Angela, as always, was friendly, helpful and knowledgeable. She was able to suggest hotels suitable for us and when Vista priced one and we wanted to change it after looking at reviews, it was no pr... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
First class service from Angela. Took time to explore everything that we were looking for in a holiday that suited our expectations. Holiday booked at short notice but every detail covered in a friend... Toon meer
Bedrijf heeft geantwoord
Angela was an extremely helpful, knowledgeable, and friendly agent who helped us book a Christmas Cruise when our criteria was exacting. She was patient and yet efficient and made the process easy a... Toon meer
Bedrijf heeft geantwoord
We have booked our last 2 holidays with Hays. The service we have received from Rory both times has been amazing. He found us exactly what we were looking for and made the whole booking process seamle... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
203 High St, DD11 1DY, Arbroath, Verenigd Koninkrijk
- 01241654027
5,0
Uitstekend
1K reviews
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Proactive customer service
Tracey quickly followed up on an email enquiry, answering questions about hotel and flights, offering to check other dates for better flights times. She could recommend hotel as she'd herself been there. Covered everything even discussing transfer options. Always impressed with customer service and friendly advice.
27 maart 2026
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
Mr Hays experience
Rory who dealt with my booking.
He is a smart,pleasant and confident member of your staff.
He dealt with my request throughly and gave good advice and choices.
The end result was perfect.
Thanks
24 maart 2026
Antwoord van Hays Travel - Arbroath
thank you for your kind feedback
Angela went above and beyond to get us…
Angela went above and beyond to get us exactly what we wanted. All the staff at Hays travel in Arbroath are amazing
24 maart 2026
Antwoord van Hays Travel - Arbroath
Mrs McKenzie,
We appreciate you taking the time to leave us such a complimentary review. We're so happy to hear that you received amazing service from our team.
Kind regards
Alison
Hays Travel
Pontefract
Amazing Staff
The staff were amazing and very friendly and informative. The staff went beyond their duties to find me the best holiday for the best price. Excellent service Thanks 😊
17 maart 2026
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
Knowledgeable and efficient service
Knowledgeable and efficient service , nothing too much trouble
22 maart 2026
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
Rory from hays travel Arbroath was very…
Rory from hays travel Arbroath was very nice and easy to talk to did a great job and very patient x
19 maart 2026
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
The staff are all so friendly and…
The staff are all so friendly and nothing is a bother.
12 maart 2026
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
Easy access to all types of holidays
Easy access to all types of holidays, with very knowledgeable travel agents with loads of good ideas and advice.
20 maart 2026
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
Tracey was great to deal with and as…
Tracey was great to deal with and as helpful as always
20 maart 2026
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
Nothing was to much bother
Nothing was to much bother. Getting my health insurance was a bit of a struggle, The system was not working properly finished up with telephone call to the company.Vicky one of the assistance was so patient and VERY helpful. Thanks
17 januari 2026
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
Efficient professional polite helpful…
Efficient professional polite helpful and informative- thank you
13 maart 2026
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
Went in to the shop to get a price for…
Went in to the shop to get a price for a holiday this year and a price for a holiday next year. Came out with a holiday booked for this year and a good price for next year
12 maart 2026
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
Excellent advice received …
We had an idea as to what we wanted from our holiday. On receiving advice, and much help from Vicky, we left the office having booked a holiday. Thank you Vicky and Hays.
11 maart 2026
Antwoord van Hays Travel - Arbroath
James Stewart,
We're happy to hear that we could help you book your holiday! It's great to know that the advice and assistance you received were valuable to you. Thank you for your feedback.
arbroath, Hays Travel
excellent friendly and helpful service
8 maart 2026
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
Vicky was really helpful and…
Vicky was really helpful and informative, I feel she really understood our needs with in the family for booking appropriate accommodation.
3 maart 2026
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
Antwoord van Hays Travel - Arbroath
Mr Tom Mckay,
We appreciate you sharing your kind words; we're so happy to hear about the great experience you had with our team!
arbroath, Hays Travel
I was looking for a holiday for myself…
I was looking for a holiday for myself and my 4 boys! Vicky found us the perfect holiday, the process was quick, smooth and amazing customer service
26 februari 2026
Antwoord van Hays Travel - Arbroath
Thanks for your kind feedback :)
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