Wickford from South Woodham Ferrers to catch train to Southend airport for. Taxi should have arrived at 14:30 and didn’t arrive until 15:03 created a very stress situation esp... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent driver and lovely taxi company. I particularly appreciate that I get to talk to both company and driver, when I need to book and check how far driver is from us or similar, as opposed to com... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Always on time, the pick up the phone which nowadays is amazing as some companies aren’t contactable. Happy cabs are really competitively priced too and the app is easy to use. Great service and f... Toon meer

Beoordeeld met 5 van de 5 sterren

The handler was helpful, and didn’t have a bad attitude unlike the three extremely not helpful in any way shape or form handlers from other cab firms in Chelmsford. Driver was plolite and offered just... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Taxibedrijf
  2. Minibus taxiservice
  3. Taxistandplaats
  4. Vervoer

Geschreven door het bedrijf

Need a friendly, reliable ride? Happicabs is here to make your journey a breeze! We proudly provide taxis, minibuses, and minicabs across Chelmsford, Braintree, Witham, Maldon, South Woodham Ferrers, and surrounding areas. With over 60 years of experience, we’re dedicated to offering safe, smooth, and efficient rides that’ll have you smiling all the way to your destination! Whether you're off to the airport, heading to a hotel, enjoying a day out in London, attending a business meeting, going to the hospital, dropping the kids off at school, or catching a train or ferry, we’ve got the perfect ride for every occasion. Our team of DBS-checked, professional drivers will ensure you travel safely, comfortably, and on time. We make paying easy with options like cash, Apple Pay, and Google Pay. Plus, our handy taxi booking app (available for iOS and Android) lets you book and track your ride in real-time—making your travel experience smoother than ever. Just search for "Happicabs" in your app store and download it today! Whether it’s a quick trip, a special outing, or a group journey, Happicabs is here to provide you with top-quality service across Chelmsford, Braintree, and beyond. Whatever your transportation needs, you can always count on us for a friendly, reliable ride every time!

Get a Taxi within minutes!

Download the FREE App!

Download the FREE App!
Book black taxis, cars, & minibus services with Happicabs – your go-to for reliable travel in Essex! Easily book on-demand rides or schedule up to 3 months in advance via our mobile app. Choose from over 250 vehicles, including taxis, minicabs, people carriers, executive cars, accessible vehicles, and minibuses. Enjoy fast, on-demand taxi services in Chelmsford, Witham, Maldon, Braintree, and South Woodham Ferrers, with rides arriving in under 10 minutes. We also offer airport transfers with flight tracking and eco-friendly journeys in electric & hybrid vehicles. Available 24/7 with friendly customer support! Book your ride today and unlock Essex with Happicabs.

Contactgegevens

4,2

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 91% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,2

Alle reviews

(2.020)

320 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 2 van de 5 sterren

Very late taxi

Booked up a journey to Wickford from South Woodham Ferrers to catch train to Southend airport for.
Taxi should have arrived at 14:30 and didn’t arrive until 15:03 created a very stress situation especially as we had booked up a flight. It upset my wife as she unfortunately suffers from anxiety at the best of times.
Fist time we had ever used Happy Cabs😢

9 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Appalling

Your driver on the journey to our destination was great, polite, professional and a generally nice old chap.

Wish I could say the same for your driver who picked us up on our return journey, firstly he was late, from the onset he drove into the premium collection carpark even though it clearly states on the signs and it has a barrier to enter and once you are in there it’s a charge of £25 to exit… we were waiting in the normal collection point that is adjacent to the car park your driver went in the wrong pickup point then we had to go to him because the barriers would let him out without paying…. Then he wasn’t sure what to do and had to faff about paying the £25 exit fee, when the barriers finally let us out he almost drove into the barrier because he had forgotten the steering was facing the wrong way… the journey home was scary to say the least. He had no idea where he was going even though he had his satnav guiding him and several times I had to give him directions otherwise i have no idea where we’d have ended up… I’m not sure how long he’s had a driving licence but it’s most definitely questionable being that he was crawling along on the outside lane doing 36 mph in a 50 and cutting in and out of lanes because he had mistakenly got in the wrong lane in the first place. Your driver needs looking at or take a UK driving test!

15 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great cab company

Always on time, the pick up the phone which nowadays is amazing as some companies aren’t contactable. Happy cabs are really competitively priced too and the app is easy to use.

Great service and friendly drivers, I highly recommend.

6 augustus 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Car on time

The car arrived on time
Good journey to destination

3 augustus 2026
Review zonder uitnodiging
Logo Happicabs - Essex Taxi Service

Antwoord van Happicabs - Essex Taxi Service

Hi Michael, thank you so much for your kind words. It is much appreciated. I sincerley hope we meet your expectations in the future.

Beoordeeld met 5 van de 5 sterren

Lovely person who did my trip

Lovely person who did my trip. Friendly and on time l, highly recommend

5 augustus 2026
Review zonder uitnodiging
Logo Happicabs - Essex Taxi Service

Antwoord van Happicabs - Essex Taxi Service

Thank you so much for your kind review. I am thrilled we met your expectations on this ocassion. I sincerely hope we meet your expectations in the future. Kind regards

Beoordeeld met 5 van de 5 sterren

Excellent service and very pleasant…

Excellent service and very pleasant driver and journey

4 augustus 2026
Review zonder uitnodiging
Logo Happicabs - Essex Taxi Service

Antwoord van Happicabs - Essex Taxi Service

Hi Mr David,

Thank you so much for your very kind reviews. I sincerely hope we continue to meet your expectations in the future.

