Hays Travel - AnastasiaKarachaliou Reviews 

We would not use anyone else. Excellent service every time.

We have been booking all our trips with Anastasia since a while now and nothing is too much trouble. Anastasia deals with all our requests and gets us exactly the holiday we want.

Anastasia has been my go to agent for a few years now. She is amazing! She remembered me and my needs, I have mobility issues, despite having hundreds (maybe thousands) of other clients.
In addition, I am travelling alone for the first time this year following a bereavement and I am very nervous. Anastasia has helped me in every way that she possibly could & has offered her support and help at any time, should I need it.
I would never book with anyone other than Anastasia!

I found it very easy to get the best deal

Excellent from very first message! Listened to exactly what we wanted and gave lots of helpful advice and tips. Everything made really easy and we can’t wait to go now! Highly recommend Anastasia

FRiendly professional service. Nothing too much trouble.

Anastassia is fantastic and really helpful

Always very helpful no matter if we have already selected the holiday we want or if we provide options for countries or holiday types Anastasia is always supportive in finding us what we want. Once the holiday is booked and heading towards the departure date Anastasia reaches out to just make sure everything is in place too

Anastasia, once again responding quickly, quoted competitively, got the cabin we wanted, offered up advice and options and was all booked seamlessly!! Highly recommend and we just keep returning to utilise her knowledge and ease of booking!! She is simply wonderful!

We used Anastasia to book our holidays for s number of years she always comes up with some great recommendations and easy to deal with.

Anastasia was very helpful, she went the extra mile to keep us informed and was extremely friendly and approachable.

2nd time booking a cruise with Hays Travel and Anastasia. She is very knowledgeable and helpful
Listened to exactly what we were looking for and sent us some great options to pick from. Once we had selected she talked us through all of the specifics, giving great advice and guidance.
Very responsive to any questions or queries and really went out of her way to make sure we got the perfect cruise. Sorted all of the travel and hotels either side of the cruise and we're super happy and excited.
Hays are excellent, can't recommend them highly enough and Anastasia is a delight

I’m impressed with the staff at Cramlington as nothing is to much trouble to them

Anastasia really listens to your requirements in order to find the perfect holiday. Always quick to respond to e-mails. Gives options and is then patient whilst you mull them over, but always available and willing to answer any questions.

Great communication and went though everything with me, from Passports to seat check in. Amazing service. Thank you!

Great service from Anastasia. I enquired quite a while ago but flights weren’t available at that time. Anastasia followed up with me as soon as flights were released and was very helpful making some tweaks to the original quote.
Many thanks

Anastasia was brilliant once again. I gave her our requirements and the following day she gave us about 8 different holidays to choose from. Fast, professional and very efficient. Will definitely use her again.

Anastasia is always very helpfully can’t do enough for you always go back to get too book more trips absolutely amazing

This is 2nd cruise booked with Anastasia through hay's travel would recommend as she so helpful and finds best prices