The Hartford Reviews 

DO NOT USE THIS COMPANY! THEY RAISE YOUR RATES IN MIDDLE OF POLICY! I’m disabled and prepaid for 6 months of car insurance. I was never a emailed of a rate change. They claim they sent regular mail saying they wanted 24 dollars more. They said a week later they realized it was 31 dollars. I travel internationally and told them I would be gone. They will not email you any adverse change to your account. They hide like children behind cowardly” snail mail” . I now owe the state over 300 in suspended license fees.. THANK HARTFORD

You must wonder how they get away with it.
If ever I saw a bunch of phony '5 star' reviews! Of course (unfortunately) these can be purchased. They even control much of the internet crammed with their own websites of which less than half even work. How could a review board show a total rating of 1.6 stars have 'two' one star ratings followed by (countless) 5 star ratings? Plenty pathetic to put out the doe (from clients premiums) to phony up the ratings to cover their butt's but will they cover 'you'?
I have even had a bad time trying to pay my premium! Not too many business' make (that) difficult. Try to pay from the website they send you for payment; Nope. Try on other websites and get; "Oops We're Sorry- Something Seems to Have Gone Wrong', or 'You can not proceed or back-up or merely a ' ! ',etc.
Been this way since before Covid so (as usual) can't use (that) one like so many failures have. Sad.

lowest score I can give. This company takes advantage of the elderly. They told my mother that her car was worth $350. Then they kept raising her rates. Each year it was higher. This year I helped her find another insurer. For half the price.
In my opinion this company scams the elderly and AARP is an enabler.

Worst Car Insurance I have ever had. Premiums were higher than what I had with Geico and I am a senior.

Was sideswiped by a driver who tried to get ahead of me by passing on the right shoulder. Problem was there was someone already sitting on the shoulder in front of the driver so to avoid hitting him, he turned into me.
In any case my claim through The Hartford has been handled with the utmost professionalism and compassion by Meaghan Sprague in the claims Dept. I can't say enough good things about her.
My car was repaired within a week after handing it over to the repair shop. I am now looking to work with The Hartford to prove culpability on the other driver's part.
I hope The Hartford doesn't hit me with punishing rate hikes but in any case, Meaghan and the claims process has been exemplary.
Also a shout out to Peter Kwan for exemplary service as well.

Great insurance company. always helpful. They always answer and are very professional

SARAH BAKER FOR PRESIDENT!!! What a wonderful experience to have someone that was so thoroughly knowledgeable, professional, and at the same time very personable. She had answers to questions that I didn't even know I had. She made the choice, and more importantly, the transition to go from my current provider to the Hartford extremely easy, and smooth. Thank you so very much for saving me a BUNCH of money.
Tom Bauder
Conf. # 15712169

Kaitlyn is great to work with. In spite of my schedule and difficult connections she made it work.

Sarah was extremely helpful and she saved us a considerable amount of money.

Bob Klodosky

I really thought I was getting the lowest available rate on my car insurance but to my surprise i wasn't. They helped me get better coverage at a lower premium, for that I am happy.
15632898

Consultant Sarah Baker was professional, patient, and resourceful in working with us to bundle vehicles and residences into one package that saved us a lot of money. To achieve this with an A+ rated company such as The Hartford brings a great deal of satisfaction and comfort to us, knowing that our insurance needs are adequately met. We can sleep good at night and use the excess money that we were paying to another carrier to schedule another Caribbean cruise. Confirmation number:12345450.

Allen explained everything clearly. Confirmation # 14885075

I will definitely recommend Hartford to my friends. You guys saved me a lot of money with a quality Insurance .The Gentle man I spoke to was very knowledgeable of his product, very patience with me, my too many questions and my beautiful African Ascent. Thank you Hartford Insurance.

I spoke with Chivon and she was so very sweet and informative. She not only explained everything; she made sure I understood and answered all of my questions. I had been with my previous insurance company since I was 17 and I am now 59. I did not know how much money I had wasted until I spoke with Chivon. Thank you so much Hartford for having such good people and such good rates.

Judy in South Carolina

I had been with the same insurance company for a very long time. I thought it was get a little high so decided to look around. I called AARP Hartford and Angel did an excellent job of finding me what I needed.
I saved over $1000 on the whole package. So far the experience has been great. Thanks Angel

Very good rates, easy to do on the phone with a very helpful knowledgeable customer service rep. Over all Excellent service, friendly and professional.

Thank You,
Mary Mariut

I was insured with another company that I had had for several years. When it was time for my insurance to be renewed the insurance, in spite of no accidents and no tickets. I called only to be told that maybe next 6 month it might go down. I went on line and did a search for quotes. I received several and they were about the same price. Then I got a call from Hartford and was place in a Que for Joshua Kinder. He went over the plan with me and then he quoted me a price that I really did not want to believe. I told him that I was going to call around and get back to him. I took his info and his personal line and ex. I was pleased to call him. He was very professional and yet very friendly. We sort of laughed about vacation time. He took my info on line and gave me the details of what to expect in the mail and sent me some info via email. I am very pleased with him and his service. I have given 3 individuals info about he and his company.

Thank you Joshua for your service,
Odessa W Mercer

This was one of the best calls I ever made. Not only was Meredith super nice, she was easy to understand and I was able to save over half of what I was paying (: Excellent pricing and customer service!!
Confirmation number: 15245291

They saved money by changing companies both on auto insurance and home insurance.

I just bought a new vehicle and the insurance company that I've been with for the past 2 years raised my rates and I have an Excellent driving history! Spoke with an agent from the Hartford who was AWESOME!!! and he saved me $412!!! The Hartford has gained a long term customer with saving like that. Confirmation#15145399