The lovely young lady was very helpful in helping us choose a lovely break away. As we had no idea what we were looking for, she kindly gave us lots of options, including our preferences, dates times... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Absolutely amazing customer service from Sandra in the Ashford branch, I’ve booked a holiday for me and my Son to go away December next year, she has kept me updated via emails or phone calls definite... Toon meer
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We had a bit of a dilemma in that we knew what we wanted but was nervous to do the bookings online. So we ventured to visit Hays in Ashford and was lucky enough to be greeted by Tracy. Our experience... Toon meer
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Very helpful colleagues. Very attentive and knowledgeable. Went the extra mile to get the holiday that I wanted. Highly recommend booking through them
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
3 County Square Shopping Centre, TN23 1YA, Ashford, Verenigd Koninkrijk
- 01233469609
4,9
Uitstekend
681 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Hollie at Hays
Hollie was so helpful, friendly polite , cheerful and knowledgeable .
22 februari 2026
Antwoord van Hays Travel - Ashford
Thank you for a lovely review! it was lovely to book your cruise.
Antwoord van Hays Travel - Ashford
Hello, thank you for taking the time to leave a review, it was a pleasure to get this booked for you.
Best wishes
Sandra
Sandra dealt with my booking
Sandra dealt with my booking. Has done for a few years now. The whole team is very professional though. Bit of banter, all good
22 februari 2026
Antwoord van Hays Travel - Ashford
Hello, thank you for taking the time to leave a review, it is always a pleasure to book your trips for you.
Many thanks
Sandra
Really helpful in finding the right…
Really helpful in finding the right holiday and the right price. Friendly, informative. This is the second time we have used Hays and we would again.
19 februari 2026
Antwoord van Hays Travel - Ashford
Hi, Thank you for taking the time to leave us such a lovely review! - Isabel
Professional, innovative and caring
Sandra at Ashford branch was outstanding. She tailored me a package of flights and stays in South East Asia for a reasonable price, better than if i had done it myself. She really cares for her customers and i will be using their services again.
10 januari 2026
Antwoord van Hays Travel - Ashford
Thank you for taking the time to leave us a lovely review and for your kind words, it is a pleasure to be able to book your holidays for you and I look forward to helping you with your future holiday plans.
Take care - Sandra
Professional service by Isobel
Professional service by Isobel. We had been in for an initial chat for some advice. Follow up was made and have since been in to book.
17 februari 2026
Antwoord van Hays Travel - Ashford
Hi Carolyn, thank you for leaving me such a kind review! Glad I could help organise this trip for you :) - Isabel
Hollie in Ashford always makes it a…
Hollie in Ashford always makes it a pleasant experience booking our Holidays with Hays and she couldn’t be more helpful
10 februari 2026
Antwoord van Hays Travel - Ashford
Thank you for your lovely review! Thank you for booking with us again - Hollie
VERY HAPPY WITH MY VISIT TO YOUR BRANCH
17 februari 2026
Antwoord van Hays Travel - Ashford
Hello, thank you for taking the time to leave a review, it was a pleasure to get this booked for you.
Kind regards,
Anne-Louise
Great helpful staff.
Great helpful staff, good knowledge and understood what we were looking for. Got the trip that we wanted at a fair price as well. Thank you.
21 januari 2026
Antwoord van Hays Travel - Ashford
Hi, thank you for taking the time to leave this review :)
A Great Place to Book a Holiday
We went in Hayes twice. Th first time to discuss holiday's with offers. The lady was extremely informative, friendly and happy to spend time showing us options. She gave us brochures to look through. The following weekend we went back to book our forthcoming cruise with another lady. Once again, we couldn't fault the service
8 februari 2026
Antwoord van Hays Travel - Ashford
Hi, thank you for taking the time to leave such a lovely review - Hays Travel :)
Antwoord van Hays Travel - Ashford
Thank you for your kind words and for taking the time to leave us a review, it is very much appreciated.
Many thanks - Hays Travel Ashford
Antwoord van Hays Travel - Ashford
Thank you for leaving us a review - Hays Travel Ashford
Sandra from Ashford branch was friendly…
Sandra from Ashford branch was friendly helpful. She had a huge knowledge and made booking our cruise very stress free for us. Wonderful customer service
12 februari 2026
Antwoord van Hays Travel - Ashford
Thank you for taking the time to leave us such a lovely review, it is really appreciated and our pleasure to be able to book your cruise for you.
Many thanks - Hays Travel Ashford
Ann-louise was my travel consultant
Ann-louise was my travel consultant. She guided me through some options to suit my budget and then assisted some extra savings via the travel company. This made my budget achievable and even better value. Her time was my time and there was no hurry up.
11 februari 2026
Antwoord van Hays Travel - Ashford
Thank you so much for leaving such a lovely review. It was a pleasure to help you choose and book and your holiday.
Kind regards,
Anne-Louise
Ann was very helpful and gave us all…
Ann was very helpful and gave us all the information we requested.she was very nice and patient.always a pleasure to pop in to Hays Travel
10 februari 2026
Antwoord van Hays Travel - Ashford
Hi, thank you for taking the time to leave such a lovely review - Ashford Branch :)
Antwoord van Hays Travel - Ashford
Thank you for taking the time to leave a review. It was a pleasure to help you find and book your holiday.
Kind regards,
Anne-Louise
Antwoord van Hays Travel - Ashford
Thank you for leaving a review - it was a pleasure to help book your holiday - Hollie
Warm and friendly staff
Warm and friendly staff. Clear information and attention to detail.
1 februari 2026
Antwoord van Hays Travel - Ashford
Thank you for taking the time to leave us a review. Thank you for booking with Hays Travel
Very nice to deal with.
Isabel was knowledgable, helpful and professional. She answered all our queries and was very pleasant to deal with. We ended up booking two holidays and will go back to her for our future bookings.
3 februari 2026
Antwoord van Hays Travel - Ashford
Hi John, thank you for taking some time to leave me such a lovely review. I am glad I could help organise these trips and look forward to arranging more for you :) - Isabel
We have been booking our holidays…
We have been booking our holidays through the Ashford store for the last few years and we seem to all see Holly she is really good goes through everything with us and we have a giggle as we are sorting out the best holiday for us
29 januari 2026
Antwoord van Hays Travel - Ashford
Thank you for taking the time to leave a lovely review and thank you for choosing to book with Hays Travel - Team Ashford
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