Harper Mode 

Ordered from a website pretending to be a UK company and only shipping within the UK. Paid premium price for what looked a premium jacket for my son.

What turned up was something way too small, made from material similar to a dishcloth, and looking nothing like the images on the website.

Immediately asked for a refund only to be told to send back to China at my own expense. Refused and initiated a chargeback with my credit card provider, which has been completed in my favour.

Upon initiating the charge back had Harper Mode try and offer me a 20% refund which I ignored.

Please note they now operate under Harris Mode. Complete scam as can be seen from the reviews below.

My order arrived today,I should say it was terrible, awful,I ordered a long coat but I received a short coat that that made by fake material
How can I refund??

I bought a coat and found that it was too small when I received it. I contacted the companys' Holland email and found them more than helpful.
I was offered any replacement I wanted from their website that matched the price of the original purchase.
Their customer support operative (Lisa) replied to every email, and the whole process was very straight forward.

"Hello,

I hope this message finds you well.

I wanted to let you know that the replacement has been processed and is on its way to you. We sent you the Waterproof jacket for men- Color: khaki, size: 4xl.

Lisa"

Once I receive my jacket I will post a review about it.

UPDATE 6/1/25
I received the jacket and it is a good fit.
I have worn it several times, its comfy and has plenty of pockets, its lightweight which, for me was important.
It is now my main jacket when going out.

Lol Pike

Goods no show. Good comms on route to me but ‘dried up’ when item allegedly entered uk.
I supect ive been liberated of £50 in a scam of some sort. I believed this was a dutch company until i further researched it. Yes its good old chinese con men/ladies at it again. Schoolboy error, i should have checked trust pilot reviews before pressing apple pay

Please do not use this company! Goods are terrible quality, do not contain what fabric is made from, were horribly itchy & then I got scammed from a refund. Goods come from China, take ages to arrive & when they did, I asked to return them, was offered 20% refund to keep the goods but they are so bad, I wouldn’t have even given them away. They refused to provide the return address & so I sent the goods to the return address on the parcel only to now be told I should have sent them back to China, pay €20 & also customs charges before being able to get a refund. The return address is not on their website (because they are showing as a Dutch company) & so please please please, do not use them. I lost £80 and am now trying to get this back through my bank & trading standards

Bought the advertised coat which was over £50 and looked decent in the picture. Took 2 weeks to arrive and is terrible quality. Something you might pay £10/15 for off a market stall. Avoid the product is very poor.

Didn't realise when I purchased a coat that this company is based overseas, China I think. I wanted to send the coat back as their sizing is completely off ! However I'm struggling to get a refund as they want me to keep the coat and only give me a 15% refund. I've questioned their refund policy and now they won't return my emails. Won't be dealing with them again, very poor

Not able to give no star rating!!
AVOID, AVOID, AVOID!!
ITEM ( COAT)was not to UK sizing. Simply tried to obtain return address. Offered a 15% discount on a coat that doesn't fit, instead! Farcical.
Stay away folks. Disreputable "online only" company that seem very reluctant to give up their location!

Stay well away!

Absolute scammers, avoid at all costs. Have taken my money and not delivered the item. Be warned!

Scammers.They give a London address on their website but insist that returns are sent to China.The goods are rubbish.

UPDATE FROM MY 21st November review.
Received my item, what a pile of crap, looks nothing like the picture,got in contact with someone called lisa, told me I can order anything from the catalogue to the same value, I ordered something but said it wasn't in stock & to order something else, just checked there is nothing to show, all they had in menswear was a black jacket & a hideous zipped cardigan,they have now changed name to HARRIS MODE, cannot be doing with them any more, I've lost my money but learnt a valuable lesson, CHECK ON TRUSTPILOT FIRST & DONT BUY OUTSIDE OF THE UK

Don't even deserve the 1 star! An absolute scam. Polyester not 100% wool, which cost £60. Straight into the charity bag and money down the drain. Looking at the other reviews, not even worth returning. Do not give them your money.

This company misleads their clients and works on the fact that people will not follow through with complaints as it takes too long BUT THIS IS WHAT KEEPS THEM GOING. Dispute your payment with your bank. You may have to email the shop and ask for a refund within 14 days but once this has passed the bank will look into it. They don't tell you their products are from China and you have to pay excessive amounts to not only return them BUT within 14 days and this is virtually impossible. They tell you you can cancel within 2 hours and when you email to cancel the order they say they haven't been able to process ot and wait for it to be delivered and then return it but again no mention that this is to China. I cancelled my order within 20 mins and got the whole wait for order story. When the courier brought it 10 days later, I refused to accept it so it is automatically returned. Their phone line is engaged 24/7 and they profit on people's sorrow. my opinion is: CANCEL YOUR ORDERS ASAP (HAS TO BE WITHIN 2 HOURS), EMAIL REQUESTING A REFUND WITHIN 14 DAYS AND DONT ACCEPT THE PACKAGE. ULtimately you have to handle this in your own way but this company needs to be brought down. Please share this review
to stop others being scammed. Thank goodness for trustpilot!!!

Scam website. Has already now changed its name to Harris-Mode in an attempt to fool more people.

Manufacture, delivery, quality value. If these improved by 200% they would just about make trash. KEEP AWAY

Wish I read these reviews.
Feel so foolish, waited ages for the stuff to arrive. Nylon "cashmere" scarf, nylon "baggy jumper", nylon jackets. No refund offered, have to pay for returns to different country.
DO NOT BUY FROM THIS SITE

Avoid This Company - Misleading and Poor Quality

I purchased clothing from this company expecting quality items based on their advertising and photos. What I received was completely different. The clothing was thin, poorly made, and absolutely nothing like what was shown online. It’s so bad that I wouldn’t even wear it for free.

I feel scammed out of my money and disappointed with the experience.

On top of nearly taking a month to arrive.

This company is misleading customers with fake advertising and subpar products. If you value your money and want actual quality, avoid them at all costs.

Wish I had read these reviews before buying still not had my delivery what a pathetic service & company
Update it’s arrived but omg what a piece of crap really thin it’s supposed to be a winter jacket not fit for purpose

Only gave 1 star as cannot give 0 got the shirt out of the bag and wife put straight into charity bag so they can turn it into rag's stay away ripped off again online I never learn

Please please please do not order anything from this scam site. Ive never known such a cowboy set up. Don't be fooled by the great website like I was. What you are actually buying is cheap and nasty goods from China who will dodge any refund if your not happy. So gutted I got duped. Don't you be another victim.