Hays Travel - Allestree Reviews 

794
TrustScore 5 uit 5

4,9

Unit 14 Park Farm Centre, DE22 2QN Allestree, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was looking for a last minute family holiday abroad and popped into Hays Travel in Allestree. Instantly met with a warm welcoming reception from Kelly the branch manager. Her attention to detail was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Emmie was really helpful, knowledgeable & understood what we wanted from a city break. Booking was very simple. Great service & would definitely recommend.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As usual the welcome was good they always seem glad to see us. Arun was really helpful as I had booked a trip to Inverness on line and had trouble with the flight he helped me out and the helped t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great personnel service from Millie. Who connected with us instantly and understood what our holiday wishes were from the very start. Which showed us that she listened and which also made us feel very... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • Unit 14 Park Farm Centre, DE22 2QN, Allestree, Verenigd Koninkrijk

  • 01332897041

4,9

Uitstekend

TrustScore 5 uit 5

794 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(794)

120.299 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I've always booked with Hays Travel

I've always booked with Hays Travel and find them very helpful. I would recommend them to anyone.

3 januari 2026
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Antwoord van Hays Travel - Allestree

Thank you for booking with us again and thank you for the kind comments. I will be sure to pass these on to Sophie. See you soon Kelly x

Beoordeeld met 5 van de 5 sterren

Lewis was fantastic in every way

Lewis was fantastic in every way. He is based at the Allestree shop.

25 januari 2026
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Antwoord van Hays Travel - Allestree

Thank you so much for your lovely review Wendy, Lewis will be so pleased to read this, we hope you have a fantastic holiday :)
Millie

Beoordeeld met 5 van de 5 sterren

Staff who know the industry

Staff who know the industry to get a good deal on the holiday booked.

17 januari 2026
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Antwoord van Hays Travel - Allestree

Hi Louise. Thank you for your kind words. I will pass these onto Millie when she is next in. Thanks Arran.

Beoordeeld met 5 van de 5 sterren

Booking a holiday.

Very helpful and very friendly.

21 januari 2026
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Antwoord van Hays Travel - Allestree

Thank you for your kind feedback Phil, I will pass this on to Kelly. Best wishes Lewis :)

Beoordeeld met 5 van de 5 sterren

Well done Aaron at the Park Farm branch…

Well done Aaron at the Park Farm branch for booking our holiday made very easy

20 januari 2026
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Antwoord van Hays Travel - Allestree

Hi Wayne! Thank you so much for you kind feedback, i will pass this on to Arran. Kind regards Sophie

Beoordeeld met 5 van de 5 sterren

Emmie had an excellent knowledge of the…

Emmie had an excellent knowledge of the holiday we were looking for
She was able to find us just what we wanted quickly and efficiently
We have book and airport parking sorted
We came out with confirmation of the holiday quote for insurance and parking paid for

20 januari 2026
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Antwoord van Hays Travel - Allestree

Thank you Sheila for your kind feedback. :)
I will pass this on to Emmie for you.

We hope you have an amazing holiday! :)

Best Wishes
Leonni

Beoordeeld met 5 van de 5 sterren

Great service again

Lewis was incredibly helpful, giving us honest advice about potential holiday destinations we were looking at based on his own experiences as well. Tailored our options to what was important to us and was very pleasant and professional throughout the booking process. Thank you

18 januari 2026
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Antwoord van Hays Travel - Allestree

Thank you so much for your kind feedback Lee. It was a pleasure to assist you in booking your next getaway. Best wishes Lewis :)

Beoordeeld met 5 van de 5 sterren

Kelly

Kelly. The Best

19 januari 2026
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Antwoord van Hays Travel - Allestree

Lovely to see you and hear all about your last adventure in Finland. See you soon Kelly x

Beoordeeld met 5 van de 5 sterren

Friendly and extremely helpful

Friendly and extremely helpful. Not used Hayes Travel before but the experience has ensured we will certainly be returning.

17 januari 2026
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Antwoord van Hays Travel - Allestree

Thank you so much for your kind comments, it was my pleasure to help you and I am so please you where happy with the service . Hoping to see you soon for your Christmas River cruise . Thank you again Kelly x

Beoordeeld met 5 van de 5 sterren

We knew we wanted to go on a safari

We knew we wanted to go on a safari, but there were so many online it was confusing. I had looked at Newmarket travel and Millie assured us that the company had really good reviews. She was very friendly and patient with us ,reading through the itinerary. She seemed genuinely excited for us ,as she knew it was a huge adventure for us.

18 januari 2026
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Antwoord van Hays Travel - Allestree

Hi Jackie, Thank you so much for your kind feedback. I will pass this on to Millie. Best wishes Lewis :)

Beoordeeld met 5 van de 5 sterren

Very good customer service

Very good customer service

15 januari 2026
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Antwoord van Hays Travel - Allestree

Thank you so much for your Kind feedback Graham, I will pass this on to Arran. Best wishes Lewis :)

Beoordeeld met 5 van de 5 sterren

Excellent service and knowledge

We found that the choice on the internet was too difficult to navigate and Amie at Hays Allestree found us the right holiday and we booked on the day to secure the room and facilities that we were searching for.

15 januari 2026
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Antwoord van Hays Travel - Allestree

Thank you so much for your Kind Feedback Evan, I will pass this on to Emmie. Best wishes Lewis :)

Beoordeeld met 5 van de 5 sterren

Outstanding service

We dealt with Arran at the Derby branch. He consistently delivers outstanding service and has done so over many years.
With this particular booking, I had a query and Arran responded the next day, with a note to say my query had been amended. He is to be commended.

11 januari 2026
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Antwoord van Hays Travel - Allestree

Hi Sunil.
Thank you for your kind words. It was a pleasure as always to book your holiday and i look forward to hearing all about it when you come back.
Thanks Arran.

Beoordeeld met 5 van de 5 sterren

Eccelent Staff

Every good staff with lots of knowledge and experience, also very helpful and approachable, make you feel at ease.

6 januari 2026
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Antwoord van Hays Travel - Allestree

Hi Gary, thank you so much for your kind feedback. I will pass this on to Arran. Best wishes Lewis

Beoordeeld met 5 van de 5 sterren

Good experience …

Knowledgeable assistant very helpful sorted out our requirements very happy

10 januari 2026
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Antwoord van Hays Travel - Allestree

Thank you for your lovely feedback Peter, I will be sure to pass this on to Emmie. :)

We hope you have a fantastic holiday. :)

Kind Regards
Leonni

Beoordeeld met 5 van de 5 sterren

Amazing Team!…

Everyone at Hays Travel Allestree are so helpful and have a passion for what they do !

8 januari 2026
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Antwoord van Hays Travel - Allestree

Thank you so Much for your Kind Feedback Emmie, I will pass this on to Kelly. Best wishes Lewis

Beoordeeld met 5 van de 5 sterren

First Class Service

Once again the staff at Hays Travel come up Trumps! Very professional and knowledgeable service throughout the booking process. Well done to all the staff at the Allestree branch, particularly on this occasion to Aaron.

4 januari 2026
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Antwoord van Hays Travel - Allestree

Thank you taking the time to share your positive experience with us. We're so glad to hear that you received a great service from Arran! Emmie :)

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