Dear Havana Team Brilliant as usual.. splendid Cigars.. The only black spot in the picture is the Post office frankly useless .. they plan to deliver and after hours they cannot deliver for... Toon meer
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Lees wat reviewers zeggen
Postage and packaging is top notch, super happy with it. Everything about this company is great and they are my go to re pipe tobacco and cigars. Only improvements i can think of is that there a... Toon meer
Excellent service as usual, delivered in 2 to 3 days :) My only complaint is the the packaging box was not sealed correctly, and was totally open when it came through the letterbox, the package note... Toon meer
Quick order and dispatch. Only issue was with Royal Mail who needed age verification and did not ring doorbell. Then bit of communication issues when I gave a date for re delivery. But eventually all... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Havana House is proud to offer one of the widest selections of cigars, smoking accessories, and tobacco for hand-rolling and pipe enthusiasts. Whether you are a seasoned smoker or just starting your journey, we aim to provide a range that caters to every taste and preference. From premium cigars to carefully curated pipe tobaccos, our products are selected for quality, consistency, and enjoyment. With ten tobacconist shops located across England and Wales, Havana House brings both convenience and expert guidance to our customers. Our knowledgeable staff are passionate about tobacco and are always on hand to offer advice, recommend new products, or help you find the perfect gift. Every visit is an opportunity to explore our diverse range and discover something new. In addition to our retail stores, we offer a seamless online shopping experience, ensuring that our extensive range is accessible to all. Each order is carefully packaged to reach you in perfect condition, reflecting our commitment to quality and customer satisfaction. At Havana House, we believe that enjoying tobacco should be a pleasurable experience, whether you are relaxing with a fine cigar, rolling your own, or savouring a pipe blend. Our dedication to selection, service, and expertise makes us a trusted destination for smokers across the country.
Contactgegevens
52 Royal Windsor Station, SL4 1PR, Windsor, Verenigd Koninkrijk
- 02038 840006
- customerservices@havanahouse.co.uk
- www.havanahouse.co.uk
4,8
Uitstekend
4K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 45% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Always great service and this last time…
Always great service and this last time was no exception. If every company followed this ethos we’d all be in a much happier place.
6 oktober 2026
Prompt delivery and product in very…
Prompt delivery and product in very good condition.
5 oktober 2026
The products arrived in great condition…
The products arrived in great condition with top tier packaging to maintain quality. Very quick delivery, would recommend to anyone.
28 september 2026
Excellent order as per usual from Havana House
I have ordered from Havana House before, and as per usual, they have completed my order to an exceptional standard. i have just started to order the monthly selections to widen my palette to new cigars, however the Davidoff Winston Churchill Late Hour is fabulous and a firm favourite.
Fantastically packaged and arrived well within its delivery time, very well packaged with no issues or problems. Would certainly recommend to anyone new to cigars or regular customers as per.
18 september 2026
Reliability + Speed
5 oktober 2026
Fast and in perfect condition as always…
Fast and in perfect condition as always thanks again
5 oktober 2026
I use Havana House regularly as they…
I use Havana House regularly as they provide an exceptional fast turnaround from me placing my order to receiving it. They package the items really well and have a first class customer service
5 oktober 2026
Truly recommend
Really good products at a great price. They had exactly what I was looking for i just forgot to order a cutter so the trusty swiss army tool will have to do until my next order. From order to delivery I was kept informed with tracking provided. So from a comms point it was great. I can see myself ordering again from havana house and I will definitely recommend them to folks. As arne said, I'll be back
4 oktober 2026
Havana house review
I'm a first time customer and wanted to wait to write a review.i can honestly say my items were delivered quickly,the items i bought were packaged securely,the website was easy to navigate,with a wide range.i am very happy with Havana house and am now a repeat customer,there is also a reward system so can get discounts on future purchases.highly recommend them.thanks
20 september 2026
Excellent service as usual
Excellent service as usual, delivered in 2 to 3 days :)
My only complaint is the the packaging box was not sealed correctly, and was totally open when it came through the letterbox, the package note was stuck to the sealing edge, so it never totally bonded :(
All the items were still inside, so everyone was very honest :)
4 oktober 2026
Unfailingly prompt and efficient in…
Unfailingly prompt and efficient in filling orders.
4 oktober 2026
Great service & product's definitely…
Great service & product's definitely the place for a great cigar👍
26 september 2026
Thanks you,you are perfect
Thank you for the profesionál approach,I highly recommend IT.
3 oktober 2026
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