Spoke to Chase at Aberdeen Bon accord centre,got excellent attention. He kept me upto date with flight prices until we decided on dates. Got all booked yesterday getting the flights £150 cheaper th... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Decided to surprise my wife with a 20th wedding anniversary trip to her favourite destination. One quick call to Chase with what I was looking for and before you could say “Colosseum” he had the per... Toon meer
Bedrijf heeft geantwoord
Claire was excellent and very helpful organising our cruise . Could’nt of as for a better travel agent, ever informative and quick at getting back to us . Will definitely book again
Bedrijf heeft geantwoord
The young lady who assisted us could not have done more to help find the hotel/riad to meet our needs She was very pleasant and knowledgeable She spent a considerable time with us and explained the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
28 Bon Accord Centre, AB25 1HZ, Aberdeen, Verenigd Koninkrijk
- 01224042711
4,9
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The staff are always very helpful and…
The staff are always very helpful and we appreciate the assistance with technology.
26 mei 2026
Antwoord van Hays Travel - Aberdeen
Thank you so much for your review and for booking with us again. Kim
AMAZING EXPERIENCE
Claire is absolutely amazing at her job she takes time to explain everything and gives very good advice she offers to get our seats and boarding passes all ready for us which is a huge help for us as not very good with technology this is our 3rd holiday that we have gone to her to organise for us, nothing is too much of a problem for her and the last holiday we had booked with her we had to cancel due to my husbands health, she helped us with everything writing letters for us she really goes above and beyond and we are so grateful.
21 mei 2026
Antwoord van Hays Travel - Aberdeen
Thank you so much, such kind words. Claire
Very knowledgeable member of staff.
14 mei 2026
Antwoord van Hays Travel - Aberdeen
Thank you for your kind review. Abi :)
Antwoord van Hays Travel - Aberdeen
Hi Mr Brew, thank you for your kind feedback, I appreciate you taking the time to complete this. Thanks again Claire :)
First Cruise
Very helpful and cheerful travel advisor who explained everything fully to us and had our first cruise booked in no time!
17 mei 2026
Antwoord van Hays Travel - Aberdeen
Hi Susan,
Thank you for your kind feedback, it was a pleasure helping you with your cruise.
Kind Regards
Kris
Antwoord van Hays Travel - Aberdeen
Hi John,
Thank you for your kind review, thank you for choosing to book with us again. - Abi :)
brilliant communication and help from…
brilliant communication and help from Abi? in aberdeen city centre, listened to what i wanted and helped book everything.
7 mei 2026
Antwoord van Hays Travel - Aberdeen
Hi Tracy :) Thank you so much for your review it was a pleasure I hope you have a fab trip ! - Abi :)
Delighted with holiday booked and terrific service.
We are left feeling that your staff in the Bon Accord Centre, Aberdeen, really care about getting us the holiday we want, at the most competitive price possible. Abi and Claire both worked hard to do this and were friendly and efficient as always.
13 mei 2026
Antwoord van Hays Travel - Aberdeen
Hi Lydia :) Thank you so much for your continued support and Loyalty. Always a pleasure helping get your holidays booked - Abi :)
Great effort by staff to find us an affordable holiday
Abi (Aberdeen branch) has been very helpful in finding us a holiday destination within our budget
13 mei 2026
Antwoord van Hays Travel - Aberdeen
Hi Rumana,
Thank you for your kind feedback, it was a pleasure helping you with your holiday. I know you will have a great time.
Thanks Abi
Abi at hays travel in aberdeen is the…
Abi at hays travel in aberdeen is the best person we have dealt with she is fantastic
11 mei 2026
Antwoord van Hays Travel - Aberdeen
Hi Rosemary, it is always my pleasure - thank you so much for the lovely comments. Abi :)
Good service.~
Good service.~
Consultant ~Louise was competent and efficient. Organised my holiday in quick time.
Customer interactive skills were excellent
8 mei 2026
Antwoord van Hays Travel - Aberdeen
Hi Ron :) Thank you for the great review we hope you have a great time when it comes - Louise :)
Another great service again by Hays…
Another great service again by Hays travel, wonderful staff, friendly & helpful.
9 mei 2026
Antwoord van Hays Travel - Aberdeen
Hi John :) Thank you for your kind review we really appreciate it - Claire :)
Chase was extremely helpful and made…
Chase was extremely helpful and made several suggestions that met my criteria. He also went on to other sites to check I had the best deal.
Quick and easy to book the holiday.
Follow up call also received from him to check I had all the information.
10 mei 2026
Antwoord van Hays Travel - Aberdeen
Thank you for your review. Chase
The staff couldn't be more helpful
The staff couldn't be more helpful. Have booked here many time before and have always had great customer service. The booking process was fast and efficient.
5 mei 2026
Antwoord van Hays Travel - Aberdeen
Hi Claire :) Thank you for your continued support, we really appreciate it. We hope you have a fab time away ! - Abi :)
Chase was very helpful and extremely…
Chase was very helpful and extremely knowledgeable about all cruise options.
9 mei 2026
Antwoord van Hays Travel - Aberdeen
Thank you Ann! It was a pleasure to get you booked. Chase :)
Kim was very helpful and found us…
Kim was very helpful and found us exactly what we wanted at an excellent price. She then contacted us with the details.
8 mei 2026
Antwoord van Hays Travel - Aberdeen
Thank you for your kind review! Kim :)
Antwoord van Hays Travel - Aberdeen
Thank you for your review. Abi
Antwoord van Hays Travel - Aberdeen
Thank you for your review. Kim
Clair was so helpful
Clair was so helpful, took time with us to help us make our decision. We left it a few days to decide and she didn’t push us. When we rang to go ahead she was so professional and friendly, it was a very good buying experience.
28 april 2026
Antwoord van Hays Travel - Aberdeen
Thank you so much for your review. It was a pleasure assisting you with your travel arrangements. Claire
We have been trying for a while to get…
We have been trying for a while to get a vacation. We decided to pop in and ask for assistance.
Really glad we did.
People in the Aberdeen office were fantastic and pleasant, experienced in their fields end to end result for both my Hubby and me.
Chase delivered a complete service to all our requirements.
We will be back for more of the same.
Regards
Mrs Linda Milne
4 mei 2026
Antwoord van Hays Travel - Aberdeen
Thank you for your kind review! Chase :)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.