had previously spoken to your advisor madeline about a surprise cruise for my wife's birthday, when i came in, she had already sorted the holiday and best options for me! top service from a youngst... Toon meer
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My booking was great. Theo explained our holiday to Cyprus very clearly and concise but in understanding detail. The flight times that he obtained for the flights both ways are excellent. Please th... Toon meer
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Paige spent so much time finding the ideal place and flights. Service was exceptional from start to finish. Paige was unfortunately off on day booked holiday bit the girl who booked it ensured she cov... Toon meer
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Most often my partner and I use the Aylesbury branch of Hays. A long standing staff member there is usually our favourite, go to. Theo has in the past helped us in our search and is usually succe... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
20 Hale Leys, HP20 1ST, Aylesbury, Verenigd Koninkrijk
- 01296873564
4,9
Uitstekend
426 reviews
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Jess was on the phone a long time but…
Jess was on the phone a long time but would not give up until it was sorted!!
8 juni 2025
Antwoord van Hays Travel - Aylesbury
Thank you for leaving Jess a 5* review. We always want our customers to be satisfied and we won't give up until we know they're happy with everything! So I'm glad Jess managed to get this lovely holiday all booked for you. -Team Aylesbury
Ask for Theo!
Never used Hays Travel before but Theo was so polite and helpful. He found us exactly what we were looking for and the process was much quicker than we thought. When we book again we will be asking for Theo. Hes an asset to your company and gives 5 star service
15 juni 2025
Antwoord van Hays Travel - Aylesbury
Hi, thank you so much for your review. I am so glad you had a great experience with our Team Aylesbury staff and we look forward to seeing you in the future. - Team Aylesbury
Made to feel welcome and explained…
Made to feel welcome and explained information for holiday before booking first time with the company would recommend to family and friends
5 juni 2025
Antwoord van Hays Travel - Aylesbury
Thank you for your lovely comments! We hope you are looking forward to your Spain And Portugal cruise next year :) Theo and Team Aylesbury
The staff new i was due in the office
The staff new i was due in the office. Theo arranged everything and got me exactly what I wanted.
Just the best experience!!
8 juni 2025
Antwoord van Hays Travel - Aylesbury
Hi, Thank you so much for your review. We are happy you enjoyed your experience in store and hope you have a lovely time on your holiday, from Theo.
Aleisha very helpful.
24 mei 2025
Antwoord van Hays Travel - Aylesbury
Thank you Valerie, it was a pleasure to help get this lovely holiday booked for you! I can't wait to hear all about it when you return. -Aliesha
Pilot helpful efficient staff
14 mei 2025
Antwoord van Hays Travel - Aylesbury
Thank you for your lovely review. We are so happy to hear you enjoyed your experience with us at the Aylesbury branch. We hope you have a lovely time on your upcoming holiday. Thanks, Team Aylesbury
Good deal
Theo checked out loads of options to find the right kind of deal for my family.
We went through possible destinations, budget etc, and narrowed it down until we had a winner!
13 mei 2025
Antwoord van Hays Travel - Aylesbury
Thank you so much for your kind review! I'm really glad we could work together to find the perfect option for your family. It was a pleasure helping you explore different destinations and narrow things down to the right fit. Wishing you a fantastic trip and looking forward to helping you again in the future! Thanks, Theo.
Capable staff.
12 mei 2025
Antwoord van Hays Travel - Aylesbury
Thank you for taking the time to leave us a review. We look forward to seeing you again soon! -Hays Travel Aylesbury
Helpful and pleasant staff
7 mei 2025
Antwoord van Hays Travel - Aylesbury
Thank you for taking your time to leave a review. We are very glad you left satisfied and hope to see you soon. Thanks, Theo
Antwoord van Hays Travel - Aylesbury
Thank you for taking your time to leave a review. We are very glad you left satisfied and hope to see you soon. Thanks, Theo
Antwoord van Hays Travel - Aylesbury
Thank you so much for coming in and I'm glad you had a good experience! - Tegan
Good attentive service.
Good attentive service.
Someone approached me as I looked at brochures. Took me to an assistant and seat. Answered my question and suggested a cruise. Gave me details of what I required.
27 april 2025
Antwoord van Hays Travel - Aylesbury
Thank you for your review of our service. We really pride ourselves on looking after our customers and we are so happy you had a good experience! -Aliesha
High recommend visit Hays Travel agent…
High recommend visit Hays Travel agent in Aylesbury,service absolutely brilliant. They do everything for me,so happy about my purchase holidays. Price was much cheaper then I was looking myself in website
26 april 2025
Antwoord van Hays Travel - Aylesbury
Thank you for your kind review Inga! It was a pleasure to help you, and I hope you're having a lovely holiday in Benidorm :) -Aliesha
Alesia's professionalism.
Alesia's professionalism plus the fact that the right hotel in the right place was available made the whole experience very easy. The icing on the cake was the £100 discount!
Then she booked our seats on the flights and arranged parking at the airport. What more could we ask for?
17 april 2025
Antwoord van Hays Travel - Aylesbury
Hello, thank you for your lovely review. We are so happy that you enjoyed your experience in store and that you were able to get a discount makes it even better - From Team Aylesbury
Helpful and efficient
Our experience was great from the time we walked into the Hays Travel office to the time we left. Friendly and competent staff. Jess who did our initial booking was very friendly and efficient nothing was too much trouble for her and Theo who sorted out our seating choices the following day was equally friendly and efficient. They are both a real asset to Hays Travel.
12 april 2025
Antwoord van Hays Travel - Aylesbury
Thank you so much for your lovely comments Mr and Mrs Howard! We hope you're looking forward to your trip next year :D Jess, Theo and all at Hays Travel Aylesbury
The staff were very friendly helpful…
The staff were very friendly helpful and knowledgeable, and listened to what we had to say.
9 april 2025
Antwoord van Hays Travel - Aylesbury
Thank you for this review Mr Martin. I'm pleased you thought this about the service we gave you and we look forward to seeing you again in the future! -Aliesha
We were looked after well
We were looked after well
Still waiting for email from holiday provider. Though.
29 maart 2025
Antwoord van Hays Travel - Aylesbury
Morning Alison, thank you for taking the time to leave us a review, we pride ourselves on looking after all of our customers. I can see that your holiday provider documentation has already been sent to you, however I have just emailed it across to you again. Please don't hesitate to reach out to us if you need anything else. Kind regards, Aliesha
Holiday selection and booking great
Holiday selection and booking all straightforward, with knowledgeable staff. First time I have used Hays Travel and quite happy.
Reason not 5 stars is that purchasing holiday insurance was confusing as I was initially quoted a price covering for cancellation of holiday. Happy with that. Then, later requoted as 'insurance didn't cover the whole cost of the holiday. Requoted and it was 3 times the price!
20 maart 2025
Antwoord van Hays Travel - Aylesbury
Thank you for booking your holiday with us I am glad we got to book your amazing trip
Emma & Team Aylesbury
Happy smiling assistants
Very helpful and happy smiling Theo had a very pleasant manner.
26 maart 2025
Antwoord van Hays Travel - Aylesbury
Hello, Thank you for your review. We are so happy to hear that you enjoyed your time in our store and hope you are looking forward to your upcoming holiday. From Theo.
All of the staff were superb
All of the staff were superb even when i kept changing my mind as to where I wanted to go. They helped me so well and extremely polite
Fully recommend using then for your next holiday
22 maart 2025
Antwoord van Hays Travel - Aylesbury
Thank you for booking your holiday with us and for your lovely feedback
Team Aylesbury :)
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