What was meant to be a quick in and out holiday booking turned into an hour and an half due to my fussiness. However Adam was patient, knowledgable and listened to everything we needed. So glad we wen... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Kaz is so helpful explaining she has checked reviews before suggesting the package holiday we were looking for . She has so much knowledge about the resort area and nothingis overlooked or any obligat... Toon meer
Bedrijf heeft geantwoord
We have booked many times with Hays Travel, and each time we get a cheerful welcome , and with their knowledged approach obtain exactly what we wanted.
Bedrijf heeft geantwoord
We are new to cruise ships and this is the first time we have decided on a river cruise but the second time dealing with Peter at Hilton Road Barry who helped us before with a Northern Lights cruise... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
145 Holton Road, CF63 4HP, Barry, Verenigd Koninkrijk
- 01446 688 392
4,9
Uitstekend
515 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The assistant was very knowledgeable
The assistant was very knowledgeable, thoughtful and friendly
13 januari 2026
Antwoord van Hays Travel - Barry
Thank you for taking the time and the very kind words. Always here to help.
Very friendly and helpful…knowledgeable…Top marks
Very friendly and helpful…knowledgeable too …the member of staff who booked my holiday was showing someone new how to book my holiday too ..and he was also very pleasant
15 januari 2026
Antwoord van Hays Travel - Barry
Thank you for taking the time and the very kind words. Always here to help.
Staff was so helpful went above and…
Staff was so helpful went above and beyond to get the holiday I wanted and best price.
10 januari 2026
Antwoord van Hays Travel - Barry
Thank you for taking the time and the very kind words. Always here to help.
Antwoord van Hays Travel - Barry
Thank you so much for your taking your time review. It was a pleasure booking your holiday :)
Donna was very helpful and made booking…
Donna was very helpful and made booking fun and easy.
15 januari 2026
Antwoord van Hays Travel - Barry
Thank you for taking the time and the very kind words. We are always here to help
Very good ..use hays travel all time ..
7 januari 2026
Antwoord van Hays Travel - Barry
Thank you for taking the time and the kind words. Always here to help.
The knowledge and patience of the…
The knowledge and patience of the staff, with special mention to Tayla, who looked after us so very well.
6 januari 2026
Antwoord van Hays Travel - Barry
Hi Jayne, it was a pleasure booking you. Thank you so much for your kind words and the time review mine and our service. Thanks Tayla :)
I received a competitive quote from…
I received a competitive quote from Adam in the Barry shop. He was very professional and informative and made the booking easy.
7 januari 2026
Antwoord van Hays Travel - Barry
Thank you so much for taking the time and the kind words. Always here to help.
Two satisfied & excited customers
The two people we booked with were both friendly, helpful and efficient. They made booking our river cruise stress free. We are now looking forward to enjoying our holiday.
7 januari 2026
Antwoord van Hays Travel - Barry
Thank you for taking the time and the very kind words. Always here to help
‘Stellar Service’
My friends and I called into the Barry shop to see what was available for us, we had some ideas on where we would like to look at and the relevant dates. Tayla who served us was so helpful and found so many options for us and went through all the details which made it easier for us to make a decision. Cannot fault Tayla and the other staff there, everyone was so welcoming and would certainly recommend Hays Travel.
5 januari 2026
Antwoord van Hays Travel - Barry
Hi Pamela, thank you so much for taking the time to review. We really appreciate your feedback. Thank you once again for booking with us. Thanks Tayla :)
Antwoord van Hays Travel - Barry
Hi Kirsty, thank you for taking the time for the review. Thank you once again for booking with us. :)
Very friendly and helpful staff
3 december 2025
Antwoord van Hays Travel - Barry
Thank you for taking your time to review and you kind words.
Very helpful and gave me all the…
Very helpful and gave me all the information and options available, thank you
31 december 2025
Antwoord van Hays Travel - Barry
Thank you so much for taking the time to review. Very much appreciated.
Very helpful Staff
The staff were very welcoming and helpful. Explaining all the details of my Cruise. Answering all my questions.
5 december 2025
Antwoord van Hays Travel - Barry
Hi Mr Williams, Thank you so much for your kind words. Thank you once again for booking with us. :)
Cheerful and helpful.
We are both elderly, but cheerful and helpful Tayla made everything easy for us. We are likely to use Hays Travel again.
5 december 2025
You sent me information as soon as I…
You sent me information as soon as I booked, the next day you sent me an email saying log in to find out more information. So when I log in a message comes up saying, we were unable to validate the details you provided, please try again or call us for more details. I don’t know how long you have to give it but 48 hours later and I still can’t log in.
19 november 2025
Antwoord van Hays Travel - Barry
Hi Lynda. Thank you for your message. As you are still onboard, we thank you for booking onboard with P&O. I am so sorry that you are having these issues whilst you are onboard. Please go onto https://www.pocruises.com/my-pocruises
enter your booking reference number 2QXW2C you will be able to log in to your booking. I have viewed this myself. Thank you Adam , Branch Manager :)
I book every year to australia
I book every year to australia. Service is excellent. Very friendly. Went out there way to find what I wanted. Barry branch 5 star. Keep up the good work.Thank you. Happy customer. Mr John lane
11 november 2025
Antwoord van Hays Travel - Barry
Thank you John for taking the time and your very kind words. Much appreciated by all staff here.
I haven’t received my initial booking…
I haven’t received my initial booking confirmation and proof of deposit. I also can’t get into the portal as it says it is unable to validate the details. Very disappointing
19 november 2025
Antwoord van Hays Travel - Barry
Hi Jean, Thank you for your comment. I can see you booked onboard with with P&O. P&O should have given you documents at the time of booking?
We have sent you the correct documentation over to your email address. For P&O cruises website your confirmation number to view your booking 2QXW2N. Thank you Adam, Branch Manager
Adam was very helpful and extremely…
Adam was very helpful and extremely professional. He was very patient while we discussed a few options regarding the holiday I would definitely recommend my friends to him for great service
8 november 2025
Antwoord van Hays Travel - Barry
Thank you so much for your kind words. It was an absolute pleasure booking your holiday. Thank you. Adam :)
Great advice sorted out our holiday and…
Great advice sorted out our holiday and parking with ease. Very helpful and knowledgeable staff
7 november 2025
Antwoord van Hays Travel - Barry
Good Morning Mr Bennett, Thank you so much for your lovely comments. Thank you once again for booking with us at Hays Travel Barry :)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.