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Happicabs - Essex Taxi Service Reviews 1.940

TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Effortless to book online. Value for money provided. Superb communication, both electronic as well as by telephone to inform about the status of booking as well as allocation of driver and then l... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Driver was very rude at the end of journey , talking to me in slang and told me a cheaper price otp but charged me £6 extra because it was on a meter but he stayed at 40mph the whole journey through 6... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just had another great lift with Happicabs in Chelmsford. Glen is always entertaining and has got to know the family really well. He’s reliable, friendly, and makes the journey enjoyable every time. H... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Unbelievable..in times of need …. We were stranded due to incident outside of Colchester so our train was sent back to kelvedon… happicabs picked us up hassle free and had us to a family funeral p... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Taxibedrijf
  2. Minibus taxiservice
  3. Taxistandplaats
  4. Vervoer

Geschreven door het bedrijf

Need a friendly, reliable ride? Happicabs is here to make your journey a breeze! We proudly provide taxis, minibuses, and minicabs across Chelmsford, Braintree, Witham, Maldon, South Woodham Ferrers, and surrounding areas. With over 60 years of experience, we’re dedicated to offering safe, smooth, and efficient rides that’ll have you smiling all the way to your destination! Whether you're off to the airport, heading to a hotel, enjoying a day out in London, attending a business meeting, going to the hospital, dropping the kids off at school, or catching a train or ferry, we’ve got the perfect ride for every occasion. Our team of DBS-checked, professional drivers will ensure you travel safely, comfortably, and on time. We make paying easy with options like cash, Apple Pay, and Google Pay. Plus, our handy taxi booking app (available for iOS and Android) lets you book and track your ride in real-time—making your travel experience smoother than ever. Just search for "Happicabs" in your app store and download it today! Whether it’s a quick trip, a special outing, or a group journey, Happicabs is here to provide you with top-quality service across Chelmsford, Braintree, and beyond. Whatever your transportation needs, you can always count on us for a friendly, reliable ride every time!

Get a Taxi within minutes!

Download the FREE App!

Download the FREE App!
Book black taxis, cars, & minibus services with Happicabs – your go-to for reliable travel in Essex! Easily book on-demand rides or schedule up to 3 months in advance via our mobile app. Choose from over 250 vehicles, including taxis, minicabs, people carriers, executive cars, accessible vehicles, and minibuses. Enjoy fast, on-demand taxi services in Chelmsford, Witham, Maldon, Braintree, and South Woodham Ferrers, with rides arriving in under 10 minutes. We also offer airport transfers with flight tracking and eco-friendly journeys in electric & hybrid vehicles. Available 24/7 with friendly customer support! Book your ride today and unlock Essex with Happicabs.

Contactgegevens


4,3

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 92% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

My Driver was really chatty and…

My Driver was really chatty and friendly. Great service!!!

24 oktober 2025
Review zonder uitnodiging
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Antwoord van Happicabs - Essex Taxi Service

Good morning Neil, thank you for your kind words. I am thrilled we met your expectations and sincerely hope we continue to do so in the future.

Beoordeeld met 1 van de 5 sterren

You book it through the app and 3…

You book it through the app and 3 minutes to arrival time car still hasn’t left the depot. Not the first time this has happened, always late- refuse to use from now on. No point being able to book for a set time if it’s always late.

23 oktober 2025
Review zonder uitnodiging
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Antwoord van Happicabs - Essex Taxi Service

Good morning, I am so sorry you have experienced issues when booking through our app. I have sent you a request for further information if you could kindly reply and I will look into it ASAP

Beoordeeld met 5 van de 5 sterren

I was picked up by jack he’s a nice guy…

I was picked up by jack he’s a nice guy very cheerful

20 oktober 2025
Review zonder uitnodiging
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Antwoord van Happicabs - Essex Taxi Service

Good evening, thank you so much for your kind words. I will pass your comments on to Jack who will be as equally as pleased. I hope we continue to meet your expectations in the future.

Beoordeeld met 5 van de 5 sterren

Jack is an amazing driver

Jack is an amazing driver. Thanks for the lovely ride. Cheers!