Kind regards
Sher

Beoordeeld met 5 van de 5 sterren

Nicole was very lovely and friendly

Nicole was very lovely and friendly. I really liked.

4 augustus 2026
Review zonder uitnodiging
Logo Happicabs - Essex Taxi Service

Antwoord van Happicabs - Essex Taxi Service

Hi Nathalia,
Thank you so much for your very kind words. I will pass your kind words on to Nicole who I am sure will be equally as thrilled with your comments.
Kind regards
Sher

Beoordeeld met 5 van de 5 sterren

Excellent driver and lovely taxi…

Excellent driver and lovely taxi company. I particularly appreciate that I get to talk to both company and driver, when I need to book and check how far driver is from us or similar, as opposed to companies that started using answering robots machines which are awful and don't work. Driver was great and fantastic and car was lovely, spacious and clean. Thanks very much

2 augustus 2026
Review zonder uitnodiging
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Antwoord van Happicabs - Essex Taxi Service

Hi Nina,

Thank you so much for your very kind reviews. This is appreciated by both myself and my entire team. I sincerely hope we continue to meet your expectations in the future.

Kind regards
Sher

Beoordeeld met 5 van de 5 sterren

5/5 Drive

Lovely drive, driver very friendly and had a wonderful chat 5/5

Will definitely be booking with Happicabs again

1 augustus 2026
Review zonder uitnodiging
Logo Happicabs - Essex Taxi Service

Antwoord van Happicabs - Essex Taxi Service

Hi Shannon,

Thank you so much for your very kind reviews. This is appreciated by both myself and my entire team. I sincerely hope we continue to meet your expectations in the future.

Kind regards
Sher

Beoordeeld met 5 van de 5 sterren

Used Happicabs for the first time last…

Used Happicabs for the first time last night, from The Hawk Battlesbridge to Leigh-on-Sea. Very efficient, and the lovely Evelina got us home safely. Would highly recommend.

31 juli 2026
Review zonder uitnodiging
Logo Happicabs - Essex Taxi Service

Antwoord van Happicabs - Essex Taxi Service

Hi Graham,
Thank you so much for your very kind words. I will pass your kind words on to Evelina who I am sure will be equally as thrilled with your comments.
Kind regards
Sher

Beoordeeld met 4 van de 5 sterren

Good booking service

Good booking service, good drivers and reliable with their timekeeping

31 juli 2026
Review zonder uitnodiging
Logo Happicabs - Essex Taxi Service

Antwoord van Happicabs - Essex Taxi Service

Hi Mr John,

Thank you so much for your very kind reviews. I sincerely hope we continue to meet your expectations in the future.

Kind regards
Sher

Beoordeeld met 1 van de 5 sterren

Extremely unhappy someone using my name…

Extremely unhappy someone using my name and email address on a taxi ride today 31st of July at 10:50am when it wasn’t me

31 juli 2026
Review zonder uitnodiging
Logo Happicabs - Essex Taxi Service

Antwoord van Happicabs - Essex Taxi Service

Good evening Caitlin, I have sent you a request for further information, please respond so I can look into this for you. Kind regards

Beoordeeld met 1 van de 5 sterren

Booked taxi at 9.42 said 15mins at…

Booked taxi at 9.42 said 15mins at 10.05 I called said 10mins....it's now 10.42 cancelled my taxi and phoned a different company.....do not use this company unreliable and don't care about keeping you waiting for hour

29 juli 2026
Review zonder uitnodiging
Logo Happicabs - Essex Taxi Service

Antwoord van Happicabs - Essex Taxi Service

Good evening Matthew, so sorry you had an issue. I have sent a request for further information. I would be grateful if you could respond so I can look into this for you. Kind regards

Beoordeeld met 5 van de 5 sterren

On time

On time. Safe driving

28 juli 2026
Review zonder uitnodiging
Logo Happicabs - Essex Taxi Service

Antwoord van Happicabs - Essex Taxi Service

Hi Mrs Miller,

Thank you so much for your very kind reviews. I sincerely hope we continue to meet your expectations in the future.

Kind regards
Sher

Beoordeeld met 2 van de 5 sterren

Six unhappy customers

Wrong size cab sent. Charged £25 for a trip from Wickham Bishops to Maldon. Nearly an hour late to pick us up for the return journey and scandalously charged £35 for the same trip. Really bad service. Complained but no response.

26 juli 2026
Review zonder uitnodiging
Logo Happicabs - Essex Taxi Service

Antwoord van Happicabs - Essex Taxi Service

Good evening Stewart, I have sent a request for further information. I would be grateful if you could respond so I can look into what went wrong for you. Kind regards

Beoordeeld met 5 van de 5 sterren

Best accommodating cab firm in Essex

From my online enquiry to getting a phone call speaking to a lovely person to the driver and vehicle all was amazing AND ! the only cab firm willing to take dogs made my birthday even better as I could take my dog and it really was a notch above the rest if you have a medium sized dog everywhere says no but this really was lovely couldn’t fault it and the driver was early giving us plenty of time

25 juli 2026
Review zonder uitnodiging
Logo Happicabs - Essex Taxi Service

Antwoord van Happicabs - Essex Taxi Service

Hi Ellie,

Thank you so much for your very kind reviews. This is appreciated by both myself and my entire team. I sincerely hope we continue to meet your expectations in the future.

Kind regards
Sher

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