Angela, as always, was friendly, helpful and knowledgeable. She was able to suggest hotels suitable for us and when Vista priced one and we wanted to change it after looking at reviews, it was no pr... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
First class service from Angela. Took time to explore everything that we were looking for in a holiday that suited our expectations. Holiday booked at short notice but every detail covered in a friend... Toon meer
Bedrijf heeft geantwoord
Angela was an extremely helpful, knowledgeable, and friendly agent who helped us book a Christmas Cruise when our criteria was exacting. She was patient and yet efficient and made the process easy a... Toon meer
Bedrijf heeft geantwoord
Booking the cruise was easy. Rory listened to what we wanted, gave advice on cabin types. No pressure from him at all and we went ahead with the booking. He gave further advice re holiday insurance sp... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
203 High St, DD11 1DY, Arbroath, Verenigd Koninkrijk
- 01241654027
5,0
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Vicky was very very helpful 100% satisfied
Vicky was very very helpful , very kind and informative. She had lots of knowledge about the cruise , she also had a good sense of humour. We were very impressed.
10 februari 2026
Antwoord van Hays Travel - Arbroath
Irene Syme,
We appreciate your kind words. We're happy to hear that Vicky was helpful, kind, informative, and had a good sense of humour. We're impressed you were impressed!
Hays Travel
Easiest trip/flight bookings.
Nice environment, very knowledgeable & helpful staff and a pleasure using them. My easiest trip/flight bookings ever.
21 januari 2026
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
Visit to discuss travel insurance
As always a professional and friendly service and as long term repeat customers a good relationship has been built with knowledgeable staff.
9 februari 2026
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
Angela was very helpful and knowledgeable
Angela was very helpful and knowledgeable.
10 februari 2026
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
Friendly and helpful staff
31 januari 2026
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
Pleasant relaxed visit
Enjoyable, relaxed visit. Angela was incredibly knowledgeable and helpful. Holiday booked and thinking about booking next holiday now.
7 februari 2026
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
Vicky looked after us so well and did…
Vicky looked after us so well and did all she could to sort our holiday out great member of staff
7 februari 2026
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
Helpful staff
Angela and her colleague,whom we saw the week before , helpfull and informative.Took time with us to make sure we were happy with holuday
4 februari 2026
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
Angela was friendly and informative…
Angela was friendly and informative giving me the confidence to go ahead and book our holiday with Hay’s Travel. This is our first time using this company and we hope to use them again for future holidays.
3 februari 2026
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
We told the travel agent the kind of…
We told the travel agent the kind of holiday we were after, she was able to tick all the boxes of our requirements. It was good to know that she had a customer who was returning to that hotel for the third consecutive time and who had nothing but praise for the hotel and the area. We feel confident that our holiday will live up to our expectations.
2 februari 2026
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
amazing customer service
Stuart gave myself and my mum a very professional and helpful service. He went above and beyond to find us a great deal but also taking time to find us a hotel and flight times that suited our needs. Would highly recommend and will be using Hayes travel Arbroath for all my travel needs.
2 februari 2026
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
Always get friendly service and…
Always get friendly service and attention when we go into the office.
31 januari 2026
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
Vicki was so helpful
Vicki was so helpful, very informative and patient while we worked through dates etc that we could make work.
29 januari 2026
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
Getting your holiday right, speak to Hays.
The agent, Angela, took time to explain everything, using her knowledge, she brought up alternatives which encompassed our needs. Her patience and knowledge were well worth our time in travelling 25 miles to hear. Saved us a lot of time ploughing through the many options.
28 januari 2026
Antwoord van Hays Travel - Arbroath
Darryl White,
We appreciate you taking the time to share your experience. We're so glad to hear that our agent's expertise and patience were helpful in finding the perfect options for your needs.
Hays Travel
The friendly and welcoming reception…
The friendly and welcoming reception was indeed a stand out feature in Hays Arbroath
27 januari 2026
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
wonderfull staff that know there…
wonderfull staff that know there customers and make you feel welcome thanks again vicky
25 januari 2026
Antwoord van Hays Travel - Arbroath
JAMES Dear,
We're happy to hear that our staff made you feel welcome and valued. Thank you for your wonderful feedback; we appreciate it greatly.
Hays Travel
Great service
Great service. Everything done for us. Staff are lovely and extremely helpful and patient.
25 januari 2026
Antwoord van Hays Travel - Arbroath
Mrs Maria Ritchie,
We appreciate your kind words! We are so glad that our staff could provide such helpful and patient service while planning for you.
Hays Travel
Stuart made it so easy for us to book…
Stuart made it so easy for us to book our ideal holiday. He was very knowledgeable and was able to recommend several options. Staff were all very friendly, definitely will be booking our holidays here again
25 januari 2026
Antwoord van Hays Travel - Arbroath
Glad you got booked up and thanks for your feedback.
Always helpful
As always Angela was so helpful in the booking of our family holiday. She looked for the best prices for us Can’t fault the service at Hays Travel Arbroath
24 januari 2026
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.