19 oktober 2025
Review zonder uitnodiging
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Antwoord van Happicabs - Essex Taxi Service

Good evening Ravi, thank you so much for your kind words, I will pass your words on to Jack who I am sure will be as equally as thrilled. I hope we continue to meet your expectations in the future.

Beoordeeld met 5 van de 5 sterren

Always a lovely experience

Always a lovely experience, Jack was great

19 oktober 2025
Review zonder uitnodiging
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Antwoord van Happicabs - Essex Taxi Service

Hi Alice, thank you so much for your kind words. I will pass this on to Jack who I am sure will be equally as thrilled with your kind words. I hope we continue to meet your expectations in the future.

Beoordeeld met 5 van de 5 sterren

Great driver

The driver was early, found the house which is very rare and was a great trip to Gatwick. Will be now booking my return with them.

19 oktober 2025
Review zonder uitnodiging
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Antwoord van Happicabs - Essex Taxi Service

Hi Mark, thank you so much for your kind words. I am thrilled we met your expectations and I sincerely hope we continue to do so on your return.

Beoordeeld met 5 van de 5 sterren

Big up Stefan

Stefan was so friendly and very quick and efficient. His car was very clean and smelt very nice. 100% recommend Stefan to anyone. Female friendly and safe. Please let Stefan know how amazing he is

18 oktober 2025
Review zonder uitnodiging
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Antwoord van Happicabs - Essex Taxi Service

Good Evening Tessa, Thank you so much for your kind words. I will pass this on to Stefan who I am sure will be equally as thrilled with your kind regards. We appreciate your custom and sincerely hope we continue to meet your expectations in the future.

Beoordeeld met 5 van de 5 sterren

Driver was decent to chat with

18 oktober 2025
Review zonder uitnodiging
Logo Happicabs - Essex Taxi Service

Antwoord van Happicabs - Essex Taxi Service

Hi Charlie, Thank you so much for your kind words. I hope we continue to meet your expectations during your next journey.

Beoordeeld met 5 van de 5 sterren

Great all the time

Great all the time, I’ve always booked in advance and they turn up on time or earlier, I will continue to choose this cab service!! 😁

18 oktober 2025
Review zonder uitnodiging
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Antwoord van Happicabs - Essex Taxi Service

Hi Shanice, thank you so much for your kind words it is much appreciated by our entire team. I sincerely hope we meet your expectations in the future.

Beoordeeld met 5 van de 5 sterren

Lovely friendly driver

Lovely friendly driver. I was on crutches and he was so patient and helpful as I struggled to get in and out of the car.

14 oktober 2025
Review zonder uitnodiging
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Antwoord van Happicabs - Essex Taxi Service

Hi Angela, Thank you so much for your kind review. I am glad our driver met your expectations and sincerely hope we continue to do so.

Beoordeeld met 5 van de 5 sterren

Arrived on time

Arrived on time. Careful driver. Good company you and conversation

13 oktober 2025
Review zonder uitnodiging
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Antwoord van Happicabs - Essex Taxi Service

Good Evening John, thank you so much for your very kind review. I sincerely hope we continue to meet your expectations in the future.

Beoordeeld met 5 van de 5 sterren

The car was ready for me at the airport…

The car was ready for me at the airport when my plane landed. Very nice driver.

9 oktober 2025
Review zonder uitnodiging
Logo Happicabs - Essex Taxi Service

Antwoord van Happicabs - Essex Taxi Service

Good evening Roger, thank you so much for your kind words. We try hard to make all pickups especially airports as easily as possible. I am thrilled we met your expectations and hope we continue to do so in the futute.

Beoordeeld met 5 van de 5 sterren

Fantastic service

This is my first time being picked up by Imran. Great ride, fantastic personality and attitude. Very polite, helpful and considerate. Would be more than happy to have him as my driver.

12 oktober 2025
Review zonder uitnodiging
Logo Happicabs - Essex Taxi Service

Antwoord van Happicabs - Essex Taxi Service

Good evening Dean, thank you so much for your kind words. I will pass this on to Imran who will be as equally thrilled. I sincerely hope we continue to meet your expectations in the future.

