The service was fantastic. Jennifer Louise couldn’t do enough for us, she asked all the questions and gave great advice. Was very pathrough with our request out what we wanted out of building our itin... Toon meer
Bedrijf heeft geantwoord
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Everytime I go plan to go on holiday I go there to check out the prices and figure out our options to go , and also if we have been there longer enough cups of teas 🤣🤣 The staff are very friendl... Toon meer
Bedrijf heeft geantwoord
Yes you did put a big smile on our faces, booking was great and staff very helpful and pleasant thankyou 😊 service with a smile.
Bedrijf heeft geantwoord
Megan and her team provide a warm and friendly atmosphere and are very helpful and patient when booking your holiday for you. Always a good experience with plenty of good advice and they always go th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
76 Allerton Road, Mossley Hill, L18 1LW, Liverpool, Verenigd Koninkrijk
- 0151 4380049
4,9
Uitstekend
519 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good We spoke to Jenny who has helped us…
We spoke to Jenny who has helped us with previous bookings. As well as being pleasant and friendly, she is also very knowledgeable and has personal experience of a lot of places. Whilst Jenny was talking to us, a young man sitting at another desk kindly made us a cup of tea.
5 januari 2025
Antwoord van Hays Travel - Allerton
Thank you for your lovely review - Megan
Antwoord van Hays Travel - Allerton
Thank you for your lovely review - Megan
Hays Travel lacking duty of care
Hays Travel booked us a four night holiday to Turin. The actual flight went to Malpensa Airport Terminal 2, which is near Milan. By the time we had landed in Milan, gone through passport control, picked up cases, got to Terminal 1 to get the train to Milan Central, all onward public transportation had ceased for the night necessitating spending the first night in a hotel in Milan. The possibility of this happening was never explained to us. Nor was the journey distance of 150 km ever mentioned. We are 4 pensioners, the youngest being 71 but apparently Hays Travel have no obligation to duty of care on city breaks
2 september 2024
Review zonder uitnodiging
Antwoord van Hays Travel - Allerton
Hi,
I would like to apologise again for the upset and inconvenience you experienced during your city break to Turin. We did try to assist you before travel with different options to get to your hotel, as transfers were not included as part of the package deal, and I understand that the last train was missed due to a flight delay.
I understand that our Regional Manager has spoken with you regarding this, and the matter has been referred to ABTA.
If we can be of an further assistance, please do not hesitate to reach out to myself.
Kind Regards,
Megan - Retail Manager
Antwoord van Hays Travel - Allerton
Thank you for your review :-)
Very kind personal very polite sorted…
Very kind personal very polite sorted my holiday without any misfortunes
6 december 2024
Antwoord van Hays Travel - Allerton
Thank you for your lovely review - Megan x
staff were polite
staff were polite, helpful, presentable, premises warm and inviting
23 november 2024
Off to Agia Napa
Annie in the Allerton rd. branch was so helpful, she made it look so easy.
21 november 2024
Always helpful and they take the stress…
Always helpful and they take the stress out of booking a holiday. Also I don’t do things on my phone so it’s nice to have paper work in your hand always book with them, Nice to but faces to names
20 november 2024
We had a very good experience with no…
We had a very good experience with no pressure and booked a holiday through Anne she sorted car park,seats on plane,private taxi at airport to Hotel everything we wanted 😊
31 oktober 2024
Antwoord van Hays Travel - Allerton
Thank you for your lovely feedback!
Excellent experience as always
As always Hays travel Allerton Road booked holidays and flights for me yesterday with ease and professionalism. First class service from Jenny and Meghan’s team
30 oktober 2024
Antwoord van Hays Travel - Allerton
Thank you for your lovely feedback - Megan x
Have used Hays Travel before on a trip to Rhodes…
Have used Hays Travel before on a couple of occasions and have been impressed by their help and concern for you as a customer.
29 oktober 2024
Antwoord van Hays Travel - Allerton
Thank you for your feedback.
RETURNING CUSTOMER
I book all my holidays at Hays Travel Allerton Road
Megan and her team go out of their way to provide me with all my requirements. Happy faces when you walk through the door ,just what you need to start your holiday journey.
27 oktober 2024
Antwoord van Hays Travel - Allerton
Thank you for your lovely feedback i love booking your holidays Marg - Megan xx
Megan was very friendly and extremely…
Megan was very friendly and extremely efficient and the whole booking process was very quick.
24 oktober 2024
Antwoord van Hays Travel - Allerton
Thank you for your lovely feedback - Megan
Expected long interview but Sarah…done and dusted
Expected s long interview but Sarah found exactly what we wanted quickly leaving us time for a leisurely lunch 😁
19 oktober 2024
Antwoord van Hays Travel - Allerton
Thank you for your lovely review - Megan
We always book with Hays travel they…
We always book with Hays travel they are very knowledgeably helpful amd friendly and listen to what you want amd get you the best price
12 oktober 2024
Antwoord van Hays Travel - Allerton
Thank you for your lovely feedback - Megan
Holiday booking Booked are holiday on Monday from Hays…
Booked are holiday on Monday from Hays Travel Allerton Road branch they are all so lovely in there they take time with you and make you feel at ease wouldn’t go anywhere else to book.
8 oktober 2024
Antwoord van Hays Travel - Allerton
Thank you for your lovely review - Megan
Antwoord van Hays Travel - Allerton
Thank you for your lovely review - Megan
Megan always helpful when been in to…
Megan always helpful when been in to book holidays highly recommend Hays all the time
8 oktober 2024
Antwoord van Hays Travel - Allerton
Thank you for your lovely review - Megan
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