Hays Travel - Aberdeen Reviews 

Friendly staff ease of booking no question too silly professional

I knew what I wanted before I arrived and so the assistant was very professional, helpful and easy to talk to which meant that she listened which is very important in communication skills.
In future I will be recommending your company to all my friends and relatives.

Listening to what I was looking for and went over and beyond to get the best deal possible

Chase was very helpful in finding us a Hotel in London and the time of flights, he also booked tickets for ABBA for us.Nothing was a problem for him, excellent customer service. I would use Hays Travel again.Well Done keep up the excellent work and customer service.

Would not of had holiday if Kim and team had not phoned about cruise. Many thanks all.

Friendly service from Kim at Bon Accord Store, Aberdeen. Very patient and helpful, did lots of research and comparisons for us.

Excellent service from Claire who managed changes to my itinerary with ease, two holidays researched and booked in no time at all.

We cannot fault Kris at all, absolutely amazing at what he does and knows exactly where to look when you give him what you are looking for. Got our last minute holiday sorted to Mexico and is looking at sorting out lifetime holiday for 2027.

Greeted with a smile, and our travel consultant, Claire, went out of her way to find what was most suitable for us

Visited Hays once more yesterday to book some winter sun. Kim fixed us up with a great deal at our favourite hotel in Tenerife. All the staff at Hays Bon Accord are excellent at their job no matter who you see there you can be assured of the best service.

Very helpful and friendly. Went over and above to find a holiday

Brilliant friendly informative told us everything we needed

The whole experience was so professional from start to finish. Everything little detail was shared with us, Loise was patient,understanding and really helpful with the details enabling us to make a really good informed decision about the cruise and the flight seats.

We have now booked three holidays with Hays Travel in Bon Accord Centre in Aberdeen.
The staff are always very friendly, helpful and make sure we are happy with all areas of our booking even after amending our dates of travel.

As always Claire listened to our needs and she provided various options for consideration before we settled on the holiday that suited us all.

A knowledgeable and friendly agent who explored all aspects of our destination and explained various packages in detail, helping us choose the correct holiday for us. We have used Hay's several times and have been impressed with the Aberdeen agents every time. Well done and thank you Kristian. This Company clearly values it's customers.

Claire in the Aberdeen branch is always very helpful. She takes time to search for our perfect holiday and nothing seems to be too much trouble.

The only thing that I strongly disagree with, is Hays requesting the balance of your holiday 14 weeks prior to departure !! Why should they sit with your money, making interest on it for that length of time ??
It always used to be around 8-10 weeks which I feel is reasonable.

The lady in Aberdeen was so lovely she looked at lots of options for us and was really helpful think her name was Claire

Abigail was very helpful initially in the shop then keeping in contact with me by email as I was trying to book a few things at the same time for a family of 8 coming from different countries
She was brilliant

Answers all questions with confidence9