Beoordeeld met 5 van de 5 sterren

I like this company

The app is easy to use, never had a problem with the company. Drivers are polite and friendly. Cars are new and clean. I dont use taxis that much but the price seemed to be good. Will deffinatly use again

11 oktober 2025
Review zonder uitnodiging
Logo Happicabs - Essex Taxi Service

Antwoord van Happicabs - Essex Taxi Service

Thank you so much for your very kind review. Your kind words are appreciated by myself and our entire team. I sincerely hope we continue to meet your expectations in the future.

Beoordeeld met 1 van de 5 sterren

The rate that I gave was purely to the…

The rate that I gave was purely to the driver that drove me today to Broomfield hospital he was such a horrible and rude person.
He even said if I was not happy with the route I could get out from the car imagine the audacity of driver to the passenger for knowing the route to the hospital I could under if he was polite enough to say that route is more quicker instead of saying that my daily job .I understand everyone does have a bad day but you don’t purposely make someone else’s day bad .
Please HAPPICAB AUTHORITIES YOU NEED TO DO BACKGROUND CHECK OF THE DESIGNATE DRIVERS BEFORE YOU ASSIGN THEM TO THE CUSTOMERS.
As some drivers wouldn’t like to take some customers and then show their frustration and verbal aggression mistreat them like I face it today for just saying “You need to take that route” Imagine for the diver saying to the customer , it’s not the customer that the route but it’s the driver if not happy they could leave you in the middle of the road.
Very unhappy with the service and THE DRIVER sorry it felt like a racist attack never had I ever had complaint before, have been using happicab for so many years .
First time I had a driver that was rude to customer

11 oktober 2025
Review zonder uitnodiging
Logo Happicabs - Essex Taxi Service

Antwoord van Happicabs - Essex Taxi Service

Good Afternoon Nanu, I am so sorry you had an issue with your driver today. I can assure that we take situations like this very seriously. With this in mind I have requested some further information from you. If you could please respond I would be most appreciative. With your information we will be able to locate which driver it was and make sure we improve our service. Without feedback like yours good or bad we cannot improve our services. As soon as I receive your further information I will look into this and act accordingly. Kind Regards.

Beoordeeld met 5 van de 5 sterren

Fast and speedy

Fast and speedy

9 oktober 2025
Review zonder uitnodiging
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Antwoord van Happicabs - Essex Taxi Service

Hi Russell, Thank you so much for your kind review. I sincerely hope we continue to meet your expectations in the future.

Beoordeeld met 1 van de 5 sterren

Poor booking system and customer experience

Booked online the night before, selected to pay online, all went through and received a booking reference. Waited 10 mins for the taxi this morning, then called to see where it was, was told my card was declined last night and the booking didn’t go through…despite it completing online any receiving a booking reference….no mention of a card declinature. You’d think you would get notified if something was wrong or still turn up and be offered to pay in cash or card in the cab. I’ve now missed all my onward travel, really disappointed.

6 oktober 2025
Review zonder uitnodiging
Logo Happicabs - Essex Taxi Service

Antwoord van Happicabs - Essex Taxi Service

Good morning Dan, So sorry to hear you had an issue. I have sent you a request for further information. Please can you reply so I can investigate this in greater detail. Kind Regards.

Beoordeeld met 5 van de 5 sterren

Great service and drop-off

Great service and drop-off. Online booking system was too difficult to use so I had to phone to book.

5 oktober 2025
Review zonder uitnodiging
Logo Happicabs - Essex Taxi Service

Antwoord van Happicabs - Essex Taxi Service

Hi James, I am glad you received a great service. I have sent you a request for further information. If you can respond I will send you so information on how to use our online booking system. Kind regards.

Beoordeeld met 5 van de 5 sterren

Very prompt, great service

Avoided lengthy roadworks and still managed to get me there early. Easy booking, good communication throughout and courteous driver. Would use again.

4 oktober 2025
Review zonder uitnodiging
Logo Happicabs - Essex Taxi Service

Antwoord van Happicabs - Essex Taxi Service

Good afternoon, Thank you so much for your kind review. This is much appreciated by our entire team. I sincerely hope we continue to meet your expectations during your next journey with us.

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